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Customer Service Project Management

Inman, South Carolina, 29349, United States
March 10, 2017

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Daniel LeTron Thompson ǀ 864-***-**** ǀ 827 Vandenburg Drive ǀ Boiling Springs, SC 29316 OBJECTIVE

To obtain a career in Operations or Project Management utilizing education, technical training, and experience received in various fields.


Southern New Hampshire University, COCE November 2017

Masters of Science- Operations and Project Management Projected Graduation Date Greenville Technical College 2016

ISO9001: 2015 Standard and Internal/Supplier Auditor Certificate ITT Technical Institute, Greenville, SC 2012

Bachelors of Science- Electronic and Communication Engineering Technology GPA 3.69/4.0 United States Navy, Virginia Beach, VA

Advanced Naval Builder “A” School 2009

Aviation Electronic Technician “A” and “C” School 2006 SPECIAL AWARDS/HONORS

Maintains U.S. Government “Secret” Clearance, 2018

Navy and Marine Corps Achievement Medal

Good Conduct Medal

Award of Excellence as Internal Auditor

Numerous Letters of Recommendation

Member of the National Technical Honor Society

Who’s Who Among Students in America, 2012


Electronic Skills

Demonstration and understanding of proper safety techniques for all types of circuits and components, as well as OSHA standards

Possesses proper troubleshooting techniques and listening skills and assisting devices to assess signals and symptoms of malfunctions

Performing basic assembly skills, including soldering and desoldering techniques and the use of solderless terminals

Able to understand and utilize the use of data books, technical manuals, engineering drawings, and blueprints to conduct business

Interpret and create schematic diagrams, flow diagrams, technical drawings, recorded data, curve tables, and graphs

Knowledge of terminology, methods, practices, and techniques used in preparing engineering reports

Proficient in navigating and programming of Allen Bradley SLC 500 and Siemens S7 PLC’s, for the use of automation and robotics

Experienced in testing electronic/electrical components, using measuring tools such as a Digital Multimeter and Oscilloscope.

Knowledge of using C++ language constructs, and Labview 2014 National Instruments software. Operational Skills

Daniel LeTron Thompson ǀ 864-***-**** ǀ 827 Vandenburg Drive ǀ Boiling Springs, SC 29316

Knowledge and understand of implementing the 5 WHY’s and the 8 Disciplines of problem solving to determine accurate responses

Excellent in customer service and involvement

Computer Skills

Proficient in operating systems including MS DOS 3.0 and above, MS Windows 9x, ME, MS Word, MS PowerPoint, and MS Excel

Civil Skills

Exemplary in technical, communication, creativity, project management, and critical thinking skills PROFESSIONAL EXPERIENCE

Faiveley Transport North America, Greenville, SC 2014-Current Electrical/Project Engineer

Responsible for preparing engineering designs, specifications, costs and quantity estimates for engineering Transit car projects; prepares and/or reviews the adequacy and accuracy of computations. Responsible for testing incoming and faulty electronic equipment, to determine a functional or non- functional status. Also, creates proper documentation for manuals and Standard Operating Procedures. Spectrum Engineering Solutions, Greenville, SC 5/2014-9/2014 Automation Specialist (Contractor)

Responsible for the design of assembly line robotics varying from hardwire to PLC software, while being able to assist maintenance and engineers in troubleshooting, control, and recognizing discrepancies through the Human Machine Interface device. Firestone Building Products, Wellford, SC 2013-2014 Electronic Maintenance Technician

Responsible for maintaining, troubleshooting, repairing, installing, and programming all electronic, electrical, and computer-based equipment. Also monitored, programmed, and repaired injection molding equipment. Member of the company's Internal Audit Team; responsible for ensuring all operating procedures are in compliance within the Standard Operating Procedures (SOP), and also within ISO- 9001 and ISO-140001 compliancy.

Navy Reserves 2008-2016

Navy Builder

Managed team members in building and repairing wood, masonry concrete, and steel structures; installing interior finished work, including installing sheet rock, paneling or ceramic tile walls and installing ceiling and floor tile, millwork and trim. Also proficient in reading and interpreting blueprints and preparing sketches for projects and making estimates of material, labor, and equipment requirements.

U.S. Navy 2004-2008

Aviation Electronic Technician

Identified and repaired discrepancies with F18C aircraft avionics and its electrical and electronic components; which include monitoring, tracking, and logging corrective actions as well as documenting findings in a nationwide computer data bank of all maintenance performed and actions still outstanding.

Utilize electrical wiring schematics, diagrams, and various technical manuals to troubleshoot, diagnose, and repair complex avionics systems and weapon systems.

Recognized for superior maintenance practices and performance at a level of more seasoned technician. Daniel LeTron Thompson ǀ 864-***-**** ǀ 827 Vandenburg Drive ǀ Boiling Springs, SC 29316 REFERENCES

Available upon request

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