Customer Service Manager

RUKHSAR RAJAN

***** *** ****** *****: 780-***-****

Edmonton, AB, Canada T5T 4E3 *******@********.**

EDUCATION

Macewan University, Edmonton, AB Sept 2016 – Dec 2018 (Expected)

Candidate for Bachelors of Commerce

Cumulative GPA: 3.85/4

University of Alberta, Edmonton, AB Sept 2014 - Apr 2016

Bachelors of Science student

Cumulative GPA: 3.1/4

WORK HISTORY

Assistant Manager May 2015 - Present

Extreme Pita, Edmonton, AB

Developed customer service skills and maintained customer satisfaction.

Processed in-store payments as well as collecting, counting, and balancing payments by cash and electronic transactions.

Primary responsibility is to train new associates.

Managing weekly duties including scheduling employees.

Making adjustments to inventory; such as ordering any necessary products in timely matter and ensuring that all products meets proper inventory levels.

Supervise and motivate employees.

VOLUNTEER EXPERIENCES

Week of Welcome September 2015

University of Alberta, Edmonton, AB

Aided in new student orientation by setting up and working the Info Booth, serving pancake breakfast, and informing students about Week of Welcome activities.

World Partnership Walk June 2015

Legislature Park, Edmonton, AB

Participated in and organized an 8km walk to help raise money for Aga Khan Foundation Canada, which is an organization in effort to help end poverty.

Tutoring Learning Centre (TLC) January 2015 - Present

West Ismaili Centre, Edmonton, AB

Tutored mathematics and physics to high school students through Ismaili community programs.

SPECIAL SKILLS

Basic understanding of HTML and CSS.

Highly proficient in Microsoft Word, Outlook, Power Point and Excel.

Fluent spoken in English, Urdu, and Hindi.

EDUCATIONAL ACHIEVMENTS

Jason Lang Scholarship (2015)

Rutherford Scholarship (2011-2014)

References available upon request

Contact this candidate