Customer Service Sales Representative

Location:

Posted:

March 09, 2017

Sheila D Gordon

Richmond, VA 23237

JOB OBJECTIVE: A position in sales/customer service

HIGHLIGHTS OF QUALIFICATIONS

Outstanding customer service skills; diplomatic and patient with all types of individuals and personality types

Especially adept at diffusing combative situations

Flexible, quick learner

Computer skills include Microsoft Office Suite

RELEVANT ACCOMPLISHMENTS

As Call Center Agent for First Street

As Call Center Agent for Great Eastern Resorts

Took incoming calls from customers inquiring about computer. Answered questions and ultimately attempted to make the sale.

Make calls to prospective customers in order to book tours

As In-House Sales Representative for Wyndham Resorts:

Gave sales presentations to existing owners in order to upgrade ownership

Named number one on sales team for three consecutive months

Conducted property tours

Researched and answered questions about how to use points program

Participated in frequent sales meetings

As Front-Line Sales Representative for Westgate Resorts:

Conducted property tours and gave sales presentations to new prospects

Named number one on sales team

Answered customer service calls

WORK HISTORY

2013- 2015 Sales/Customer Service First Street 804-***-****

2012 -2013 Great Eastern Resort Corp Great Eastern Resorts 540-***-****

2007 - 2012 Day Care (self-employed)

2004 - 2006 In-House Sales Representative Wyndham Resorts 865-***-****

2002 - 2004 Front-Lines Sales Representative Westgate Resorts 865-***-****

1999 - 2002 Sales Representative Gatlinburg Town Square 865-***-****

EDUCATION

Germanna Community College