Technical Writer, Copywriter, Editor

STEPHEN MARKOWITZ

North Brunswick, NJ ***** • 732-***-****

***********@********.*** • www.linkedin.com/in/stephenmarkowitz

SUMMARY

Accomplished creative, technical and web content writer and editor with over 20 years of experience.

Expertise in a broad spectrum of marketing communications materials and technical documentation for both internal and external audiences.

Ability to operate independently or interact on creative teams; adeptly listens to clients and articulate concepts and visions through clear, vibrant copy; consistently meet schedules and deadlines.

Certifications in Web Analytics and in Web Marketing; knowledge of Search Engine Optimization (SEO) and keyword optimization; knowledge of Content Management Systems (CMS).

Managed projects; customer support, problem solving, organizational skills.

Certified to teach English as a Second Language (ESL).

Software: Flash • Dreamweaver • HTML • Word • PowerPoint • WordPress

EXPERIENCE

06/1985-Present

Consultant, North Brunswick, NJ

Technical Writer, Copywriter and Editor

Employed by a variety of advertising, federal, industrial, and publishing clients including Mission1st Group, First Tek Technologies, Penske Automotive, Control Print, Robert Bosch, Harper & Row, Baker and Taylor, the Book-of-the-Month Club, Leslie Aaron Associates, Miller Personnel, and Spectrum Staffing.

Interviewed authors and/or subject matter experts (SMEs), synthesized information and wrote procedure and instructional guides for both technical and non-technical audiences.

Created brochures, direct mail, catalogs, press releases, articles, reports and other copy to provide information for clients and/or to increase sales.

Wrote and edited website copy and product descriptions.

Documented department functions and procedures of companies for training purposes.

Assisted in teaching entry-level multimedia courses, such as Dreamweaver and Flash, at Middlesex County College in Edison, NJ.

Assisted in developing catalogs for book fairs in China and the former Soviet Union.

11/2008–07/2011

L-3 Communications/C2S2, Eatontown, NJ (Permanent, full time position)

Senior Technical Writer

Wrote, designed and edited user guides, training manuals, tutorials and other documents on various data applications and products for the Biometrics Data Team including the Biometrics Data Knowledge Base (BDKB) Application and the Integrated Biometrics Data Dictionary.

QA Editor

Recognized, evaluated and corrected inconsistencies in company documents, according to established standards regarding clarity, conciseness, style, and terminology.

Documentation Specialist

Prepared Technical Documentation and provided Technical Writing support according to government and industry documentation standards for the Base Realignment and Closure (BRAC) Project.

Collected and analyzed information gathered by team members for entry into status reports, project plans, and other associated documentation.

Reviewed published materials, recommending revisions or changes in scope, format, and content.

Organized material and wrote descriptive copy according to established guidelines regarding order, clarity, conciseness, style, and terminology.

Supervised the transport of equipment from Ft Monmouth in NJ to the Aberdeen Proving Ground (APG) in Maryland. Disassembled, reassembled, tested computer hardware; provided supporting documentation; presented reports defining project progress, problems, solutions, ‘Lessons Learned’.

Supervised morning staff meetings.

11/2005–11/2006

CRT Support/NJ Parcel Map, South Amboy, NJ (Permanent, full time position)

Marketing Communications Writer and Web Designer

Planned, designed and managed a user interface for clients to access tax map and property information from a company database. Wrote copy, created graphics, forms, templates, animation, sound, and navigation using Dreamweaver, Flash, Photoshop, and Fireworks.

Wrote, edited and proofread direct mail, brochures, letters, reports and other copy to increase company visibility.

Developed company identity and logo.

Created animated e-cards to support marketing efforts.

Conducted presentations of mapping technology software to potential clients.

Represented the company at trade shows.

11/2000–11/2001

New Century Education, Piscataway, NJ (Permanent, full time position)

Communications Specialist

Tested educational software; identified problems.

Updated company website; recommended and created additional graphics for improved visual communication.

Created marketing materials; proofread copy.

Conducted library and internet research for various projects.

Shipped reconfigured computer hardware and accessories to client schools.

EDUCATION

B.A. English/Humanities

Thomas Edison College, Trenton, NJ

CERTIFICATIONS

Web Marketing and Web Analytics

Web Page Design and Authoring

Instructor Certification: English as a Second Language (ESL)

Middlesex County College, Edison, NJ

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