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Customer Service Medical Assistant

Location:
Posted:
March 09, 2017

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Resume:

Victoria C. Watkins

T 312-***-**** E: acy673@r.postjobfree.com

Passion Integrity Dedication

PROFESSIONAL PROFILE

Consistent, hard working, highly motivated professional with over 5 years of successful experience in positions of increased responsibility and duties. Enjoy working with the public. Friendly, outgoing and dependable.

Seeking to demonstrate the importance of my job duties and expectations, and expand my knowledge, skills and abilities. Current ability to juggle multiple priorities and meet tight deadlines without compromising quality. Desire an opportunity to establish long term employment in a friendly environment.

KEY SKILS

CPR Certified Detail Oriented

Flexibility & Adaptability

Microsoft Office Suite Cash-Handling Accuracy Goal Driven

Credit Card Transactions Customer Service Excellence Time Management

ADDITIONAL SKILLS

Computer & Technical Literacy

Literate performer with extensive software proficiency covering wide variety of applications

Flexibility/Adaptability/Managing Multiple Priorities

Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects

Interpersonal Abilities

Proven relationship-builder with unsurpassed interpersonal skills

Teamwork

Resourceful team player who excels at building trusting relationships with customers and colleagues

EXPERINCE

11/2016- current-Package Handler

Ups Parcel- Oakland, CA

Sorting packages, bagging loading, unloading

03/2015-10/15- Food Service

Randstad Staffing-Hayward, CA

Served food, clean lobbys, handle cash transactions

10/13 – 05/14 – Direct Support Provider – Bright Star Residential – Oakland, CA

Took vital signs of newborns while assisting in NICU

Managed clinical oversight for 44-bed unit

Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients

Performed vitals/glucose testing and assisted in administering injections and urinalysis

12/08 – 03/09 – Customer Services Representative – US Energy Saving Group –Chicago, IL

Developed reputation as an efficient service provider with high levels of accuracy

Answered an average of [number] calls per day by addressing customer inquiries, solving problems and providing new product information

Greeted customers entering the store to ascertain what each customer wanted or needed

Earned management trust by serving as key holder, responsibly opening and closing store

06/09 – 08/2010 – Security Guard – SMG Security Group – Chicago, IL

Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences

Monitored and reported suspicious activities to local authorities

Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas

Secured all doors in the office and main building after hours

ACADEMIC TRAINING & DEVELOPMENT

12/11 – Medical Assistant Certification: Medical – Carrington College – San Leandro CA

Available for all shifts and extended evening/weekend hours



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