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Technical Support Engineer

Location:
AS, India
Posted:
March 10, 2017

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Resume:

Curriculum Vitae

SATYAJIT BAIDYA

Word no **,Dhubri - Assam

Opp fire station, pin-,783301

Mobile No. 0 8 1 7 1 8 4 8 5 1 3

E-mail acy7xe@r.postjobfree.com

Summary

* ***** ** ********** ** IT Technical Support Engineer

Rich knowledge of computer Hardware Networking Printer & Laptop

Always keen to learn new things and innovate

WORK EXPRIENCE

Working as onsite Technical Support Engineer at IDSA for Vinayak Compserve pvt ltd

(Sant Nagar-East of Kailash) New delhi from Nov 2013

The Institute for Defence Studies and Analyses (IDSA) is an Indian think tank for advance research in international relation, especially strategic and security issus and also trains civilian and military officers of the govt of india . Maintain over 300 Domain Computer Systems, Server, Printer in the zone

One year experience in KS2 COMPUTERS & TECHNOLOGY (P) ltd as a Tech support engg in Nehru Place

New .Delhi ( May 2012-Sep 2013)

KS2 Computers & Technology is a leading e-commerce IT company. Deal in Laptop Desktop Printers software etc. also support AMC services in reputed clients web- (www.ks2eshop.com) (www.businesswonder.com)

Two year experience in Customer support engg at Balaji Info Solution, Guwahati- ASSAM (Oct 09-Feb 12)

Balaji Info Solution is leading IT Company in Guwahati. Deals in All kind of Computer Hardware, Networking, Printer product and also Repair card and chip level both and Refill all type of printer cartridges

One year experience in Computer Hardware & Networking at HCL Info system Guwahati (Sep 08-Sep 09)

HCL Info systems Ltd. is India s Premier Distribution and IT Service provider company. Worked under korazon InfoTech for HCL authorized service center as a technical support engg at Guwahati-Assam

WORK PROFILE

Installation & Troubleshoot the problem of win 98,XP,Vista,Win-7,Win-8,Win 10, Server 2003,2008,linux

Installation Antivirus, Application and utility,Packages, Drivers, Software s, Admin console

Knowledge of Sale Purchase Marketing, Latest product, current IT product prices

Configuring MS-Outlook and troubleshoot the problems. backup and repair *.pst files

Making straight cable and Cross cable, punching also & Creating Workgroup in local area

Printer sharing, Drive and Data sharing, Remote Desktop. Configuring network printer

Assign IP Address, configure manageable switch and router, bkp and restore Data from server

and NAS, Configure wireless network, create user in domain network & assign security policies

Managing 70-80 Thine client network .Maintain Biometric device, monitoring DVR-CCTV Cam

Refill allmost type of cartridges like 12A, 88A, 36A, FX9, 303, 1610, 53A etc.

Basic repairing Knowledge of Keyboard, Mouse,CD-DVD,HDD,RAM, Mother board,CRT-LCD,

UPS repair like Switch, Battery, Relay,Fuse related fault, Hard disk repair-Data recovery

PRINTER Repair, in LASER Printer-fuser assembly, Teflon, Heater, scanner, LSU, DC card, formatter card, Pickup roller - in INKJET Printer-Head, Sensor, Logic Card, strips.

In DOT MATRIX Printer-Carriage, Roller, Sensor, Logic card, Gears, Power Supply, Timing belt

LAPTOP Repair like replacing of Body,Panel, Hard drive, Main board, RAM, Screen,

CD-drive, Speaker, C-MOS, Keypad, Invertor, strips, hinges, battery etc.

TECHNICAL QUALIFICATION

Diploma in Computer Hardware & Networking (MCSE,CCNA) Up to Chip Component level from A-SET Karol Bagh (NEW DELHI) (April 07 Sep 08)

Diploma in Office Automation & Financial Accounting from Dhubri (ASSAM)

(Aug 06 Feb 07)

Diploma in DTP(Desktop Publication) from Dhubri (ASSAM) (Jan 06-Aprl 06)

Educational Qualification

Pursuing BCA from IGNOU in 2011.

Passed 12th from AOS in 2010

Passed 10th from SEBA in 2006

TECHNICAL SKILL

Desktop Support Engineer

Computer Hardware Networking Engineer

Windows Administrator

System Admin-Network Admin

IT Technical support Engineer

Customer Support Executive

Laptop, Printer support Engineer

PERSONAL INFORMATION

NAME : SATYAJIT BAIDYA

FATHER NAME : LT.Sri Anil Kumar Baidya

DATE OF BIRTH : 26 APRIL 1989

RELIGION : Hindu

NATIONALATY : Indian

STATE : Assam (North east)

SEX : Male

MARITAL STATUS : Single

HOBBY : Travelling

LANGUAGE : Hindi, English, Assamese, Bengoli

PERMANENT ADDRESS : Old Patrol Tank Road, Dhubri (ASSAM) Pin 783301

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