Tou Thao
***.*******@*****.***
**** ******* **. ***** ***, WI 54311
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Work Experience
June 2011 – Present, Green Bay, WI
Assistant Engineer, Cumulus Media
• Create program in Visual Studio 2010 ( .Net )
o Use C# to create program to read UDP data from File Server
• Lead the implementation of a Domain Controller (DC) in Green Bay to support both Green Bay and Oshkosh markets using Microsoft Windows 2003 Server.
• Write scripts to create users for Domain Controller o Combine VB Script, Batch, Powershell
Use VB Script to create user for Domain Controller (DC)
Use Batch to list users from Domain Controller (DC)
Use Powershell to share user folder
• Create Group Policy (GP) for users
• Install Operating System
o Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10, Windows 2003 Server, Ubuntu
• Make CAT5 and CAT6 cables
• Troubleshoot any IT relate issues
o Malware, virus, printers, network, etc
• Manage 5 radio stations.
o WDUZ AM and FM, 107.5 and 1400 The Fan
o WPCK, Nash FM 104.9
o WKRU, KRUZ @ 106.7
o WQLH, STAR 98 98.5
o WOGB, 103.1 WOGB
• OpX Automation
o Build clocks, Satellite Show, etc
• Troubleshoot stations relate issues
o Audio, T1, Transmitters, Boards, Microphone, STL, etc
• Collaborate with all levels of Customers, Sales, Managers, and Customer Service Representatives to resolve field issues.
June 2008 – August 2008, Green Bay, WI
IT Intern, The Salvation Army
• Manage users using Microsoft Windows 2003 Server Active Directory (AD).
• Create and delete users from Active Directory (AD).
• Install Windows Operating System.
o Windows XP, Windows 2003 Server
• Troubleshoot any IT relate issues
o Malware, virus, printers, network, etc
• Collaborate with kids to create activities.
Education
University of Wisconsin Green Bay, Green Bay, WI, 2012 Bachelor of Science in Computer Science
Northeast Wisconsin Technical College, Green Bay, WI, 2011 Associate in Applied Science in Network Specialist (IT) Career Summary
I believe in consistently exceeding customer expectations by providing the best quality products and services through the use of systemic processes and facts to proactively and collectively work with team members and customers to make daily activities go smooth without issues. I currently hold an Assistant Engineer position. Within this position, I have taken on work responsibilities that includes: install Windows and Linux Operating System, create scripts in VB Script, Batch, and Powershell, implement Domain Controller (DC) and Active Directory (AD); make CAT5 and CAT6 cables, programming language such as C, C++, C#, SQL, and JAVA, develop website using HTML, Javascript, CSS, PHP, and Python, trouble shooting computer related issues, and quoting costs. In addition to the previous skills and experiences, I also have excellent interpersonal communication skills as well. I always maintained a professional manner when communicating with everyone, even when difficulties arise.