Mustafa Kamal
Email: acy72l@r.postjobfree.com; Mobileno:729-***-****, 958-***-****
TARGET JOB
Work in an intellectually motivation environment, which shall offer challenges related to Technology & Solutions. Environments where I can put into creative use my analytical & Technical abilities and experience acquired hitherto so as to work progressively to accomplish the Company’s Objectives and subsequently attain for myself higher responsibility levels.
TECHNICAL SKILLSET:-
Server OS
Windows Server 2003, 2008, 2012
Messaging
Microsoft Exchange Server 2003,2007, 2010,2013 and Office 365
Lync
Lyn2010 and 2013
SCCM
SCCM2012
Wintel
AD, DNS and DHCP
Backup
Windows Server Backup, Symantec Backup and DPM
Antivirus
McAfee & Symantec
Server Hardware
Hands on experience on Rack, Blade &Chasis Server C7000 HP, Dell & IBM
Ticketing tools
ITSM v 7(Remedy) and Service Now
ITIL
Aware of ITIL Processes like Management of change, incident, problem, vendor.
WORK Experience: -
organisation
designation
from joining month
to month
Global Computer Services LLC
Sr. System Administrator Tech
8th Jan 2017
till date.
Successfully Migrated Domain Controller from Windows Server 2008 to Windows 2012.
Successfully Deploy a File Server.
Installation, Configuration, Designing and troubleshooting of Exchange Servers in Large environment.
Troubleshooting of Exchange Servers Issues, Exchange store dismounted, Mail Flow,NDR, Defragmentation, Repair of Exchange Database, Backup & Restore, Disaster Recovery, and Storage.
Responsible for Monitoring Mail Queue, Mail Traffic.
Checking Exchange database replication and health on daily basis.
Planning, Installing Windows Server Roles like Active directory, DNS, DHCP, IIS, FTP, FILE SERVER, TERMINAL Services, ADFS.
Windows Server 2003/2008 R2 & Windows Server 2012 Installation & configuration.
Assigned Disk quota its shared folders.
Managing & Troubleshooting 2003, 2008 & 2012 Server & windows components like AD, DNS, and DHCP etc.
Troubleshooting Active Directory Replication between multi Sites.
Groups & Mailboxes Recovery.
Deploying patches and security updates, Critical updates, hot fix, and service packs.
Expertise in SCCM, SCOM 2012.
SCCM 2012, SCOM 2012 Administration. Patch management, operating.
System/Application deployment. Active Directory Restructuring, Trouble shooting.
System Centre end point protection for antivirus.
SCCM agent rollout through client push method and group policy, Troubleshooting
Agent installation and documenting the fixes.
Operating System deployment through SCCM, troubleshooting the day to day issues
With SCCM. Server health check-up, Windows patch management.
Maintenance and troubleshooting of Exchange 2010, 2013
Currently involved in Exchange 2003 to 2010 migrations for SIS account.
Perform daily backup operations, ensuring all required file systems and system data
are successfully backed up to the appropriate media, recovery tapes and disks are created, and media is recycled and sent off site as necessary through Data Protection Manager - DPM.
Providing Lync 2010\2013 support.
Configuring and implementing Lync 2010\2013.
Creating and deleting Lync user’s account and providing SIP email address of that users accordingly and troubleshooting.
Creating and managing the policies of Lync user.
Provide support per request from various constituencies. Investigate and
troubleshoot issues.
organisation
designation
from joining month
to month
CyberSitespvt.ltd
Consultant
28th July 2016
6th Jan 2017
Planning, Installing Windows Server Roles like Active directory, DNS, DHCP, IIS, FTP, FILE SERVER, TERMINAL Services, ADFS.
Windows Server 2003/2008 R2 & Windows Server 2012 Installation & configuration.
Planning, Installing Windows Server Roles like Active directory, DNS, DHCP, IIS, FTP, FILE SERVER, TERMINAL Services, ADFS.
Installing, Configuring and troubleshooting Windows server Clustering & Network Load Balancer.
Migrating Windows Server 2003 to Windows 2008 and Windows 2012 domain controller.
Managing & Troubleshooting 2003, 2008 & 2012 Server & windows components like AD, DNS, and DHCP etc.
Managing OU's, Groups, users and computer account, File server and print server management.
Creating and applying Group policies,
Performance tuning and troubleshooting root cause issues by analysing memory dump.
Troubleshooting Active Directory Replication between multi Sites
Troubleshooting Active Directory Replication between multi Sites.
Perform systems engineering lead role for managed corporate IT servers for MS Windows technology (Microsoft Active Directory, Exchange Server 2003\2007\2010\2013, EOP Server, DPM 2010, Office365, Lync 2013, Windows Server 2008\2012, Proof point gateway Server, and Windows Backup etc.).
Troubleshooting of Exchange Servers Issues, Exchange store dismounted, Mail Flow, NDR, Defragmentation, Repair of Exchange Database, Backup & Restore, Disaster Recovery, and Storage Groups & Mailboxes Recovery.
Perform ongoing performance tuning, hardware upgrades, and resource. Optimization as required. Configure CPU, memory, and disk partitions as required
Interface with vendors for procurement & maintenance of all IT infrastructures.
Coordinate with the rest of the team to meet the team objectives.
organisation
designation
from joining month
to month
GAVS Technology pvt. Ltd.
Consultant
11th May 2016
8th June 2016.
Planning, Installing Windows Server Roles like Active directory, DNS, DHCP, IIS, FTP, FILE SERVER, TERMINAL Services, ADFS.
Windows Server 2003/2008 R2 & Windows Server 2012 Installation & configuration.
Planning, Installing Windows Server Roles like Active directory, DNS, DHCP, IIS, FTP, FILE SERVER, TERMINAL Services, ADFS.
Installing, Configuring and troubleshooting Windows server Clustering & Network Load Balancer.
Migrating Windows Server 2003 to Windows 2008 and Windows 2012 domain controller.
Managing & Troubleshooting 2003, 2008 & 2012 Server & windows components like AD, DNS, and DHCP etc.
Managing OU's, Groups, users and computer account, File server and print server management.
Creating and applying Group policies,
Performance tuning and troubleshooting root cause issues by analysing memory dump.
Troubleshooting Active Directory Replication between multi Sites
Troubleshooting Active Directory Replication between multi Sites.
Perform systems engineering lead role for managed corporate IT servers for MS Windows technology (Microsoft Active Directory, Exchange Server 2003\2007\2010\2013, EOP Server, DPM 2010, Office365, Lync 2013, Windows Server 2008\2012, Proof point gateway Server, Windows Backup etc).
Troubleshooting of Exchange Servers Issues, Exchange store dismounted, Mail Flow, NDR, Defragmentation, Repair of Exchange Database, Backup & Restore, Disaster Recovery, and Storage Groups & Mailboxes Recovery.
Perform ongoing performance tuning, hardware upgrades, and resource. Optimization as required. Configure CPU, memory, and disk partitions as required
Interface with vendors for procurement & maintenance of all IT infrastructures.
Coordinate with the rest of the team to meet the team objectives.
organisation
designation
from joining month
to month
Diyar Middle East
Senior System Engineer
15th Jan 2016
13 April 2016.
Diyar is leading regional information and communication Technology Company. Diyar is ranked as the 5th worldwide most competent Microsoft partner. For over 30 years of consecutive success and growth, Diyar has once again reached a new milestone achievement solidifying its presence as a world-class leader.Diyar have invested in providing industry specific solutions for government, e-government, Homeland Security, Oil Industry, Telecommunication Industry, Transportation and Health Sector.
Maintenance and troubleshooting of Exchange 2010, 2013
Currently involved in Exchange 2003 to 2010 migrations for SIS account.
Perform systems engineering lead role for managed corporate IT servers for MS Windows technology (Microsoft Active Directory, Exchange Server 2003\2007\2010\2013, EOP Server, DPM 2010, Office365, Lync 2013, Windows Server 2008\2012, Proof point gateway Server, Windows Backup etc).
Administration of Windows Active Directory Environment.
Perform daily backup operations, ensuring all required file systems and system data
are successfully backed up to the appropriate media, recovery tapes and disks are created, and media is recycled and sent off site as necessary through Data Protection Manager - DPM.
Expertise in SCCM, SCOM 2012
SCCM 2012, SCOM 2012 Administration. Patch management, Operating.
System/Application deployment. Active Directory Restructuring, Trouble shooting.
System centre end point protechtion for antivirus.
Operating System deployment through sccm, troubleshooting the day to day issues
With SCCM. Server health check-up, Windows patch management.
SCCM agent rollout through client push method and group policy, Troubleshooting
Agent installation and documenting the fixes.
Checking Exchange database replication and health on daily basis.
Responsible for Monitoring Mail Queue, Mail Traffic.
troubleshooting of Exchange Servers Issues, Exchange store dismounted, Mail Flow, Defragmentation, Repair of Exchange Database, Backup & Restore, Disaster Recovery, and Storage Groups & Mailboxes Recovery.
Providing Lync 2010\2013 support.
Configuring and implementing Lync 2010\2013.
Creating and deleting Lync user’s account and providing SIP email address of that users accordingly and troubleshooting.
Creating and managing the policies of Lync user.
Provide support per request from various constituencies. Investigate and
troubleshoot issues.
Repair and recover from hardware or software failures Coordinate and
communicate with impacted constituencies.
Perform ongoing performance tuning, hardware upgrades, and resource
Optimization as required. Configure CPU, memory, and disk partitions as required.
Interface with vendors for procurement & maintenance of all IT infrastructures.
Coordinate with the rest of the team to meet the team objectives.
organisation
designation
from joining month
to month
HCL Technology Ltd
Technical Specialist
1st Aug 2011
11th Jan 2016.
Responsibilities:-
working with Exchange servers in large Enterprise environment.
Maintenance and troubleshooting of Exchange 2010, 2013 and Office 365.
Checking Exchange database replication and health on daily basis.
Responsible for Monitoring Mail Queue, Mail Traffic.
troubleshooting of Exchange Servers Issues, Exchange store dismounted, Mail Flow, Defragmentation, Repair of Exchange Database, Backup & Restore, Disaster Recovery, and Storage Groups & Mailboxes Recovery.
Performing offline defrag on the mailbox databases on CCR
working on Proof Point Email gateway Solution.
Creating transport rules, Send/Receive connectors as per the company requirements.
troubleshooting for failure delivery of mails.
Monitoring Event Logs and Performance logs
End user calls for Microsoft Outlook, Calendar issues, attachment stripped of messages, mail delivery failure etc.
Handle Incident management, change management tickets and Problem Management.
preparing various Reports as per the client Requirement.
Using ITSM v 7(Remedy) and Service Now for the ticketing System
Updating Service packs and Security Patches.
Interact with client for critical issues which need immediate attention of the onsite technician and ensuring that SLA is met.
organisation
designation
from joining month
to month
Zenith InfoTech Ltd.
L2-Tech
1st Dec 2007
27th July 2011
1) Remotely Support US & UK client for Different Versions of Exchange Servers and Windows AD.
2) Supporting for Windows 2000/ 2003/2008 Server & Exchange 2003/2007 Server.
3) Troubleshooting Emergency / Critical events of Windows Operating Systems.
4) Troubleshooting of Exchange Servers Issues, Exchange store dismounted, Mail Flow, Defragmentation, Repair of Exchange Database, Backup & Restore, Disaster Recovery, and Storage Groups & Mailboxes Recovery.
5) Administration of Exchange 2003 which includes Database maintenance and management, Public folders, Backup and Restore using NT backup, Mail flow issues, working with the Routing Group Connector, Recipient Policies, RUS.
6) Troubleshooting of Domain Controllers Issues Replication, DNS, DHCP, Time, Removing Failed DC (Metadata Cleanup), Promote / Demote DC.
7) Troubleshooting of servers as per customer's requirements (Service Request).
8) Monitor the issues related to hardware failure on branded servers i.e. HP, Dell & inform the same to Client.
9) Interact with client for critical issues which need immediate attention of the onsite
technician.
10) Monitoring of servers, addressing any issues raised and ensuring that SLA are met.
organisation
designation
from joining month
to month
CMS COMPUTER LTD
Sr. Faculty Management Services Engg.
8th Oct 2007
13thNov 2007
1. Installation, Configuration and troubleshooting of Windows 2003.
2. Desktop and Server Hardware Installation and maintenance.
3. Installation of server 2003 and Configure the proxy Server.
4. Desktop Administration, Documentation and Client machine (egg. Desktop / Laptop / Thin Client) operating environment standardization.
5. Installation of Active Directory, DNS, DHCP, VPN, Dial up, Terminal Services.
6. All versions of windows OS and other Microsoft and other vendor application
7. Installation and troubleshooting.
8. Subneting of IP Addresses.
9. Configuration of Networking Components for LAN and Internet Access
10. Installation, Updating, and Maintaining Antivirus. (Working on Symantec and Trend Micro Antivirus).
11. Configuration of Outlook express and MS Outlook.
12. Taking Tape Back-Ups for the Servers on daily, weekly and monthly basis.
organisation
designation
from joining month
to month
HCL INFOSYSTEM LTD
Technical Support Engg.
24st July 2006
13th Sep 2007
1. Installation, Configuration and troubleshooting of Windows 2003.
2. Desktop Hardware Installation and maintenance and Server.
3. Troubleshooting of all types of desktop support level Problems.
4. All versions of windows OS and other Vender application installation and troubleshooting.
5. Configuration of Networking Components for LAN and Internet access.
6. Installation of server 2003 and Configure the proxy Server.
7. Installation of Active Directory, DNS, DHCP, VPN, Dialup, Terminal Services.
8. Managing Workgroup, Users and Group Management, User Accounts User profiles.
9. Define Group Policy, Permission, Backup Utility, Disk Management and disk Quotas.
10. Installing, Updating, and Maintaining Antivirus.
11. Configuration of Outlook express and MS Outlook.
12. Troubleshooting and maintenance of all types of DMP, LASER JET and inkjet Printers.
13. Interacting With the Customers.
organisation
designation
from joining month
to month
Power –EN-Electronics Pvt Ltd
Service Engineer
1st Aug 2003
20th July 2006
SMPS based integrated power supply system (IPS), as the name indicates is designed
And developed with a view to provide complete power solution from one system to all
Signaling circuits at a typical three or four line way side station in Indian Railways.
As a SERVICE ENGINEER
Responsibilities:
Installation of IPS
Commissioning
Troubleshooting
ACADAMIC QUALIFICATION:-
QUALIFICATION
Board / University
YEAR OF PASSING
GRADE
B.SC-IT
MGU
2014
First Class
H.S.C
B.I.E.C. Patna
1998
Second Class
S.S.C
B.S.E.B.Patna
1996
Second Class
DIPLOMA
Board / University
YEAR OF PASSING
GRADE
3 YRS Diploma in Electronics & Communication
J.M.I
2003
First Class
PROFESSIONAL CERTICATION:-
Certified as Microsoft Certified System Engineer (MCSE)
Microsoft Certified Solutions Expert (MCSE)
MCITP: Enterprise Messaging Administrator on Exchange 2010
PERSONAL DETAILS:
Passport no. : N4927560
Date of Issue : 15/12/2015
Date of Exp. : 14/12/2025
Fathers Name : LateAbulKalam
Marital Status : Married
Nationality : Indian
Language Known : English, Hindi, Urdu
PERMANENT ADDRESS: F-12\29-30, Joga Bai Extn, Batla house, Jamia Nagar, Okhla, New Delhi
Date: (Mustafa Kamal)
Place: New Delhi