***** ******* *******

Ashburn, VA *****

703-***-****

acy6iy@r.postjobfree.com

RAMANDEEP KAUR

OBJECTIVE

To obtain a challenging position, where I can apply my knowledge of quality assurance testing to ensure the quality and safe operation of various parts and components. Committed to ensuring that quality standards are upheld to promote optimal customer satisfaction.

PROFESSIONAL ACHIEVEMENTS

Experience with all phases of SDLC (Software Development Life Cycle) and Quality Assurance methodologies (Waterfall and Agile).

Excellent working experience in Manual Testing, Test Case Design, Test execution, and Collecting Test Data.

Experienced in functionality testing, system testing, integration, regression testing, Black-Box, Security testing, Back-end, Sanity, Performance, and load testing.

Designed conditions for Entrance criteria and Exit Criteria for regression testing and Performance testing

Follow up Modification Request and Enhancement Request with the development team.

Experience in preparing test summary reports for manual testing based on User Requirement, and System Requirement documents.

Experience in Defect Management Tracking, Software Quality Assurance, Test Execution, Documenting and analyzing Test results.

Understanding of all modules of ALM / Quality Center such as Requirements, Release, Test Plan, Test Lab, Defects and Analysis feature.

Good knowledge in QTP to develop automation scripts in VB script

Strong analytical, problem-solving and communication skills

TECHNICAL SKILLS

TECHNICAL SKILLS

Testing Tools

HP Quality center, QTP, Selenium

Test Reporting Tools:

Quality Center, ALM

Operating Systems:

Windows 7,8/Vista/XP/2000/ME/98,

Browsers:

Internet Explorer, Netscape Navigator, Firefox, chrome, safari

Web Technology:

XML, HTML

Project Management Tools:

MS Office Word/XP, Outlook, Access, Project

WORK HISTORY

QA Tester (Intern) 12/2016 – Present

Valor Soft

Chicago

• Informed supervisors of any consistent quality issues that needed to be addressed ASAP

• Executed and evaluated automated and manual test cases and summarized results

• Inspected and reviewed design specifications to identify possible design flaws

• Confirmed that all products conformed to established specifications

• Developed and implemented automation testing methods and procedures

• Maintained a detailed account of all quality testing results.

Senior Mortgage Consultant November 2015 – Present

M&T Bank

NMLS #1370255

Meets with prospective as well as current clients to develop information pertaining to their lending needs.

Analyzed and reviewed new loan guidelines, updates, programs and changes.

Pre-qualified and interviewed potential borrowers.

Advocate for potential borrowers to the credit reviewers.

Provide information to borrowers and related parties about loan options, documents, market conditions and other requirements necessary to close the loan.

Helped operations personnel in processing and closing loans.

Work with realtors to gain more business by getting referrals.

Mortgage Loan Officer II January 2014 – November 2015

Aerotek- Contractor for Navy Federal Credit Union Vienna, VA Headquarters

NMLS # 1370255

Analyzed and reviewed new loan guidelines, updates, programs and changes.

Pre-qualified and interviewed potential borrowers.

Advocate for potential borrowers to the credit reviewers.

Provide information to borrowers and related parties about loan options, documents, market conditions and other requirements necessary to close the loan.

Helped operations personnel in processing and closing loans.

Work with realtors to gain more business by getting referrals.

Lead Teller May 2011 – November 2013

Wells Fargo Herndon, VA

Award-winning customer service and stellar teller every month

Assist with operations and reporting for the branch

Help with training new tellers

Experience in cross-selling bank products and services

Process transactions such as, deposits, withdrawals, payments, cash advance, cashier check, money order, international wires, and send money.

Excellent teller balancing record

Transferring funds

Perform data entry services regarding clients’ accounts and transactions

Examine checks for their validity and minimize fraud

Exceeding Quarterly goals for selling bank products and services

Mobile Sales Supervisor January 2011- June 2011

Best Buy Sterling, VA

Manage the team of 4 teammates

Hire and train new mobile sales representative

Sell Best Buy credit cards and build customer relationships

Sell Mobile Phones with their respective new plans

Upgrade mobile plans with new device

Cross-sell mobile accessories and sell iPods, radios, and speakers

EDUCATION

NORTHERN VIRGINIA COMMUNITY COLLEGE- STERLING, VA

Associates Degree

Biology and Information Technology

GPA 3.89

Annandale High School- Annandale, VA

High school Advanced diploma

Certifications

Certified QA & QTP/UFT tester

Phlebotomy

Microsoft Office Specialist

Life Insurance agent specialist

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