Sales Customer Service
Resume:
CV/ Resume
Mr. Eitan Dubov
Address: Ramat Yishai, Dafna Street 5 G, Israel
Phone: +972-*********
Email address: *******@*****.***
Professional experience
Summery: Over 6 years of industry experience. 3 full life cycles implementation.
SAP Sales and Distribution (SD) module as a functional consultant.
Expert in cross modules integration SD (sales and distribution) – MM (material management and procurement) – CS (customer service and tech support)
Expert in organizational leadership from blueprint preparation stage of the project to system customization and go live/support activities.
Expert in process configuration to support OTC (order to cash) operations in a worldwide organization structure
Expert in the customization of master data (Customers, Vendors, Materials and more).
Expert in organizational structure customization.
Expert in pricing procedures, billing procedures, invoicing procedures inventory management and credit/risk management.
Expert in Pre-sales activities such as inquiry and quotation, and major business activities such as Pricing, revenue recognition Billing, Shipping, Transportation and more
Expert in MM activities such as Purchasing, Inventory Management, Physical Inventory, and Invoice Verification
Expert in CS activities such as service orders, replacements, returns, upgrades, rental and service agreements.
Expert in Data migration from different legacy systems to SAP R/3
2015-Present
Given Imaging LTD. (Medtronic group)
SAP Sales and Distribution functional consultant (SD) – 3 full life cycles of system implementation.
SAP Sales and Distribution (SD) cross module customization and integration with FI, MM, CS modules.
Customizing different Sales activities (OTC), contracts, sales employees, distributers and more.
Developing interface between SAP and other legacy systems. )Sales force, CPQ, and more)
Carrying out unit testing and integration testing with all possible business scenarios.
Web service interfaces with FedEx, UPS, and more.
Leading DATA migration planning and executing between legacy systems and SAP R/3
Post Go-Live support, prepared training documents and trained end users.
Improving the efficiency of sales management with the US operations.
2013-2015
CEMEX INDUSTRIES LTD.
SAP Logistic functional consultant (MM, SD & LE).
Customizing new material types and material groups and assigned number ranges for new material types.
Customizing inter-company sales process.
Managing master data for Material Master, Vendor Master, Customer Master, Info Records, Source Lists, Pricing and more.
Building the Technical specification of business processes, process mapping and preparation of ready-to-use templates.
Leading the data migration of material data from legacy to SAP R/3 system.
Performing Unit Testing and Integration Testing.
Designing and coordinated post implementation support.
Training of various MM transactions and business scenarios for the users as a part of end
User training and Creating detailed user documentations.
2011-2012
The department of Roads and Rail roads
SAP assimilator and trainer (MM).
Training of various MM transactions and business scenarios for the users as a part of end
User training.
Customizing the Tool Mentor - ARS for incident management.
Supporting the internal audit department of the company, by extracting information from the SAP for preparation of audit reports.
Co-ordination with other modules for integration, Account determination for materials management with finance
Working with OSS notes related to system problems and coordinated with technical team to implement those notes
2008-2010
U.M.E ltd. Universal mobile entertainment.
Content manager responsible for the content division of the company.
Managing Work flow within projects
Costumers support for over sea major customers such as Vodophone, virgin, AT&T and more.
Education
2011-2012
SAP LOGISTIC APLICATIONS CONSULTANT Ness College, IL. (Graduated with excellence – graded 95)
SAP Modules: MM, CS, SD, LE
Subjects: System analysis and design, ASAP, SAP query, MM and SD customization.
Final project: Full MM and SD customization for business work space.
2007-2010
BA–Bachelor of Business Management Ruppin Academic center, IL.
(Graduated with excellence – graded 85)
Major: Business Management and IT.
Subjects: ERP, BI, ERD, DFD, BW, Networking, DBA.
Minor: Marketing management and HR management.
1990-2002
Matriculation Diploma – Full high school degree.
(Graduated with excellence – graded 97)
Languages
Hebrew - Excellent working knowledge. English - Excellent working knowledge.
Russian - Good working knowledge.
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