Quality Assurance Manager
Resume:
Felix Watkins
McDonough, Ga
**************@*****.***
Summary: Distribution/Fulfillment Center Supervisor with over 20 years of hands on knowledge and experience. My professional skills includes material handling (picking & packing), quality assurance, safety education/training, outbound shipping, inbound receiving, inventory control, warehouse equipment operator/driver/certified trainer (Cherry picker, Fork & Reach truck etc) with knowledge of various Warehouse Management Operations Software (WMOS) - Sunbeam, AS400, SAP & Snaypes. Specialize in obtaining maximum effort from team members under my supervision by using a “lead by example” leadership technique. My professional disposition allows me to always maintain a positive attitude, pay attention to detail, troubleshoot errors and motivate others.
Work Experience
Shipping Supervisor
Geodis (3PL)
July 2014 to Present
●Responsible for supervision of the fulfillment center pickers and the packers. Ensuring that every picker reaches their picking goal per hour so that the company can reach daily production.
●Verify that the packers are packing the product in way so the item won't be damaged when received by the customer.
●Dispatching pick up times to UPS and also schedule appointments for receiving.
●Safety Instructor.
●Serve as a member of OHL fulfillment center start up team which requires travel to our new distribution center to assist with operations set-up and training new OHL employees on our picking, packing and shipping process.
●Daily use WMS/Synapes to look up orders, generate Replens, and to do daily cycle counts and to keep up with production for the day.
Operations Supervisor
UPS
July 2013 to July 2014
●Guide and supervise the assigned team as per the company rules and regulations.
●Monitor the timely performance of the employees in the workforce and motivate them to accomplish more.
●Train and educate the workforce regarding proper work completion and adherence to company standards.
●Develop and/or enforce corporate policies regarding security and safety in order to maintain a safe working environment.
●Assume ownership over team productivity and manage work flow to meet or exceed quality service goals.
Stocker/Picker
HD SUPPLY
January 2013 to September 2013
●Receive pick tickets from Warehouse manager.
●Read order to determine catalog number, size, color, and amount of goods.
●Picked customer orders for consignment.
●Ensure that the accurate number and type of product were loaded and shipped.
●Obtain products from bins and shelves.
●Re-pack and weigh orders.
●Maintain security of the merchandise in warehouse.
●Daily used WMS/SAP to pick and put away orders and also to complete daily cycle counts
Night Shift Supervisor/ Route Coordinator
STAPLES
January 2002 to November 2012
●Oversee truck loading and quality assurance performance of approximately 35 employees to ensure that the
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●products being loaded were supplied in excellent condition and in a timely manner to the customer.
●Train new hires in sorting freight, loading supply and furniture trucks.
●Teach new hires how to operate warehouse equipment to be more efficient in completing a job.
●Work with Sunbeam, Sunrise and AS400 software daily to keep current with shorts, overages, and damages.
●Use software to effectively manage customer orders
●Keep up with daily warehouse inventory using Microsoft Excel to ensure that there were enough supply in the warehouse
●Work as a driver helper delivering furniture around the Atlanta and surrounding areas.
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