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Customer Service Delivery Driver

Location:
Bettendorf, IA
Posted:
March 10, 2017

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Resume:

Christopher A. Lorenz

**** ******** *****

Davenport, Iowa 52807

720-***-**** (Home); 720-***-**** (Cell)

acy70r@r.postjobfree.com

OVERVIEW

A hard working, dependable individual with experience in a wide variety of business related disciplines. These would include shipping, receiving, delivery driver, fork-lift operator, assembly line/factory worker, mechanical repairs, welding degree, custom decorating installation, and gutter installation. Able to identify and resolve problems to achieve and maintain high levels of customer satisfaction. Willing and able to learn new skills quickly and effectively along with being extremely dependable, honest, and trustworthy.

EXPERIENCE

Safelite Auto Glass Davenport, IA

Installer 01/2017-Present

Replace and repair windshields on various types of personal and commercial vehicles, including all other types of glass repair and replacement . Works with customers on daily basis, and certified in chemical treatment of products.

Warneke Paper Box Company Denver, CO

Shipping/Receiving Clerk 03/2012-01/2017

Physically receive and count incoming goods and shipments. Process outgoing orders ready to be shipped. Certified to operator forklift to pick and/or move pallets with materials in/out of warehouse. Pack and ship rejected material to vendors. Pick and complete customer orders and production work orders throughout the day. Maintain monthly inventory, deliver/route materials using hand truck or other machines in warehouse as needed, and am a back-up delivery driver used as needed. Keep warehouse clean, organized, and stocked daily, and process purchasing of supplies for warehouse.

FedEx Centennial, CO

• Delivery Driver/Courier 08/2011-03/2012

As a courier I maintained the commitment of delivering and picking up packages, along with providing exceptional customer service. I dealt with assisting customers face-to-face and over the telephone concerning packages and other FedEx services. Followed all of the rules assigned by FedEx involving the vehicle, delivery and pickup method, and other FedEx services. In dealing with packages I had the ability to lift heavy boxes, up to 70 pounds, and move boxes that weigh over 150 pounds with equipment. At times handled hazardous packages and exhibited proper precautions and care. As a courier I sorted packages in accordance to drop off points and the route taken. Loaded the vehicle with packages for delivery in the area he is assigned. Set up proper arrangement to ensure the safety of the vehicle and packages. Arranged packages to fit the amount of packages that I made during my route. Knowledgeable of routes and shortcuts to ensure FedEx deliveries were on a timely schedule. Maintained proper FedEx procedures with collecting signatures, time and locations information.

UPS (United Postal Service) Littleton, CO

• Delivery Driver/Warehouse/Package Handler 10/2010-08/2011

As a UPS Package Delivery Driver my position was a physical, fast-paced, outdoor position that involved continual lifting, lowering and carrying packages that typically weigh 25 – 35 lbs. and may weigh up to 70 lbs. A DOT physical exam was required. I maintained excellent customer contact and driving skills, including the ability to operate a vehicle equipped with a standard (manual) transmission. I maintained a CLEAN valid driver’s license issued by CO state, and had (and still have) no moving violations and/or accidents at any time. I possessed the energy, cognitive ability, and motivation to provide support to the first class worldwide shipping and package delivery service that UPS has to offer. I followed directions and routines, perceived spatial awareness, identified and read words, package markings, and zip codes. I had to concentrate, memorize, and recollect logical connections and sequences. I was continuously bending, stooping and lifting packages all day and night and sometimes worked in an outdoor environment with variable temperatures and weather conditions.

Peels Littleton, CO

Warehouse Laborer 04/2010-10/2010

As a Warehouse laborer I completed shipping orders per request, restocked inventory and interacted positively in a team environment. I worked on an assembly line with co-workers where I processed all orders that were received in an extremely fast-paced job. I was required to fill the order appropriately in which I would have to physically walk/run to fill correct merchandise and get it packaged up and sent out. Occasionally had to convey materials to or from storage or work sites (lifting 20-25 lbs.) to designated areas where we would then do a complete set-up of merchandise. Verified receipts against delivery manifest and/or purchase order.

Mohr Auto Sales Bettendorf, IA

Sales Manager/Mechanic/Buyer 04/2004-04/2010

As a Sales Manager I had to assess the requirements of the customer, suggest suitable products and alternative options, and was responsible for any and all necessary paperwork. As the automobile buyer I was in charge of purchasing and selling vehicles at auctions using an inventory management system to select and price vehicles to

sell. I ensured that the stock mix was balanced and priced appropriately for faster stock turnover. As a mechanic I was responsible for the general repair and maintenance of all vehicles purchased.

JCPenney’s Custom Decorating Davenport, IA

• Custom Decorating Installer 04/2000-04/2004

I was responsible for the professional installation of blinds, shades, shutters, and/or draperies in customers’ homes and offices. Initiated reports with the use of basic communication skills and/or arithmetic involving calculation of fractions. Maintained excellent customer service while leaving homes/offices in excellent condition. Received and checked in all merchandise, ordered all necessary supplies, reselects, and disposed of all “no” items. Also, scheduled appointments and took care of basic customers’ needs.

Sears Manufacturing Davenport, IA

• Warehouse 06/1995-04/2000

Factory position working on line assembling seats; worked in Polly department assembly line; and worked as a mig welder welding seats together.

Education

Welding Certificate Scott Community College 1996-1997

References

REFERENCES AVAILABLE UPON REQUEST



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