Information Technology Management

R. Ian Ellis

**** ***** ***** *******, ** *****

H: 630-***-**** *****.***.*@*****.*** M: 331-***-****

Profile: CIO / Transformational Leader

Dedicated 20-year career identifying the business needs and issues, defining the strategy and approach, building the

teams and operating models, developing a compelling IT strategy and roadmap, driving the architectural design

of productivity-focused enterprise systems, and positioning organizations for competitive growth globally.

Deliver Business Value By:

Building, transforming, automating, integrating, and aligning technology investments with evolving business and strategic goals

Establishing effective organizational structures to support the evolving needs of complex global, matrixed organizations

Leading large transformational programs that have delivered significant savings and business / process improvements

Driving the adoption of technology to increase top and bottom line financial performance, and support business expansion

Introducing enterprise standards, methodologies, and processes across the application development and support lifecycles

Recruiting, developing, motivating, retaining, and leading teams that deliver results, savings, and competitive advantage

Core Competencies:

Strategic Business & Operational Planning Transformation, Automation, Integration & Standardization Leadership

Enterprise Application Architecture, Implementation, Modernization, Integration & Portfolio Management Strategies

Business-Driven Organizational Design & Change Management Robust IT Architecture & Infrastructure Design

ITIL Service Delivery Best Practices Business, Partner & Client Relations Team Development & Leadership

Professional Experience

KLOUDSCRIPT, INC. – Oak Brook, IL 2017-Present

DIRECTOR OF SOFTWARE DEVELOPMENT AND OPERATIONS

As the organizations Senior Technology Officer accountable for managing the analysis, design, development, implementation, and support of applications to ensure and/or maintain alignment with the requirements and strategies of the organization. Responsible for managing offshore development of the organizations core applications. Utilize Agile/Scrum methodologies to drive development. Accountable for the on-time, on-budget completion of project deliverables, adhering to standards such as Capability Maturity Model Integration (CMMI), International Organization for Standardization (ISO), and Information Technology Infrastructure Library (ITIL). Interact regularly with business partners to foster relationship management, solution strategies, and risk management.

BUSINESS TECHNOLOGY PARTNERS, LTD. – Deerfield, IL 2016-2017

DIRECTOR OF CIO ADVISORY SERVICES

Recruited by the President and charged with leading the CIO Advisory Services (CIOAS) practice. Hold complete responsibility for providing high value existing clients with strategic CIO expertise enabling them to further their business and strategic goals by bringing transformational change to these organizations utilizing advanced information technologies and the implementation of productivity focused systems driven operations.

INSTITUTE FOR THE INTERNATIONAL EDUCATION OF STUDENTS, INC. – Chicago, IL 2005-2016

CIO / VICE PRESIDENT OF INFORMATION TECHNOLOGY

Recruited by the CEO into new role and charged with stabilizing, modernizing, standardizing, and aligning teams, processes, and technology systems with business, financial, and organizational goals. Hold complete responsibility for defining technology strategy, strengthening IT operations, negotiating favorable contracts, protecting the organization’s information and technology assets, and ensuring optimal delivery and uptime of critical systems and infrastructure supporting $100M organization with 7,500+ associates, contracts, and customers worldwide. Manage operating budget and direct efforts of 70+ resources through 6 direct reports. Member of the Executive Management team reporting to the CEO.

Transformed the IT organization from a cost center to a strategic partner to the enterprise business supporting rapid business growth and cost reduction objectives.

Expanded team of 9 to over 70 global staff members and consultants. Clarified roles and responsibilities, set-up organizational structure, and established outsourcing partnerships with strategic vendors.

Standardized, streamlined, and built a 24/7 support model for the 36 global education campuses that improved operational efficiency, reduced costs, and increased profitability and scalability.

Introduced and championed the adoption of CoBIT and ITIL best practices, and standardized methodologies across project management, development, and quality assurance functions.

Designed and executed a 6-month turnaround strategy that increased uptime of systems and environments to 99% and reduced customer complaints by 80%.

Recruited and led team of Subject Matter Experts (SMEs) in replacing, upgrading, and stabilizing infrastructure.

Managed the full life-cycle redesign, development, and implementation of mission-critical applications that improved business processing.

“Throughout his career, Ian Ellis has demonstrated an unwavering focus on delivering organizational value through the management and delivery of strategic and tactical IT initiatives. At IES Abroad, he led the transformation of the

IT organization from a troubled department, into an organization that delivers strategic business initiatives

while at the same time provides industry leading availability and support for day-to-day operations.

It would be difficult to find a CIO of Ian’s caliber in any organization.” Managing Partner, Nortoc

INSTITUTE FOR THE INTERNATIONAL EDUCATION OF STUDENTS – Continued…

Spearheaded the creation and execution of 5-year technology strategy and roadmap that has enabled the organization to grow from 22 to 29 campuses, greatly reduce costs, and achieve a 230% improvement in productivity.

Advocated the need to modernize and standardize core infrastructure and systems to Board of Directors, communicated potential risks and issues, secured approval, and directed the on-time and within budget delivery of large scale projects with strong business value.

Championed, defined, and transformed the global IT service delivery model that eliminated $1.2M in expenses. Built relationships with hosting / managed services vendors and migrated operations to an IaaS model residing on top tier data centers with full redundancy between disparate locations.

Drove the build out of a comprehensive information technology business continuity and disaster recovery strategy that minimized overall risk across the enterprise.

Strengthened security posture, and implemented framework for achieving and maintaining regulatory compliance.

Evangelized and led the adoption of virtualization, Cloud, and Java technologies, standards, and best practices to drive business processes resulting in increasing sales, reducing costs, and improving manpower utilization.

Championed and directed the replacement of 9 legacy systems with a standardized SaaS Hybrid Cloud-based ERP platform that increased revenue by 32% and led to the identification of $5.2M in unrecognized revenue.

Conceptualized, architected, and led the implementation of a global Moodle® Learning Management System (LMS) across the 36 global education campuses that reduced costs, increased productivity, and improved scalability.

Managed the architectural design and rollout of Java EE budget management system that improved financial metrics and increased visibility of opportunities and issues.

Strategized and directed the development of new public website and the integration of leading-edge mobile technologies that increased site visits by 150% and overall sales by 27% within the first 6 months.

NORTHERN TRUST COMPANY – Chicago, IL 2000-2005

VICE PRESIDENT OF APPLICATION DEVELOPMENT

Built an impressive record of achievements turning around and aligning IT functions with evolving business needs and core mission. Recruited as Assistant Vice President / Application Systems Manager to lead team of 5 in developing, enhancing, and supporting 6 global Cash Transaction and Trading systems. Following success, chosen and promoted into the Cash Movements Division to turn around and lead team in stabilizing, redesigning, and implementing mission-critical global cash transactions systems that enabled growth, reduced costs, and improved productivity. Directed efforts of up to 40 resources and operating budgets.

Drove a cultural transformation of the Cash Movements IT organization from technology-driven to business-process driven that reduced overall timeframe and cost of developing new applications.

Built internal development team, introduced and trained team on SOA-based approach and Java EE technologies, and enhanced communication with business stakeholders.

Defined the strategy and provided the leadership to completely re-architect portfolio of mission-critical cash applications within 12 months for 10% of the total investment, reducing downtime.

Aligned portfolio of applications with business needs that slashed manual processes by 50% and led to reductions in overhead costs. Managed the on-time and within budget delivery of large-scale projects.

Authored and implemented strategy to establish consistent hardware / software standards that stabilized highly mixed operating environment. Spearheaded the modernization of systems infrastructure that reduced application maintenance effort by 52% and software downtime from 50% to less than 2%.

Implemented rigorous development and testing processes that decreased software defects by 60%.

“I had the chance to work with Ian when my firm, TSI assisted IES on several projects to develop a technology strategy, improve processes, and select and implement an improved enterprise system. Ian has a vision, can build a team, and can plan and execute organizational improvements from many dimensions, not simply in a technology centric manner as many CIOs do. I found Ian to be able to set an aggressive, but realistic, agenda for change and lead the change with consideration for an inclusion of a host of stakeholders. As most experienced executives know, projects of this nature are difficult and have a low success rate. Under Ian’s leadership, all of these projects were delivered on-time and within budget. Having worked with

many CIOs in my 30 year history, Ian is at the very top of my list of most talented executives I’ve worked with.”

Managing Partner, TSI

NORTHERN TRUST COMPANY – Continued…

Spearheaded the introduction of emerging technologies, standards, and best practices into the Cash Transaction and Trading IT organization that improved responsiveness to business needs, enhanced online customer experience, strengthened return on investment (ROI), and increased the on-time and quality delivery of solutions.

Replaced disparate teams into a cohesive organization sharing a common vision and goals, reducing needed resources by over 25% within 6 months while supporting increased business requirements.

Built a matrix organizational structure that increased efficiency of team by 25%, minimized software defects, reduced risk, and increased overall client satisfaction.

Fostered an environment of accountability and instituted robust development / operating processes that reduced monthly software defects from 450 to 35.

Established the architecture direction and promoted the adoption of Java, JAVA EE, and Open Source technologies.

Initiated successful change management programs that drove technology advancements, process improvements, and realignment of management teams.

Led team of 35 managers, programmers, programmer analysts, systems analysts, and team leads, EIS support specialists, and project managers in analyzing, designing, implementing, and ensuring optimal uptime and performance of enterprise applications.

SOFTWARE ARCHITECTS, INC. – Westchester, IL 1998-2000

SENIOR CONSULTANT, INFORMATION MANAGEMENT & ANALYTICS

Retained by Sears Roebuck Corporation and Argonne National Laboratories clients to provide the on-site leadership in the design, development, and implementation of critical applications. Consulted with business and technology leaders to capture requirements, strengthen processes, and ensure the on-time and within budget delivery of solutions. Recognized for consistently exceeding client expectations.

Led the full life-cycle design, development, and implementation of an Electronic Authorization System for Argonne National Laboratory.

Architected and held responsibility for all phases of project to build new workflow purchasing application that automated manual processes and reduced timeframe for approving new purchases.

Managed the successful delivery of mission-critical modernization project for Sears Roebuck Corporation that increased business functionality and provided a scalable solution supporting continued growth.

Analyzed, architected, planned, and led all efforts to replace legacy data entry and inventory control applications with Java n-tiered distributed Supply Chain Management System.

“I’ve worked closely with Ian for several years. Ian has a talent for leveraging technology in ways that provide competitive advantage to the organization as well as reduce error and contain costs. He excels at tackling complex problems involving multiple business areas, sometimes with competing objectives. These skills make Ian a terrific agent for organizational change. I’ve witness Ian completely replace severely outdated core business applications with minimized disruptions

to the business areas. Ian is an extremely effective business partner as well as a technology manager. Ian is typically

the go-to-person for upper level executives when they really want to accomplish change.”

Consulting Principal, Delta Vortex Technologies

Additional experience as a Member of Her Majesty’s Coldstream Regiment of Foot Guards for the British Army

Education

Master of Science in Information Systems Management

KELLER GRADUATE SCHOOL OF MANAGEMENT – Oak Brook, IL

Bachelor of Science in Computer Information Systems

DEVRY INSTITUTE OF TECHNOLOGY – Addison, IL

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