Customer Service Engineering

Sheher B. Kazmi

** ******* ******* **, *******, AB (T2Y0C8)

H: 403-***-**** C: 403-***-**** Email: *************@*******.***

OBJECTIVE:

Full time position as a CADD DRAFTER/TECHNOLOGIST

SUMMARY:

I am energetic team player with four year work experience as a security officer with excellent communication skills rapid and precise customer service skills. In addition, I am also dedicated food service worker proficient in customer service, food handling, preparation and point of sale as cashier transactions.

EDUCATION:

SAINT LAURENT ADULT CENTRE (2003-2004)

LANGUAGE FOR CREATIVITY LEVEL 2

LANGUAGE MEDIA, AND COMMUNICATION LEVEL 3

FRENCH, SECOND LANGUAGE 821

MATH: OPERATIONS OF INTEGERS

High School Completed/Upgraded Courses from SAIT (2014-2015)

ENGLISH COMMUNICATION LEVEL 4

ENGLISH COMMUNICATION LEVEL 5

MATHEMATICS(MATH 181)

MATHEMATICS(MATH182)

PHYSICS(181)

Completion of AutoCAD program from SAIT (SEPT2015-DEC2016)

CADD systems management I

AUTOCADD I

AUTOCADD II

AUTOCADD III

ENGINEERING DESIGN & DRAFTING TECHNOLOGIST FROM SAIT (2015-2017)

COURSES COMPLETED:

STATISTICS FOR ENGINEERING & TECH I

DIGITAL DRAFTING

FLUID MECHANICS

PROCESS PIPING DRAFTING I

TOPOGRAPHICAL DRAFTING

STRUCTURAL DRAFTING I

TECHNICAL COMMUNICATION I

MATH FOR ENGINEERING & TECH I

MATH FOR ENGINEERING & TECH II

BUILDING STRUCTURES

ADVANCED CADD PRACTICES

COMPUTER FUNDAMENTALS

CIVIL DRAFTING I

WORKING TOWARDS COURSES (2017- )

CIVIL DRAFTING II

PROCESS PIPING DRAFTING II

ENGINEERING PRACTICES

ENVIRONMENTAL ENGINEERING

APPLIED EDDT CAPSTONE PROJECT

STRUCTURAL DRAFTING

STATICS

STRENGTH OF MATERIALS

CONCRETE AND SOIL BASCIS

APPLIED MACHINE

HVAC

SKILLS/EXPERIENCE:

Fluent in English and Beginner French(writing, speaking, listening)

Proficiency in AutoCADD,CIVIL3D and Autodesk

Microsoft word, Excel, Access & Power Point

Organized,neat,clean and professional experience

4 years customer service experience

1 year cashier experience

2 yrs. experience in AUTOCADD software

Computer proficient

Customer focused

WORK EXPERIENCE:

G4S Secure Solutions-Security Officer-March 2008 to October 2011

Nexen Downtown Calgary

1.Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.

2.Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

3.Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.

4.Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.

5.As well as providing front desk duties; this includes customer service.

6.Call ADT to put the building offline when responding to regular fire alarms or doing fire tests for the building

CREDENTIALS/CERTIFICATION:

Transcripts Available

AutoCAD Certificate of Completion

Working towards Engineering Design & Drafting Technology

REFERENCES:

Available upon request

Contact this candidate