Sonia Verma
647-***-****, *************@*****.***
Summary
4+ years of experience as Software Quality Assurance Analyst for several Web and client/server applications in Banking, Telecom, Healthcare and Financial services.
Experienced in both Manual and Automation Testing.
Tested web applications in Agile and waterfall development Methodologies.
Strong in analyzing Business Requirements and Functional Specifications, Identifying Test Scenarios, designing and executing Test Cases as per requirements.
Exclusive experience in Functional, System Integration, Regression, Sanity, exploratory, Cross Browser, GUI Testing.
Highly experienced in designing the Test documents like comprehensive Test Cases, Defect Reports and Test Summary reports and well versed with the entire test management using HP Quality Center.
Good Exposure on Defect Life Cycle.
Review test plans, test cases and test scripts with team members to ensure sufficient test coverage.
Experienced in executing SQL queries in order to view successful transactions of data and for validating data.
Excellent grasp of QA methodologies and strategies and experience in implementing them at all stages of application development.
Involved in creating Test plan.
Sound knowledge of Descriptive programming, Objects Identification, and File system object.
Experienced in creating Traceability Matrix between requirements and test cases.
Experienced in interacting with Business, Development and Operational teams.
Strong knowledge of testing techniques/methodologies, Project Life cycle, Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC).
Having good experience with Sprint planning, daily stand-ups, retrospective and defect Triage.
Excellent Presentation skills.
Self-starter with strong work ethics and skills in time management, client relationship and ability to adapt and learn new things quickly.
Highly motivated team player and ability to effectively communicate with other team members.
Technical Skills
Testing Tools
HP Quality Center/ HP Application Lifecycle Manager(ALM), HP Quick Test Professional (QTP), HP Unified Functional Testing(UFT)
Defect Management Tool
JIRA
Desktop
Operating Systems
Windows, Linux, UNIX.
Web Browsers
Firefox, Internet Explorer, Chrome, Safari
Programming Languages
C, C++, Java
Scripting Languages
VB Script, JavaScript
Web Technologies
HTML, CSS
Databases
MS SQL Server, MS Access, Oracle
Work Experience
Client: Ford Credit Canada Ltd. Oakville, ON July 2016 – Present
Role: QA Automation Tester
Project: Account Management Web application & Customer Communication Module
The Account Management Web application is integrated with the Ford Credit Canada website and allows customers to access their accounts directly.
Responsibilities:
Worked closely with the development team, and test team to ensure optimal test coverage.
Enhanced Automation scripts with synchronization points, Data table, Parameterization and Functions.
Requested for Project overview and application overview from business prospective for better understanding of requirements and information gathering.
Creating, storing, organizing and managing Test Automation Resources.
Design, Develop and execute test automation frameworks and functional test scripts for new and existing features.
Converted Manual test cases to automation scripts using HP ALM.
Performed Regression testing upon receiving new build.
Created, updated and maintained the Object Repository.
Imported and Exported MS Excel sheets using Descriptive Programming.
Tested the application and raised Defects, tracked the status of defects.
Participated in Defect Triage meetings to discuss the defects.
Experienced in coordinating test activities with all testing resources as well as other stakeholders involved in testing process
Environment: HP ALM, HP UFT, Java, VB Script, XML, SQL, UNIX, Windows 10, Internet Explorer.
Client: HDFC Bank, India Apr 2015 – Apr 2016
Role : QA Analyst
Project: Online Banking Application Visa and MasterCard
HDFC MasterCard and Visa offers various financial solutions to its clients. Sales and Service Portal project involves credit card application like online customization, Secured Card and Balance Transfer. Using these concepts all the user activities would be captured in the Enterprise Data Warehouse and reports would be generated for marketing and business decision making.
Responsibilities
Involved in Review/Scrum meetings on day to day basis to gather information and to keep track of the progress of the project.
Tested the application compatibility in different browsers like Mozilla Firefox and Internet Explorer and Google Chrome.
Designed detailed Test scenarios, Test cases and executed them.
Performed Functional, GUI, Retesting and End-to-End Testing of the Application.
Participated in Sprint Planning, Sprint Retrospective and Review Meetings.
Involved in Defect Triage to discuss about rejected defects and priority of the defects.
Executed SQL queries in order to view successful transactions of data and for validating of data.
Environment: HP ALM, JIRA, Windows 7, UNIX, My SQL, HTML and Java.
Client: Punjab National Bank, India Sep 2014 – Mar 2015
Role: QA Automation Tester
Project: Online Personal Banking Application
The Online Personal Banking Application enables its client’s to operate all the Online Banking services provided by the bank such as daily customer transactions, current and previous account statements, Transfer of funds from Current and Savings accounts, Third Party Transfer, Order Cheque Book, Bill payments, Loan facilities, Investment options
Responsibilities:
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Documented detailed Test cases by incorporating both positive and negative using Quality Center.
Mapped Test cases to Requirements in Quality Center using Requirement Coverage functionality.
Developed Test Cases for GUI Testing, Functional Testing, System Integration Testing, End to End testing of an application.
Executed Smoke test on the received build to validate the stability of the build.
Performed Regression Testing upon receiving new builds using QTP and updated the test cases according to the new build.
Performed Backend testing by extensively using SQL queries to verify the integrity of the data.
Logged the defects with proper severity and priority and once the defects were fixed, retested them.
Participated in walkthrough meetings with QA lead, Project Manager and other team members.
Participated in reviews of requirements and test cases
Environment: HP Quality Centre 10.0, HP QTP 10.0, Visual Basic 9.0, Windows, ASP.NET, Oracle.
Client: Bharti Airtel, India Sep 2013 – Aug 2014 Role: QA Analyst
Project: Billing & Customer Care
This is a large E-commerce project with Consumer, Business, and National Operations divisions. QA Team dealt with Wireless Billing and My Account modules. My Account is used for secure email authentication with an added advantage of increasing customer exposure to online offerings. Through Contact Us, the customer can interact with Airtel Mobile's representative with secure mails, where the information to be exchanged safely over the Internet.
Responsibilities:
Attended requirement review meetings to ensure that the system meets all primary requirements.
Performed Smoke Testing, Functional Testing, Regression and Ad hoc Testing.
Provided the QA Automation Team with Application Functionality workflow.
Extensively involved in the User Acceptance Test (UAT).
Involved in preparing Requirement Traceability Matrix (RTM).
Used Quality Center for reporting defects.
Analyzed Functional Requirements and system Specifications.
Performed SQL queries for Database Testing of the application.
Environment: VBscript, XML, ORACLE, Windows XP, Quality Center 9.0, QTP, MS Excel
Client: Apollo Hospital, Ludhiana Mar 2012 – Aug 2013 Project: Hospital Management & Information System
Role: Software Tester
Software testing team dealt with Hospital Management & Information System, which had four core modules namely Helpdesk, Patient Registration, Outpatient Management and Inpatient and Ward Management.
Responsibilities:
Designed detailed Test scenarios from the requirements documents.
Documented detailed test cases by incorporating both positive and negative condition in test plan.
Mapped test cases to requirements in QC using requirement coverage functionality.
Identified test cases for Sanity testing based on the business priority.
Executed Sanity test on the received build to validate the stability of the build.
Executed test cases to perform functionality, regression, system integration, End to End Testing.
Performed Backend testing by extensively using SQL queries to verify the integrity of the database, prioritizing the bugs and keeping track of them through defect tracking database.
Tested the application compatibility in different browsers like Mozilla Firefox and Internet Explorer.
Attended defect resolution meetings along with the development team and worked towards bug resolution.
Environment: HTML, XML, DHTML, ASP.NET, Oracle, Windows XP, QC 10.0, MS Excel
Education
Master of Computer Applications (MCA), Punjab Technical University, India
Master of Science – Information Technology (M.Sc.(IT)), Punjab University, India
Bachelor of Computer Applications, (BCA) Punjab University, India