Vanessa Galarza

**** *. ******** ** *** # C*

Redwood City Ca, 94063

650-***-****

acy7i5@r.postjobfree.com

OBJECTIVE: Looking for a position in customer service, to build a long term career with personal and professional growth opportunities

EMPLOYMENT HISTORY:

1.Walmart (2007-2013)

-cashiering: greeted every customer walking into the store and directed them to proper product sections, assisted customers in making their purchase decisions when asked for, kept check-out lane clean and neat,made sure customers had a great check-out experience

-customer service: responsible for returning items, answering phones, cashing checks

-money gram: helped people send money to other countries

-sales associate: fold clothes,label merchandise,make departments look neat

-produce clerk:stacked all produce, made sure no bad foods were being stocked,check expiration dates

-front end supervisor: made sure front end was always clean,trained new employees in regular tasks and store operations, responsible for store opening & closing duties,made sure employees took breaks on time, dealt with customer complaints & ensured the satisfaction of customers at all times

2.Safeway(2014-2014)

-Online Shopper: shopped for customers who were not able to shop in store

3.Best Western Plus Executive Suites(2015-present)

-front desk associate:answer phones, make room reservations,cancel reservations,make sure guest have a wonderful stay.

SKILLS:

-Skilled in providing good customer service

-team worker who is able to adapt in highly dynamic and changing situations

- work really well with others

COMMUNICATION SKILLS:

-good written and oral communications

-strong attention to details

-bilingual: fluent in English and Spanish

ADDITIONAL SKILLS:

-good mathematical knowledge

-multitasking skills