FRAN BORDAS, MBA
***** ********** **** ****, ******, TX 77385 813-***-**** *********@**********.***
PROFESSIONAL SUMMARY
In operations, drove patient interactions; performed all annual clinic audits; coached, mentored and developed clinic managers, trained new clinic managers on clinic processes and led new app process implementation in clinics; opened 5 new clinics, from market development to date-of-open; improved project speed-to-market approval by 3-5 months. Extensive time in healthcare and dialysis. Improved invoicing process and database management process within three months.
WORK EXPERIENCE
OFFICE MANAGER, 4/16 – 10/16 UNIVERSAL INSPECTION GROUP, PORTER TX
Provided deep-dive work in oil and gas; Quickbooks invoicing, payroll and expenses, SME on database management, improved database management process
OPERATIONS MANAGER, 9/2012 - 5/2014 FRESENIUS MEDICAL CARE HOUSTON, TX
Personal goal: improved treatment adherence - developed and initiated short-range improvement initiative Q2 2013 by 2%
>Led Houston project team that opened 5 new clinics in Houston, coordinated across project sectors, opened clinics on time and within budget
>Completed 13 internal audits to improve clinic survey readiness
>Responsible for leading new technology and new application roll-outs in area clinics, trained & developed staff proficiency
>Coached, mentored and developed new clinic managers
>Hired, on-boarded allied healthcare staff for 2 years and 36 clinics
>Participant Facilitator - black-belt in Six-Sigma for productivity, employee retention and clinic supplies
PROJECT COORDINATOR, 9/2008 - 9/2012 FRESENIUS MEDICAL CARE ATLANTA, GA
Personal goal: improve project speed-to-approval; improved project speed-to-approval process by 3-5 months
>Improved project approval process by 3-5 months, transforming resources, improving project process and analysis system
>Developed and mentored all levels of project team on all project software
>Audited project apps, identified viable and non-viable projects, provided analysis on potential projects for approval
>Provided analysis of project costs, scope and viability; led project discussion calls to improve project processes and disseminate information across multiple sectors of the company
EDUCATION
Masters in Business Administration – Keller / DeVry University - Project Management