BERNICE GUERRERO
***** ********* **** ***** ****, Texas 77493
832-***-**** *******.*********@*****.***
DOCUMENT CONTROL & PROJECT SUPPORT SPECIALIST
Highly accomplished document control and project support professional with more than 20 years of experience driving the success of complex production and engineering projects in government, military, civil, and commercial sectors. Demonstrated track record of providing exceptional direction and support to cross-functional engineering, production, safety, fabrication, packaging, and other teams as the central point of contact for data management and knowledge sharing; skilled at effectively aligning diverse team efforts with customer specifications to deliver on project goals. Dedicated to accuracy in drawing and package production, project / product verification, and document and materials management. Proven history of delivering projects on time, within budget, and according to customer requirements. Committed to creating an environment of excellence and ongoing process improvement.
AREAS OF EXPERTISE
Document Control Project Coordination, Scheduling & Support Team Collaboration Configuration Management
Production Support Program Management Systems Engineering Writing, Editing & Proofreading
Build Packages & Drawing Releases Electrical, Mechanical & Fabrication Drawings Change Management / Control
Technical Support Audit Support Customer Satisfaction & Relationship Management Process Improvements
PROFESSIONAL EXPERIENCE
OMRON OILFIELD & MARINE, Katy, Texas 2014-2016
Document Control Specialist
As a key member of the project team for a wide range of oilfield construction and development projects, managed release of electrical, mechanical, and fabrication drawings. Prepared electrical, mechanical, and fabrication packages for all new projects. Reviewed redline commentary from project teams to effectively adjust and revise packages before re-releasing and distributing to relevant personnel. Implemented change requests to add or remove drawings from packages. Supported production for house control rooms by documenting build schedule baselines. Submitted drawings to customers for approval. Maintained logs in Excel; updated records of license information.
Selected Achievements:
Entrusted with the success of a number of high-profile, time-sensitive programs; assured delivery on time and in accordance with specifications by customizing change and revision processes for production schedules.
Ensured project quality and alignment with customer expectations by auditing drawing packages and Bills of Materials.
Maintained the confidentiality and privacy of customer-sensitive information by designing report formats and overseeing all data maintenance involved in removing specific customer information.
Facilitated new product and feature releases as a skilled cross-functional collaborator partnering across diverse teams and working groups.
Enhanced staff performance and competencies by training personnel on company processes and systems.
Leveraged in-depth expertise to drive customer and team satisfaction by producing special request drawing packages, CDs, and copies of drawings.
Centralized and organized project information by creating and maintaining project folders in SharePoint.
Delivered significant improvements to the project lifecycle by editing information in SharePoint.
Rapidly gained advanced technical expertise in numerous production support technologies, including Portal, SharePoint, Meridian, Customer Log in Box, and Macola.
BAE SYSTEMS, Sealy, Texas 1993-2013
Project Assistant
Relied on for over 20 years as a vital resource in the project process for global aerospace and security development and production projects in pivotal government and commercial sectors. Led the Configuration Control Board as Chair directing engineering design change management discussions and challenges; provided guidance and direction for cross-functional personnel from safety, inventory, procurement, paint operations, engineering, fabrication, and packaging teams. Collaborated with production line personnel to certify payment milestones and drive customer billing for vehicles in accordance with approved product configurations. Handled process design and implementation.
BERNICE GUERRERO
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*******.*********@*****.***
BAE SYSTEMS, continued:
Selected Achievements:
Elevated customer satisfaction while increasing alignment with contractual requirements by developing and implementing Physical Configuration Audits (PCAs).
Created a clear, standardized baseline for prototype vehicle production runs by creating extensive build documentation.
Enabled accurate claim and receipt of performance-based payments (PBP) for a large-scale production program by creating a reporting format and maintaining necessary data.
Gained deep expertise as a core user of production support and change management Enterprise Data Management Systems such as Intralink, Windchill, and EPDM.
Bridged communications and partnerships to drive collaboration on release configuration across cross-functional teams spanning engineering, program management, operations, and customer personnel.
Improved internal utilization of data management systems and program-specific processes by training, coaching, and mentoring configuration management personnel.
Successfully delivered on highly stringent expectations for high-profile, time-sensitive programs requiring extensive customization of change and revision processes.
TECHNICAL SKILLS
Macola BOM Meridian Database SharePoint Customer in a Box Microsoft Office Suite
AutoCAD Windchill FAR Data Management Ticket Portal Intralink EPDM
LANGUAGE SKILLS
Native English; Fluent Written & Conversational Spanish