Test Cases Project

Resume

ANITHA VOLAM

********@*****.***

Contact #: 416-***-****

Professional Summary

Around 8 Years of experience in Software Testing of Web-based, Mainframe and Client/Server applications.

Highly motivated professional with excellent experience in Software Testing and Quality Assurance.

Actively participated in all the stages of Software Development Life Cycle (SDLC), QA Life Cycle and Testing Life cycle.

Around 3 years of experience in Automation testing like QTP.

Experience in Agile methodologies and Scrum processes.

Extensive experience in quality assurance using Automated Testing tools like Quick Test Pro, 9.5 and 10. Quality Center 10,ALM 11.52

Highly Proficient with the Manual Testing and Mobile Testing.(Android,BB10,IOS)

Skillful in software specification analysis, writing test plan, test objectives, test strategy and traceability & test environment.

Excellent analytical skills for understanding the business requirements, business rules/processes, and detailed design of the application.

Expert in writing Test Plans, Light Testing Work Books, defining Test Cases, developing and maintaining Test Scripts, Test Case Execution, Analyzing Bugs and interacting with team members in fixing the errors as per specifications and requirements.

Preparation of Test Strategy & Test Effort Estimation and Test Exit Reports.

Experience in complete Software Testing life cycle: Unit Testing, Functional Testing, Regression, Integration, System Testing, Performance testing and Data base testing and Batch Testing.

Knowledge in Software Development Life Cycle and well acquainted with Software Testing Life Cycle (STLC), QA methodologies like Agile and Waterfall Model.

Having sound knowledge of GUI Testing, Load and Regression Testing of Window Based, Back-End/Database and Web Based Applications.

Fluent in Black Box and White Box Testing as well Batch Testing.

Experience in doing Mobile Testing for the AT.COM website.

Expertise in Defect Reporting and Tracking using Test Director/ HP Quality Center, IBM Rational Clear Quest and Bug Life Cycle.

Extensive experience in testing applications for Telecom, Banking, wealth and Financial Domains.

Good experience in financial domain working with trading platforms like WebBroker.

Very good experience in Wealth Domain of TD Bank and CIBC Bank.

Experience in Computer Screen Reader program JAWS for Windows.

Experience in using WAT tool for Accessibility testing in both English and French.

Very good experience in personal lines Insurance

Establish and maintain productive working relationship with management, Clients and team members.

Technical Skills

Testing Tools

Quality Center 8.2/9.0/9.2/9.5/10.0,11.2, QTP 9.5/10.0,ALM 11.52

Bug Reporting Tools and Configuration Management tools.

Quality Center 8.2/9.0/9.5,/10.0, Test Director 7.6/8.0, PVCS Tracker, Rational Clear Case, Clear Quest, CVS, Bugzilla.

Environment

Windows 98/2000/NT/XP,7, IBM Mainframes, Unix (Solaris 9.0/8.0/7.0), Linux.

Databases

SQL Server 7/2000, Oracle 9i/8i/7x, MySQL,

Web

HTML, DHTML, ASP

Packages

MS Office (Excel, Access, Visio, Word), MS Outlook 2000, Photoshop, Flash.

Education:

Masters in Computer Science (MSc) from Madras University, Chennai INDIA

Bachelor of Computer Applications from Kakathiya University, Warangal – INDIA

Professional Experience

Project-1

CIBC Bank

1.Charles River(CRD)

2.Atlantic Trust.Com

3.AT.COM for Akamai

4.StatPro(SC8)–Composite Performance Reporting

5.Data Integrity Control(Header/Trailer)

June 2014 to Dec 2016

Toronto ON-Canada

Sr QA Analyst/Test Coordinator/UAT Tester

Project Description:

Charles River Development (CRD):

In April 2013 CIBC acquired Atlantic Trust (AT); a US based boutique wealth management firm focused exclusively on serving high net worth individuals (“HNWI”), families, foundations and endowments. Atlantic Trust is a wholly-owned subsidiary of INVESCO Ltd. The intended operating model will leverage CIBC internal and external systems processes where possible, maintain current outsourced or ASP process by moving the contracts to CIBC and migrate applications hosted in INVESCO data centers to CIBC facilities. Any systems / functions that AT is currently leveraging from INVESCO will be moved to a comparable CIBC system, assuming comparable CIBC systems exist and minimal customization is required to integrate.

For Portfolio Management and Trading CIBC will leverage AT / INVESCO’s Charles River – Equity and FI Portfolio Management instance with the intention of migrating to CIBC selected system within an agreed times frame. The primary deliverable in migrating from Charles River to CIBC selected system will be to understand and document the business requirements as it related to AT portfolio management and trading processes.

CRIMS is currently using INVESCO hosting services to host the Charles River application. For Portfolio Management and Trading CIBC will leverage AT/INVESCO's Charles River – Equity and FI Portfolio Management instance with the intension of migrating to CIBC selected systems.CRIMS application will be migrated from Oracle DB to SQL server.

This process is to migrate the CIBC/AT instance of CRD from the current IVZ walled off instance to a CRD hosted solution, Rackspace.com (accessible via Citrix)

AT.COM: The Atlantic Trust.com website was migrated from Invesco to a third party vendor and whose duties are migrating the site and all of its current content to the new environment.

The Atlantic Trust.Com website is a client facing brochure website that contains information about Atlantic Trust and its business model and management teams.Additionally,the website provides links for Atlantic Trust Clients to access and manage their assets and account information contained within a third party website.

AT.COM for AKAMAI:

The Initiative is to deploy AKAMAI Security Solution for Atlantictrust.Com (AT.COM).The AKAMAI solution will provide the ability to better defined against internet based security threats such as DDOS attacks. Akamai will install the SSL certificates (for encrypted communication between Akamai and AT.COM layer) on Akamai edge servers.

StatPro (Composite Performance Reporting):

Atlantic Trust performance team uses StatPro Performance Global(SC6) for Composite Performance Reporting.SC6 is currently under Invesco under TSA(Transition service agreement).The Purpose of this project is to replace SC6 with a new version of StatPro(SC8) which provide reporting required for GIPS verification.

Currently, Atlantic Trust is using a system to calculate Client level Performance which feeds a report to Composite Performance system, Statpro. The Statpro system is to be replaced with a Composite Performance system which must be GIPS compliant and verifiable. The following outlines the requirements for a Composite Performance system to integrate with Atlantic Trust’s Client performance system.

StatPro Delivery II:

Atlantic Trust Composite Performance Reporting was migrated to a new version of StatPro (SC8) in December 2014 as part of Jaguar day 2 TSA application migration project. Even though the application set up and infrastructure migrated from Invesco to StatPro, the manual process has remained due to the dependency of Temenos implementation and project timelines. The purpose of this project is to automate the data gathering, StatPro file creation, import to StatPro, as well as account composite association.

Data Integrity Control (Header/Trailer):

Currently all the data elements used within Atlantic Trust other than restricted data is at risk due to lack of interface control. With the missing integrity check these files could be intercepted or modified. The new solution will serve as Feed Integrity Tool for all Inbound/Outbound feeds as it will do integrity check for all feeds and will allow feed format to comply with CIBC standards.

Responsibilities:

1.Responsible in doing both SIT (System integration) as well as UAT (User Acceptance Testing) for all the projects mentioned above.

2.Responsible in preparing Gap analysis, Risk and scalability, test plan, light work book, super light work book, test cases and Traceability matrix for all the projects involved.

3.Generate the defect report and provided to the Management team.

4.Created different types of Test data required to complete the testing different scenarios of application.

5.Coordinate with Charles River Team on a daily basis to support the application.

6.Test plan and Test cases walkthrough with Business for all the applications.

7.Coordinated with AO (Applications Operations) team to run the Autosys jobs and validating the results for Data integrity control project.

8.Coordinate with Database team to run the queries as part of Data Integrity Project.

9.Coordinated with AKAMAI team to make sure all the transactions are hitting the Akamai server.

10.Performed mobile testing on AT.COM Akamai project.

11.As part of Agile project participated in sprint planning sessions for the statpro project.

12.Work with business as part of Statpro Delivary

13.Well Acquainted with all the CIBC CMM process.

14.Worked in all the phases of the CIBC QA life cycle.

15.Work with the QA managers on the Exit reports and Sign off process.

16.Conducted the Defect triage meetings to discuss about the logged Defects.

17.Develop metrics for analyzing, reporting, and storing the defects in the system by using ALM 11.2

18.Conducted Defect walkthrough Meetings with Team and Vendor to discuss about the outstanding defects.

19.Responsible for Providing Sign Off for Both SIT and UAT Testing Phases.

Project-2

WebBroker Application – TD Online Wealth Management Portal - TD Bank

July 2013 to Jan 2014

Toronto ON-Canada

QA Analyst/UAT Tester

Project Description:

TD Web broker is an Online trading application which helps customers to perform online trading on stocks,ETF’s, Mutual funds,options,Fixed Incomes and GIC’s.

Webbroker - Point of Sale:

WebBroker – Red-X Migration:

WebBroker – Accessibility:

Object Grid Customer Preferences (OG)

Web Broker is made up of multiple peer web applications. Web Broker customer preferences data is used by all of the Web Broker peer web applications. In an effort to reduce the database utilization (duplicate data access requests) across the multiple peer web applications, a WebSphere extreme Scale (Object Grid) will be implemented for Customer Preferences.

Point of Sale (POS):

To satisfy the new regulatory requirement to present to the OLC (both Easy Web and Web Broker) client the individual Fund Facts Sheet associated with the mutual fund purchase as required.

Secondly, to satisfy the new regulatory requirement to present to the OLC (Web Broker) client the individual Exchange Traded Fund (ETF) Disclosure Documentation associated with the ETF purchase as required.

Web Broker Accessibility: Testing the web broker application using WAT tool and Jaws in different web browsers like IE8, Chrome,safari Etc..

Responsibilities:

1.Responsible in doing Business Acceptance testing/User acceptance Testing (BAT/UAT) of all the projects mentioned above.

2.Responsible in doing the Business Verification testing (BUV) as a part of the PAT phase of the project.

3.Responsible in doing the Verification and validation testing during the production roll out.

4.Responsible in writing test plan and test cases of all the projects involved.

5.Responsible in executing the testcases in both English and French.

6.Generate the defect report and provided to the Management team.

7.Performed extensive security testing on banking application.

8.Worked on accessibility project for web broker application using WAT tool.

9.Created different types of Test data required to complete the testing different scenarios of web broker application.

10.Well Acquainted with all the TD SDLC process.

11.Worked in all the phases of the TD QA life cycle.

12.Work with the QA managers on the Exit reports and Sign off process.

13.Conducted the Defect triage meetings to discuss about the logged Defects.

14.Develop metrics for analyzing, reporting, and storing the defects in the system by using Quality Center.

15.Conducted Defect walkthrough Meetings with Product and Business to discuss about the outstanding defects.

16.Responsible for Providing Sign Off for Both BAT and BUV Testing Phases.

Environment: Quality Center 10.0,IBM mainframe application for test data creation, My SQL, MS Office, MS Project, MS Outlook,WAT-2012(Web Accessibility Tool bar).

Project-3

UPS

1)Monitoring & Reporting

2)Data Extraction and Upload

April 2010 to Dec 2011

Timonium - MD – USA

Sr.Quality Analyst / QA Lead

Project Description:

Monitoring and Reporting (M&R)

Provides the ability to display the status and performance of processes and components of the UPS Package Flow Technology (PFT). It is a network based system and runs under the Microsoft Windows operating environment. M&R utilizes the Microsoft Internet Explorer browser and familiar Windows conventions to operate and navigate through the system and is located on the MR_Manager domain.

s

Data Extraction and Upload

The DEU is a Windows Service, developed using Microsoft .NET Framework v3.5, hosting the Extractor and the Uploader components within the single process. The components will be loaded in their own dedicated AppDomains, and will execute independent of each other. There are no client connections to this service.

Responsibilities:

1.Involved in pre-testing that included reviewing and studying the functional and performance requirement document for developing test plans and test cases

2.Created Test Plans, Test Scenarios, Test Data, Test Cases, Test Scripts, Traceability Matrix according to Business and Functional Requirements.

3.Created and documented the Test Designs for each functional area mentioned in Test Plans.

4.Involve in setup Test Environment for functional and integration testing of the application.

5.Automated test cases for GUI, functionality and regression testing using QTP and developed automation scripts in Keyword Driven Framework.

6.Executed automated Regression test scripts for different modules in the application by using QTP.

7.Perform Black Box, GUI, Boundary, Functional, Integration, Regression, System, Component, End-to-End, Ad-hoc, Release, and UAT testing manually and using automated test tools.

Environment: Microsoft Visual Studio.NET 2008, C ++, QTP 9.5, QTP 10.0,Quality Center9.2, Quality Center 10.0,Team Tracker, SQL Server 2008, Windows, PVCS, MS Office Suite.

Project – 4

All State Insurance - Alliance – Allstate Agency Portal

April 2009 to Mar 2010

Northbrook – IL – USA

Sr. Quality Analyst

Project Description: Alliance is web based Policy Administration application for Allstate Agents, Independent Agents. It offers full quote, new business and endorsements for both Auto, Property & Motorcycle Line of Businesses.

Responsibilities:

1.Part of the pilot team in an Agile project

2.Complete responsible in manual testing, automation testing of the compliance and discretionary projects in both Auto and property lines of business.

3.Responsible for various projects in gathering the requirements, giving the estimations, preparing the test cases and test plans.

4.Understanding the business requirements to define the test scenarios, scope and approach

5.Prepare proper checklists, templates and standard documents and ensure strict adherence to them throughout the software development lifecycle. Ensure proper documentation throughout the project

6.Responsible for the UAT testing for different state specific projects for Auto and Property lines of business.

7.Using Clear Quest, Quality Center to log the defects, analyze them and assign to the responsible team and update with the proper data to reproduce the defects.

8.Automated test cases for GUI, functionality and regression testing using QTP and developed automation scripts in Keyword Driven Framework.

9.Executing Automation Regression Test Scripts using QTP.

Environment: Java, JSP, QTP 9.5, Quality Center9.0, Load Runner, Clear Quest, Clear Case,PVCS,SQL Server 2005, Windows, UNIX, Oracle 9i (SQL, PL/SQL), Java script, TOAD, XML, RAPID SQL,SQL Analyze, Windows 2000, Informatica, Business Objects, MS Office Suite.

Project-5

CRESS (Corporate Real Estate Support Systems) Verizon

May 2007 to Dec 2008

Hyderabad – India

Quality Analyst

Project Description: CRESS (Corporate Real Estate Support System) is a CRM (customer relationship management) domain in Verizon and Supports all companies of Verizon like VZT, VZW, VZB and VSO. There are four systems used by Corporate Real Estate to manage the Verizon properties namely Corporate Real Estate Support System-Property Management (CRESS PM), Corporate Real Estate Support System-Design and Construction (CRESS DC), Asset Management System (AMS), Energy Data Management System (EDMS) and external systems like WOW(work order web), MAC(Move Add Change Request), Vendor Website, Abnormal Event Report (AER), Alert Tracking System (ATS), Customer Satisfaction Survey (CSS), Admin GUI, DC Survey

Responsibilities:

1.Involved in pre-testing that included reviewing and studying the functional and performance requirement document for developing test plans and test cases.

2.Preparation of Test Procedures, Executing Test cases both Manually and Automated test cases

3.Using HP Quick Test Pro 9.2 and HP Quality Center 9.2.

4.Performed manual testing of ActiveX components for Windows flavors (Windows 98/NT/2000/XP).

5.Strong experience in evaluating business and software requirements, technical design documentation, and architecture and infrastructure design competence

6.Written the Test plan, Test Cases, Test Scripts, and Test Steps for all the modules and stored in Quality Center.

7.Created and Executed Regression Test scripts using QTP.

8.Involved through whole of Software Testing Life Cycle(V-Model)

9.Extensively used SQL Queries to validate data in the Oracle Database.

10.Carried out Functional, GUI, Regression and System testing. Preparing Bug Report and measuring the product quality.

11.Responsible for Environment Setup, QA methodology, Manual and Automation Test Strategies and Defect Management.

Environment: EJB, STRUTS, JavaBeans, Web Logic, Oracle 10g, QTP 9.2, Quality Center 9.0, Load Runner, Win XP, UNIX

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