Technical Support Engineer
Resume:
Curriculum Vitae
SATYAJIT BAIDYA
Word no **,Dhubri - Assam
Opp fire station, pin-,783301
Mobile No. 0 8 1 7 1 8 4 8 5 1 3
E-mail *********@*****.***
Summary
* ***** ** ********** ** IT Technical Support Engineer
Rich knowledge of computer Hardware Networking Printer & Laptop
Always keen to learn new things and innovate
WORK EXPRIENCE
Working as onsite Technical Support Engineer at IDSA for Vinayak Compserve pvt ltd
(Sant Nagar-East of Kailash) New delhi from Nov 2013
The Institute for Defence Studies and Analyses (IDSA) is an Indian think tank for advance research in international relation, especially strategic and security issus and also trains civilian and military officers of the govt of india . Maintain over 300 Domain Computer Systems, Server, Printer in the zone
One year experience in KS2 COMPUTERS & TECHNOLOGY (P) ltd as a Tech support engg in Nehru Place
New .Delhi ( May 2012-Sep 2013)
KS2 Computers & Technology is a leading e-commerce IT company. Deal in Laptop Desktop Printers software etc. also support AMC services in reputed clients web- (www.ks2eshop.com) (www.businesswonder.com)
Two year experience in Customer support engg at Balaji Info Solution, Guwahati- ASSAM (Oct 09-Feb 12)
Balaji Info Solution is leading IT Company in Guwahati. Deals in All kind of Computer Hardware, Networking, Printer product and also Repair card and chip level both and Refill all type of printer cartridges
One year experience in Computer Hardware & Networking at HCL Info system Guwahati (Sep 08-Sep 09)
HCL Info systems Ltd. is India s Premier Distribution and IT Service provider company. Worked under korazon InfoTech for HCL authorized service center as a technical support engg at Guwahati-Assam
WORK PROFILE
Installation & Troubleshoot the problem of win 98,XP,Vista,Win-7,Win-8,Win 10, Server 2003,2008,linux
Installation Antivirus, Application and utility,Packages, Drivers, Software s, Admin console
Knowledge of Sale Purchase Marketing, Latest product, current IT product prices
Configuring MS-Outlook and troubleshoot the problems. backup and repair *.pst files
Making straight cable and Cross cable, punching also & Creating Workgroup in local area
Printer sharing, Drive and Data sharing, Remote Desktop. Configuring network printer
Assign IP Address, configure manageable switch and router, bkp and restore Data from server
and NAS, Configure wireless network, create user in domain network & assign security policies
Managing 70-80 Thine client network .Maintain Biometric device, monitoring DVR-CCTV Cam
Refill allmost type of cartridges like 12A, 88A, 36A, FX9, 303, 1610, 53A etc.
Basic repairing Knowledge of Keyboard, Mouse,CD-DVD,HDD,RAM, Mother board,CRT-LCD,
UPS repair like Switch, Battery, Relay,Fuse related fault, Hard disk repair-Data recovery
PRINTER Repair, in LASER Printer-fuser assembly, Teflon, Heater, scanner, LSU, DC card, formatter card, Pickup roller - in INKJET Printer-Head, Sensor, Logic Card, strips.
In DOT MATRIX Printer-Carriage, Roller, Sensor, Logic card, Gears, Power Supply, Timing belt
LAPTOP Repair like replacing of Body,Panel, Hard drive, Main board, RAM, Screen,
CD-drive, Speaker, C-MOS, Keypad, Invertor, strips, hinges, battery etc.
TECHNICAL QUALIFICATION
Diploma in Computer Hardware & Networking (MCSE,CCNA) Up to Chip Component level from A-SET Karol Bagh (NEW DELHI) (April 07 Sep 08)
Diploma in Office Automation & Financial Accounting from Dhubri (ASSAM)
(Aug 06 Feb 07)
Diploma in DTP(Desktop Publication) from Dhubri (ASSAM) (Jan 06-Aprl 06)
Educational Qualification
Pursuing BCA from IGNOU in 2011.
Passed 12th from AOS in 2010
Passed 10th from SEBA in 2006
TECHNICAL SKILL
Desktop Support Engineer
Computer Hardware Networking Engineer
Windows Administrator
System Admin-Network Admin
IT Technical support Engineer
Customer Support Executive
Laptop, Printer support Engineer
PERSONAL INFORMATION
NAME : SATYAJIT BAIDYA
FATHER NAME : LT.Sri Anil Kumar Baidya
DATE OF BIRTH : 26 APRIL 1989
RELIGION : Hindu
NATIONALATY : Indian
STATE : Assam (North east)
SEX : Male
MARITAL STATUS : Single
HOBBY : Travelling
LANGUAGE : Hindi, English, Assamese, Bengoli
PERMANENT ADDRESS : Old Patrol Tank Road, Dhubri (ASSAM) Pin 783301
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