Customer Service Medical Assistant

Jackie A. Andersen

Fontana, CA

Cell: 909-***-****

Email: ************@*********.***

My most prevalent professional title would be Medical Secretary II. Starting out as a Medical Assistant I quickly became responsible for things such as scheduling and billing surgeries, appointments and procedures. My strength and determination assured that the patients I worked with were happy, never waiting on things like disability forms to be sent out or authorizations to be submitted. I also did this for the patients my coworkers were responsible for, never doubting that I made a difference.

QUALIFICATIONS:

Customer Service-Cashier, Food Handler (certified)

ICD-9,CPT coding and medical terminology proficient

Data entry- ability to input and locate information

10-key (by site)

Phone - messages, callbacks

Computer skills - Microsoft, Word, Excel, Outlook

Billing/Accounting

EXPERIENCE:

2016-2017 Kohls Dept. Store Fontana, CA

Seasonal Sales Associate

2013-2016 City of Rancho Cucamonga Senior Center Rancho Cucamonga, CA

Customer Service/Cashier/Food Handler

2012-2013 Department of Aging and Adult Services Rancho Cucamonga, CA

Office Assistant II

Central Intake –High Volume of Calls

Open/Batch/Scan Timesheets

Filing-Notice of Actions

2005-2010 Magan Medical Clinic Covina, CA

Medical Secretary II

Provider Billing/Surgery Billing

Physician Referrals

2000-2005 Magan Medical Clinic Covina, CA

Medical Secretary I

Schedule appointments, tests and surgeries

Fill out patient forms- disability forms, insurance forms and employee forms

1995-2000 Magan Medical Clinic Covina, CA

Medical Assistant II

ICD-9 and CPT coding

Order supplies for department and stock rooms

1993-1995 Magan Medical Clinic Covina, CA

Medical Assistant I

All back office procedures

Assist Physicians with minor surgeries and casting

EDUCATION/DEGREES/CERTIFICATES

2010 U.S. Career Institute Colorado

Medical Claims/Billing Specialist

2002 Citrus Community College California

Associate in Arts Degree: Social and Behavioral Sciences

1990 Northwest College California

Administrative Medical Assistant

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