Junior Software Developer
Resume:
AUSTIN TRUONG
Email: **************@*****.***
Cell: 512-***-****
Address: **** **** ****, ****** **, 78737
EDUCATION:
College of Science and Engineering Technology at University of Houston - Downtown
Graduated: December 2016
Degree Program: Bachelor of Science in Computer Science.
TECHNICAL SKILLS:
Programming Languages: Java, C++, MySQL, Visual Basic, Python, CSS3, HTML5, jQuery, JavaScript
Tools: Visual Studio, Eclipse IDE, NetBeans IDE, Sublime Text 3, JetBrains Pycharm, HeidiSQL, MySQL Workbench
PROJECTS
Twitter Sentiment Analysis (August 2016 – December 2016)
- Worked with a 4 man team utilizing the Twitter API to datamine tweets containing the 2016 presidential candidates’ official hashtags, which were then analyzed and used to predict election results against those posted by a popular election forecast website. Developed using Python.
Tic-Tac-Toe (August 2016 – December 2016)
- Worked with a 4 man team utilizing the software development cycle and full knowledge of execution and non-execution based testing to create a 5x5 Tic-Tac-Toe game with functional AI, multiplayer, and player registration system. Developed with Java via the NetBeans IDE.
Food Blogger Database System (January – May 2016)
- Worked with a two-man team to develop a management system to track food blogger videos and food item traits and locations using PHP and HTML with a MySQL backend.
Conway’s Game of Life (August – December 2015)
- Utilized test-driven development to create a command-line application capable of simulating Conway’s Game of Life, based on user input for the initial stage. Created using C++ via the Visual Studio.
EXPERIENCE:
United States Army, 212th Fires Brigade, HHB (December 2012 – September 2013)
Fort Bliss, El Paso, TX - Information Technology Specialist
Provided troubleshooting and configuration assistance to over 400 personnel resulting in overall increased workplace productivity in a one-year period.
Responsible for the welfare and functionality of over $200,000 of highly sensitive equipment on a daily basis.
Ensured that all necessary hardware, software, and peripherals were updated and fully functional for over 300 end-users.
Effectively mentored, trained, and helped supervise three other personnel, resulting in more efficient troubleshooting.
Installed, maintained, repaired, and terminated network connections for over 300 users in a temporary office environment on a regular basis, resulting in successful remote network and radio communications in an isolated environment.
United States Army, 36th Signal Brigade, HHD (October 2011 – November 2012)
Camp Walker, Daegu, South Korea - Regional Network Operations Security Center Technician
Coordinated with multiple technical control facilities, construction companies, and fiber optics companies across South Korea to schedule planned service interruptions for network implementation, installation and repair.
Verified that network connectivity and integrity was fully operational at all times, resulting in a 95% operability rate of all essential network communications over a two-year period.
Effectively tracked, coordinated, and communicated large-scale movements of personnel and Red Cross messages to appropriate echelons of management, leading to 100% accountability of over 150 personnel over a two-year period.
Responsible for the security and operability of $100,000 of highly sensitive equipment and data on a daily basis, resulting in zero loss over a two-year period.
Provided leadership, mentorship, training, and team coordination to 6 personnel, leading to recognition as Employee of the Quarter.
Frontier Communications at Austin, TX (March 2010 – January 2011)
Tier I Help Desk Technician
•Provided over-the-phone and remote desktop configuration and troubleshooting solutions to end-users in West Virginia, New York, and Maine, leading to recognition in the company for excellent customer service and dedication.
•Documented and referred to customer problems and resolutions within company's local ticket system.
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