Insurance Information
Resume:
SKILLS
•Problem Solving.
•Adaptability.
•Collaboration.
•Strong Work Ethic.
•Time Management.
•Critical Thinking.
•Self-Confidence.
•Handling Pressure
EXPERIENCE
MEDICAL BILLER Surgery Center of Chesapeake October 2016- January 2017
Collect delinquent accounts by establishing payment arrangements with patients, monitor payments and also follow-up with patients when/if payment lapses occur. If necessary, work with collection agencies and small claims court to collect on delinquent accounts. Maintains work operations by following policies and procedures. Posting payments, making electronic deposits. Keeping all work queues current. Trained and certified on Epic
REFERRAL COORDINATOR Novant October 2011 – June 2016
Process Referrals; obtain all necessary information from patient and provider to ensure accuracy and Completeness of referral. Explain, if necessary, insurance guidelines for referral to patient. Schedule the
Appointment. Communicate complete and accurate information to the patient and offices. Responsible for work queue in Epic but not limited to follow-up and Claim edit; Charge review, and Pre-Authorizations.
Patient registration, Check in, Check out, Appointment scheduling, Run daily reports, Charge entry, Pull charts, File, Makes copies, Answer phones and communicate messages to clinical staff. Trained and certified on Epic
EDUCATION
GED • 1995 • KENTUCY ADULT EDUCATION
OBJECTIVE
Seeking a competitive and challenging environment in Healthcare where I can serve your organization and establish an enjoyable career.
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VOLUNTEER EXPERIENCE OR LEADERSHIP
Participate in community services through Blessed Harvest
Institute. Concentrating in community needs such as spiritual growth, job search, financial and housing advice.
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