Shraddha Satre
** ********* *****, *******, **
Tel: 647-***-****
*************@*****.***
career objective
To obtain a position as a Project Coordinator/ Business Analyst to increase business productivity of the organization
summary of qualifications
Excellent communication and interpersonal skills
Exceptional leadership skills developed through work experience in various spiritual voluntary retreats
●Strong flexibility and ability to engage in all aspects of project
●Flexible team player with ability to strive in a fast-paced work environment
●Excellent multi-tasking and organizational skills, able to meet competing prioritie
●Self-motivated, proactive and strategic individual
●Strong investigation and analytical skills with an eye for detail
●Strong problem-solving and decision-making skills
●Strong work ethics and desire to succeed with the organization
technical competencies
●Software applications: Proficient in Microsoft Office Suite (Project, Word, Excel and PowerPoint, Project office)
●Well versed with Quick books
relevant experience
Customer Service Facilitator Sep 2016- Jan 2017
Gatestone Inc.
Assisted and encouraged the agents to deliver the best customer service experience
Briefed the agents with the software updates and required information for the smooth flow of the shift
●Actively understood the customers' needs and provided appropriate and timely resolutions
●Handled any technical issues that the resources faced during the shift and raised required tickets
Inventory Control Associate Feb 2016- Aug 2016
Bluetech Inc.
●Managed and tracked the inventory of the warehouse with assigned tools and technology
●Captured the demand of the products and forecasted the reorder point and the quantities to be ordered accordingly
●Maintained the employee timesheets and prepared the daily schedule for the employees
●Prepared material requisition plans for the replenishment of stocks
●Developed and maintained excellent customer relations (invoicing when required)
Jr. Project Coordinator (Intern) Sep 2015- Dec 2015
Canadian Automotive Association (CAA)
●Handled the digitalization project at CAA and reported directly to the manager
●Documented test results and identified defects while working closely with resources
●Acted as a requirements and communications person between the stakeholders
●Overviewed the completion of the test cases given and updated the spreadsheet
●Executed both technical and analytical functions to ensure smooth running of the project
employment history
Team Lead
Gatestone & Co. Inc Sep 2016- Jan 2017
Inventory Control Associate Feb 2016- Aug 2016
Bluetech Inc.
IT Business/Quality Analyst Intern Sep 2015- Dec 2015
Canadian Automotive Association (CAA)
education
Post Graduate certificate in Supply Chain Management Jan 2016-Aug 2016
Lawrence College, Toronto, ON
Post Graduate certificate in Project Management Jan 2015-Dec 2015
Centennial College Toronto, ON
Bachelors of Engineering in Electronics Sep 2010-Jun 2014
Mumbai University, Maharashtra, India
specialized competencies
Project risk and quality management
Procurement and contract management
Project leadership & Project management tools and application
Fundamentals of project management
Project leadership & Project management tools and application
Project planning and scheduling
Inventory and Materials Management
Supply Chain Risk Management
Third Party Logistics (3PL) and Distribution Centre Management
Supply and Demand Management
References available upon request