IT Manager
Resume:
James Kent Jr.
**** ******** ***** 770-***-****
Dacula, GA 30019 ********@*****.***
IT & NETWORK MANAGER
An ambitious, self-motivated individual with 16 years of extensive hands-on experience in network engineering, Windows/Netware systems administration, troubleshooting and repair; designed, installed, configured and maintained complex routed LAN and WAN networks. Personal attributes and managerial experience required for a successful career at the highest levels; proven track record of bringing value to a Business, as well as possessing valuable customer facing skills and an agile technical mind that is able to come up with innovative technological and managerial solutions to seemingly intractable problems.
Areas of Expertise
Information Technology
Project Management
Program Management
Policies & Procedures
Enterprise Resource Planning
Electronic Data Interface
New Business Development
Quality Assurance
Strategy Development
Process Improvement
Team Building
Client Relationships
Professional Experience
NILES BOLTON ASSOCIATES, GA/VA/CA 06/2007 – Present
Network Manager
Recruited to manage and maintain day to day internal network center at 100% by handling servers, storage, security appliances, backup and DR, messaging, LAN/WAN from layer 2 to layer 3 network and including internal VoIP. Collaborate with Finance and HR departments to maintain database systems. Supervise 2 help-desk supports personal and report directly to the Director of IT.
Key Achievements:
Project managed successful migration from Novell Netware to Microsoft Windows Network in 2009.
Spearheaded overall network and security overhaul internally, enhancing efficiency and establishing scalability for future growth.
Effectively handle 80% of purchasing process by collaborating with dedicated vendors.
Led teams across broad technical, financial and business disciplines; focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
Project managed the design and deployment of multiple subnets layer3 network with Extreme Network Black diamond 8800 and Summit 440 450 460 series switches, Avaya IP Office 500 with 3 sites 150+ users and mobile apps support.
Designed and implemented MS Exchange 2010 2013 multiple mailbox database with database available group.
Utilized MPLS for site interconnection with Class of Service template for VoIP
Successfully designed and implemented office wide wireless access points.
Ensured all IT systems, infrastructures, server, networks and securities are running to an efficient level.
CLARK PATTERSON ASSOCIATES, GA/SC/NC/ NY 05/2000 – 05/2007
IT Manager
Hired to establish strategic and tactical information technology infrastructure; defined and executed strategies and objectives to maximize short term impact utilizing existing systems and position system for scalability. Provided network support and administration for 200+ users, including daily backups; user accounts permissions/ email maintenance; Network virus inoculation strategies; file/print server and workstation performance monitoring, upgrade/update, repair, and Configuration; supported engineering and Architectural firm daily needs; CAD programs management and trouble shooting.
Key Achievements:
Oversaw the evaluation, deployment and administration of all Information Technology software, hardware, and database and network systems within the corporation including deployment of companywide Data Information Center with Riverbed Steelhead Wan Optimizer, ShoreTel VoIP phones system, and Video Conferencing System.
Effectively supervised the migration between Exchange 2003 Server with Blackberry Enterprise and Windows Mobile Service and migration of Novell Netware, Microsoft Windows and Macintosh Network.
Created secure virtual private network tunnels between all three offices for Clark Patterson Associates in the southern region.
Provide daily technical and CAD programs support, maintaining minimum downtime and increased productivity.
Project managed the Network Design and installation for multiple Clark Patterson Associates Offices.
Determined all IT policies and procedures with oversight for administration of user permissions, security levels and technical accountability.
Managed development and implementation of upgrades for email services from POP mail to Exchange servers; built PC workstations in all offices to fit company’s growing needs.
Education & Certifications
Architectural Engineering, HWA Shia College of Technology and Commerce, Taiwan
CompTIA A+ Certified Technician CompTIA Networking + MCSE CAN CCNA
Technical Expertise
Programming Languages: Java VB Scripts
Desktop & Network Operating Systems: Windows NT4.0 Windows 2000 Windows Server 2000 Windows Server 2013 Standard Windows XP Professional Windows 7 Windows 8 Windows 10 Windows Server 2008 Standard Windows Server 2008 DC Windows 2012 Standard Windows 2012 DC MAC OSX
Mainframe OS & File Access/Transfers: SMB FTP TFTP HTTP
Databases: MSSQL 2000 MSSQL 2008 MSSQL2014 MySQL
Databases & Tools: CLI MS Management Studios
Source Control Management: Kaspersky End Point Protection Symantec Endpoint Protection Novell Zen Works
Network Hardware Appliances: VPN Firewall Management (Sonicwall Cisco PIX) Hubs/Switches L2, L3/Cables/Router (HP Cisco Extreme Networks Summit/BlackDiamond) Riverbed Steelhead Wan Accelerator Network Load balancer Mobile Handheld Devices Data Backup/Restore, Tape Library Symantec BackupExec Symantec Endpoint Protection PBX System “INTER-TEL” ShoreTel VoIP Avaya IP Office 500 Web Conferencing (TurboMeeting) Message Archiver (Barracuda Networks) ISCSI Storage (Dell Equallogic) Web filter (Barracuda Networks) Message Archiver (Barracuda Networks) Microsoft Active Directory Microsoft Windows Server 2003/2008/2012 Microsoft Exchange Server 2003/2007/2010/2013 Microsoft ActiveSync Microsoft SQL Server 2005/2008 Microsoft Windows Cluster Microsoft WSUS Microsoft WDS Deltek Vision Newforma OpenAsset
Additional Technologies: Citrix XenDesktop Webstore Server NetScaler Load Balancing
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