Seema Sabu

PMP® Certified

Email: acy74e@r.postjobfree.com

Contact: 650-***-****

Address: **** ******** ***, ***********, ** 27560

Summary

Result oriented professional with 5+ years of extensive experience in project management, business analyst and service delivery.

Proactively leading and delivering all SDLC phases of diverse technology projects using Waterfall and Agile methodology.

Proven experience in implementing project management best practices, tracking projects and reporting status and creating presentation for higher management.

Mapping Client’s requirements and providing them customized business solutions through new proposals, presentations and demonstrations.

Conceptualizing and implementing project strategies for acquiring business from clients and effectively using potential of the existing accounts.

Strong leadership abilities to manage team of project managers and motivated team in cross-functional globally spread matrix organization. Leading a team of 6-8 engineers and leveraging technical, management skills.

Demonstrated ability in presenting information to executives, business clients and senior management staff.

Strong expertise in Portfolio, Program and Project Management, Release management and Operation management.

CORE COMPETENCIES

ORDER MANAGEMENT & SERVICE DELIVERY CUSTOMER RELATIONSHIP MANAGEMENT

Data ANALYSIS PARTNER MANAGEMENT

PROGRAM MANAGEMENT STAKEHOLDER MANAGEMENT

PROJECT MANAGEMENT TELECOM PROJECTS DELIVERY

EDUCATION

Two Year Advanced Post Graduate Diploma in Business Administration,

Symbiosis Centre for Distance Learning (SCDL), Pune, India

B. Tech. in Electronics & Communication Engineering,

University of Rajasthan, India

Project Management Professional Certificate (PMP) by PMI- Aug’2016

Data Science Methodologies and Big data fundamentals certificate- Apr’2014

Certified Testing Foundation Level (CTFL) Exam by ISTQB- Apr’2015

Skill Summary

Software SQL, HTML, Microsoft Windows, R Programming

Tools Microsoft Project 2010/13, WebSphere, Microsoft Office Suite. Excel, Visio, JIRA, SharePoint 2010/13, MS Outlook, Power point

Methodology Agile, Scrum, Waterfall, UML

Certifications PMP, CTFL, Big data Fundamentals, Data Science Methodology

PROFESSIONAL PROFILE

BHARTI AIRTEL LTD, Gurgaon, India

Project Coordinator (Mar’09 – Till Dec. 2011)

4 years of experience in the areas of Project Management, Data Analysis and Network Implementation. Expert in obtaining a grasp of the business process and acting as a bridge between the Management and the Development teams.

Key Profile:

Responsible for developing work plans, establishing objectives, assigning tasks, and managing groups/teams. Maintains schedules and coordinates activities of an entire group or department.

Processed data load requests, manually entered data, reconciled data conflicts, and created data extracts and reports.

Created pivot tables and charts using worksheet data and external resources, modified pivot tables, sorted items and group data, and refreshed and formatted pivot tables.

Develop full-scale project plans and associated communications documents. Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.

Implementation of project plans within pre-set budgets and deadlines.

Monitoring and executing projects with respect to budgeted cost, demand forecasts, time over-runs to ensure timely execution of projects ensuring technical and functional objectives are met.

Manage day-to-day client interaction. Sets and manages client expectations. Continually seeks opportunities to increase customer satisfaction and deepen client relationships.

Worked closely with Finance, Planning, SCM, Business excellence, Operations and other major teams as a PMO for resolution of issues flagged by regional project managers

Order Management- Coordinating with Planning, O&M and Network Implementation teams for provisioning of Work Orders within SLA (Service Level Agreement).

Service Delivery Manager for Enterprise Services Customers-To monitor & tracking of ES (Enterprise Services) like Tata, Reliance, AT&T, Verizon etc. orders & responsible for End to End delivery within SLA.

Project Management of New ILD- Repeater/ Regenerator, Node & ILD- Routes delivery and performance analysis of Mobile Services.

Service Delivery Manager for Access Network Group- To monitor the End-to-End Service Delivery, provisioning of Work Orders and performance analysis for Access Network Locations.

Project Management of Circle wise Architecture- Complete Project Management in Implementation of Circle Wise Architecture for enhancing the Network capabilities, Including upgradation and splitting of collector rings and implementation within TAT. Work involved is coordination with the respective stake holders for getting the project objectives achieved; if any deviation or slippages are seen the same is to be communicated to Top Management.

SDH Inventory Management- Complete Project Planning for optimization of material requirement for Collector rings (SDH rings) and analysis and reconciliation after Implementation of Rings.

Metasolv Expertise-Taking use of automated tools like Metasolv to generate report and then managing the field engineers to get the open cases closed for delivery of projects within TAT.

Responsible for Project Management, Customer satisfaction and Customer Service.

Noteworthy Credits:

Silver Award for radical performance in ES access delivery.

Benchmark: Radical improvement in Access Network Orders, Efficiency of implemented orders increased from 49% to 92% within 7 months, within SLA.

Yellow Belt Project Certified for ES Service Delivery and best practices.

AIM INSTITUTE, Rajasthan, India

Faculty & Program Coordinator (Jul’07 - Jan’09)

Key Profile:

Faculty of Mathematics and Information Technology.

Manage Institute operations including enrollment, curriculum, compliance, tests.

Used a range of interactive teaching methods to enhance learning

Organizing seminars and presentations in different cities

Responsible to provide students counseling and issues resolutions.

Participate in ongoing staff training sessions

Employ assessment tools and proactive strategies to improve instruction method.

Key member of variety of professional development workshops cantered on learning goals, classroom management, student motivation and engaging learning activities.

Software Skills

MS Project

MS Excel

Pivot Table Development and Management

Time Management

MS Office Suite

Data Management

MS Word expertise

MS Power Point

Basic SQL, VB, R

Metasolv tool for Order Management

Contact this candidate