Project/Program Management, Communications, Writing and Editing.

Bradley Lefkiades

989-***-**** * acy6dn@r.postjobfree.com H 1106 McKinley Avenue § Bay City, MI 48708

Project/Program Management Professional who consistently achieved performance improvements by clearly communicating vision, instilling team culture, and igniting competitive drive. Promoted sharp business focus complemented by customer orientation and strong foundation in strategic business solutions.

Professional Experiences

Teleworx, LLC 2012-2016

Program Manager

Contracted to XO Communications to manage network groom and decommissioning projects.

Duties include project management and end-to-end tracking, maintenance scheduling, personnel coordination and all communications aspects. Also performed Order Entry and Circuit Design tasks as necessary.

XO Communications 1998-2011

Project/Program Manager - Customer Experience, Customer Retention, Small Business Services, Systems and IT, Corporate Communications, Marketing Communications, Strategic Marketing.

Duties included:

Managing projects end-to-end

Process creation/analysis/maintenance

Training content/development

Document creation and management

Internal and external communications

XO Communications.

1996 - 1998

Customer Service/Technical Support Representative

Provided assistance to inbound inquiries via phone, email, and web based chat.

Brooks Beverage Management (Dr. Pepper/Snapple group)

1994 - 1996

Route Manager

Managed Route Drivers and Stock Merchandisers. Also acted as sales contact for major customers.

Education

Bachelor of Science in English Communications, minor in Marketing/Advertising CENTRAL Michigan University

Contact this candidate