Team lead and Sales Representative
Resume:
Jaspreet Sehgal
**** *** ****** ** ********, Alberta T6T1A2
*****************@*****.***
Objective: I am looking for an opportunity to join an organization as a store prime to prove my worth and advance my career as far as possible. Obtain a challenging position with a growing company and prove my skills of problem solving and lean managements.
Highlights:
• Extensive phone knowledge
• Plan optimization
• Upsell expert
• Team Lead and People person
• Confident and Reliable
• Puts customers at ease
• Conflict resolution skill
Professional experience:
WindMobile(Freedom Mobile) Brampton, ON
Store Prime and Team Lead June 2016- Feb 2017
• Recruiting new employees for the store.
• Provide training to the new employees so that they will be more confident in sales with customers.
• Responsible for smooth and effective functioning of the store which includes meeting sales targets and earning profit.
• Responsible for store merchandise and ensure that store meets the expectations of the customers and lives up to its predefined brand image.
• Create reports to update the company on team’s progress.
• To initiate purchase requisitions for the replacement of stock of all regular stores items whenever the stock level of any item of store approaches the minimum limit fixed in respect thereof.
• Perform RMA’s for the non-working phones.
Sales Representative Jan 2015- May 2016
• Maintain knowledge of multiple carriers plans and compare with confidence to customers.
• Collaborate in team environment to ensure work is evenly distributed, customers are effectively served and revenue opportunities are maximised.
• Monitoring all sales and making strategies to build up more clientele.
• Merchandise store displays to keep store environment visually appealing and optimized for equipment promotions.
• Answering customer’s questions and addressed service issues and complaints in person and via phone.
• Sold wide range of phones, plans, accessories,air cards to the customers.
• Assist customers in selecting products that best fit their lifestyles, preferences and personal needs.
• Easily handled all technical tasks and accounts connections.
• Handling all paperwork and financial paperwork of the office.
Education:
Canadore College of Applied Arts and Technology, North Bay Ontario, CA
• Certificate in Financial services Oct 2015- May 2016
St. Lawrence College of Applied Arts and Technology,Kingston Ontario, CA
• Certificate in International Business Management Jan 2015- Sept 2015
Punjab Technical University, Jalandhar Punjab, INDIA
Institute of Engineering and Technology, Bhaddal
• Bachelor of Information Technology 2010 - 2014
Language Proficiency:
Fluent English, Punjabi, Hindi .
Personal Computer Skills:
• Microsoft Visual Basic, ASP.Net, C#, HTML, C/C++, JavaScript.
• Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Filing Computer and type writer knowledge.
Hobbies and Interest:
• Travelling, Photography, Camping, Cooking, Listening to music, Surfing internet to gather more knowledge.
Reference: Mr. Naresh Rohra
Director
RichiRich Communications ( Authorized Freedom Mobile Dealer )
46 – 2130 North Park Dr. Brampton,ON L6S0C9
( 416 ) 459 – 6995
905- 487 - 5489
Contact this candidate