Jasmine M. Wade Contact: 623-***-**** *******@*****.***
I have years of professional work experience in customer service both over the phone and in person. Helping customer is my pleasure. I am new to Arizona from Texas. I am here in support of my husband perusing his law degree at Arizona State University. I have enjoyed my work at call centers and want to obtain a position as a representative for your company, long-term.
MY SKILLS
Quick typing with minimal errors
Solving Customer disputes
Not easily frustrated by difficult customers
Advanced data entry
Great communication skills
I am Quick with learning new computer technology and programs
Problem solving
Follow instructions very well
WORK EXPERIENCE
Guess @ Phoenix Premium Outlet Seasonal Position 10/19/2016 to 01/17/2017
Cashier, assist shoppers, and recover store.
FullBeauty Brands @ 500 S. Mesa Hills Blvd TX 79903 08/17/2015 to 02/10/16
Answer Inbound Calls and service customers with buying company products from catalog.
oRemained Top 10 of Sales associates 5 of 6 months
oMaintained above average sales required 10% my average 15%
Offer credit cards with over 45% acceptance rate.
Mange client accounts, Dispute complaints, Process orders
Noitavonne Electronics @ Westpark Plaza Houston TX 77044 06/01/2013 to 06/01/2014
Answer inbound calls, Manage Client accounts, and Process Claims
Up-sale buyers
Organize product presentations, including power-point presentation, client invitations, and hosting the event.
Forever 21 @ Destiny Mall, New York Seasonal Position 11/03/2012 to 01/10/2013
Assist shoppers
Answer questions
Complete purchases
“Gaps in employment reflect time off for educational purposes while enrolled full time in college”
EDUCATION
Presently enrolled in Community College EPCC for Assiociates of Science Degree
My currant GPA 3.0
Classes will not interfere with work schedule.
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