Process Engineer/Production Manager

Patricia Boland

***** ******** ****** ** *****

213-***-**** ********@*****.***

SUMMARY

Process Engineer and Production/Warehouse Manager with 12 years of food-processing experience. Bilingual (Spanish), strong data analysis skills, extensive process improvement, demand driven process flow, cost reduction, inventory accuracy, minimizing downtime, waste; extensive experience in systems, scheduling, team building and training.

EDUCATION

TPM Coordinator Certification 2013

Marshall Institute

Lean Six Sigma Black Belt Certification 2012

NC State University

MS Systems Engineering 2002

University of Maryland, College Park

BS Industrial Engineering 1996

University del Norte, Barranquilla, Colombia

PROFESSIONAL EXPERIENCE

Project Manager 2014-2017

Rellennium LLC, Irvine, CA (e-learning tools)

Technically supported the design and creation of an online e-learning start-up/company

Directed the conversion of business needs into systems to build and sell the products

Evaluated, sourced and developed hardware/software for the content delivery systems

Evaluated/sourced the offshore suppliers and developers. Completed projects

Moved from NC to CA. Set-up operations in CA

Manufacturing/Continuous Improvement Engineer 2011-2014

Ann’s House of Nuts, Robersonville, NC

Led continuous improvements for the plants urgent/high profile mission-critical projects

Led Cashew Breakage Reduction project using Six Sigma - saved $40 million contract

Led Salt Reduction variation using Lean Back Belt tools- saved $30 million contracts

Key player in the implementation and roll out of OEE (Overall Equipment Effectiveness) system, created SOPs, drove training on corrective actions

Developed key metrics, weekly dashboard presentation to upper management

Line-Supply Warehouse Manager 2009-2011

Ann’s House of Nuts, Robersonville, NC

Responsible for plant material flow to the production lines and roasters deliver packaging, raw and roasted product (3 million lbs. per week). Developed and maintained department metrics and other KPI’s

Increased retention of quality employees in partnership with HR department

Managed associates across two shifts, year-end and monthly plant inventories

Managed warehouse budget, scanning accuracy and product traceability projects

Maximized warehouse space; identified, developed and implemented lean initiatives to drive the elimination of waste and NVA while improving quality of service

Production Manager 2007-2009

Ann’s House of Nuts, Robersonville, NC

Responsible for managing the daily operations of the plant for two shifts with up to 250 employees; ensuring security and safety of employees, products, and inventory while exceeding budgeted labor, packaging and raw material usage targets

Oversaw production scheduling against sales demand

Re-engineered most of the plant’s processes; increased plant capacity 30%

Analyzed and improved quality systems; reduced customer complaints by 30%

Prepared employees, processes and paperwork for internal audits and formal audits including BRC, RQA, FDA and Health Department audits/inspections

Established the company’s first preventive maintenace schedule

My bonus was based on labor utilization, waste/cost reduction and department budget

Industrial Engineer/Production Coordinator 2002-2006

Ann’s House of Nuts, Robersonville, NC

Hired to analyze root cause of poor plant performance causing missed-product-shipments

Analyzed, redesigned and streamlined MRP processes to utilize the unused resource planning system. Went from 60% to 100% costumer order fulfillment

Redesigned floor/machinery layout and manufacturing processes resulting in a 30% improvement in overall productivity

Led continuous process initiatives to improve throughput, labor utilization, process flow, efficiencies, product quality and uptime

Established lead times and buffers for plant transfers from our four warehouses

Project Manager May 1997 - Dec 1998

Arrocera Los Tamacos (Rice Company), Barranquilla, Colombia

Analyzed, designed and launched a demand-driven rice home delivery system

Managed general plant operations; employee supervision, training and safety

Managed receiving, inventory, customer service, quality control and product delivery

Managed face-to-face relations with Colombian Customs, Colombian Bank (Bank owned warehouses) regarding bulk rice imports, documentation, Labor management (Lumpers, Drivers etc.) for overall logistics

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