Microsoft Office Engineer

GHAZI I MAHBOOB

***-** ******** **. ****** Park, NY 11001 *****.********@*****.*** 1-347-***-****

CAREER

SUMMARY

Enthusiastic, goal-oriented IT professional with experience in PC network troubleshooting and administration. Resourceful team player skilled in providing excellent technical support to end users. Ambitious with a strong attention to detail and willingness to learn and grow within an IT organization.

CERTIFICATION CompTIA A+ Certified

Microsoft MCP Certified

Microsoft Certified Solutions Associate (MCSA): Windows Server 2012

Microsoft Specialist: Server Virtualization with Windows Server Hyper-V and System Center

(03/2016)

Pursuing Certifications (CCNA R&S, CCNA Security, VMware VCP6-DCV, CompTIA Linux+/LPIC-1 & Security+)

HANDS-ON

TRAINING

CompTIA Linux+/ LPIC-1 (In Progress)

Amazon AWS Solutions Architect & Amazon AWS Systems Ops

VMware vSphere: Install, Configure, Manage & Scale [V5.5/V6 & V6.5]

VMware Horizon View: Install, Configure, Manage [V6.0 & V7.0]

Citrix XenApp/XenDesktop 7.5/7.6/7.8

Microsoft Server: 2008, 2012 & 2016

Microsoft System Center Configuration Manager (SCCM 2012 R2)

Microsoft Exchange: 2013/2016/365

Microsoft Office 365

Azure: Implementing Microsoft Azure Infrastructure Solutions (Virtual Machines)

CCNA Routing & Switching 200-125

WatchGuard Firewall Solutions

Ubiquiti Network Solutions

CompTIA Security+ /SSCP

Veeam v8/9/9.5

Wireshark

EXPERIENCE The Trans Group LLC (CURRENT) West Babylon, NY Feb 2014 - Present Systems, Virtual Desktop (Hyper-V, VMware & Citrix), Security & Network Engineer

Networking (Routing & Switching): Implemented network plans using Planning Software’s such as eDraw, PowerPoint & VISO. Implemented Routes to Campuses. Created VLAN Plans as per Department needs. Implemented OSPF as per need. Implemented Core Router to help Manage Network infrastructure. Installed Switches & Patch Panels.

VMware vSphere: Planed & Implemented ESXi Server, vCenter, VM, Templets, Gold Images, OVA, OVF, Script Based VMs, Resource pools, vMotion, Storage vMotion, HA/FA Highly available, and Fault tolerant systems, Replicas, vApps, Distributed Resource Scheduler, Hosts, vSwitches, Storage Links & Security Policies

VMware Horizon View: Planed & Implemented Connation, Composer & Security Server, vApp Pools, Parent VMs, Parent Replicas, Deploy Link Clones, Clone Templets Backups, HA, FA, Thin Apps, VLAN Based Link Clone Deployment & Storage

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Windows Server 2012: Planed & Implemented Domain Controller as Physical and VM, Implemented Roles Such as AD, GPO, DHCP, DNS, DFS, IIS, Certificate, Hyper-V, WSUS, Scripts...Etc... etc.

Hyper V: Implemented Storage Plans for VHD & VHDx. Created Servers as needed & Implemented roles such as DFS, DHCP, IIS & WSUS. Deployed Script Based Images.

Windows SQL 2012/2014/Express: Planed & Implemented Data store for Client Provided Application. Created Table, Rows and Columns. Linked SQL to Confidential Application and Cloned Server. Created Back up of Critical SQL Serves and Data stores. Implemented SQL express for event logs for VMware vSphere & Horizon View

Exchange 2013/2016/365: Implemented Private email domain with MS engineer, Distributed Email Address from Exchange 2016, Administrated Users & Groups, Created Email Groups as per department

Microsoft Office 365: Administration and account creations and previsioning, e-mail accounts and public folder access through Microsoft Office 365, Analyze and resolve user email account in Microsoft Office 365 in a timely and accurate fashion

Microsoft Share Point: Utilized Single Sign On SharePoint for companies internal data, Provided Updates & Security to company sensitive files posted on Share Point

PRTG Monitoring: Created Server monitoring, metrics and alerts. Created Polices to monitor Network & usage using PRTG Network Monitor. Implanted locations of Network Routers, Switches & Servers, Implemented Plans for Network Outage on PRTG Network Monitor

Veeam: Backups on a regular basis and Backup Security Administration, create access to backups, Created Multi image backups to multiple storages

Shavlik, WSUS & SCCM: Facilitated system upgrades for computer hardware and software issues. Monitored and ensured all clients were operating with appropriate software release levels using Shavlik, WSUS & SCCM. Maintained/upgraded Machines, both locally and at remote campus locations with Shavlik, WSUS & SCCM

HP 3Par: Managed HP 3Par Storage, Monitored Storage usage via PRTG. Maintained Health of storage by preforming maintenance task Weekly, Monitor and maintain heath of NODE Controllers, Created LUNs and Storage Quota’s as needed

Dell VNX: Administrated Dell EMC VNX, Created LUN & Partitions as per Storage Plan. Monitored & Maintained Dell EMC VNX via Dell provided software

Dell EqualLogic: Administered Dell EqualLogic Storage solution, Created Storage Quotas, Divided Storage & Implemented Backup Plan for VM Backups

Qnap Storage Solutions: Administered QNAP NAS Storage Solution, Created Storage Plans, Quota’s, Implemented DFS like file systems for Departments to upload and download videos & Documents, Created a multi-link backup plan to have 4 backups of critical documents and software’s

WatchGuard Firewall Systems: Install, Create Rules, Implemented ACLs, Planed & Implemented VLAN, Routing & Security Polices, Monitored Client Traffic & Flow Control. Perform routine security checkups to ensure sensitive files/Lans/VLans remain confidential. Administered weekly firewall checkups and data backups

Untangle Firewall: Created Role based Rules, Implemented ACLs, Blocked sensitive sites & Ran Daily reports of any attacks, Web access polices based on Departments requirements (Block & Allow) & Web Traffic reports

Webroot: Deployed anti-virus software in managed domain environment. Monitored treats on clients. Monitored and Created Security rules to Whitelist Objects. Preformed Daily Monitoring of Devices. Quarantine Any infected Objects & Devices PAGE 3

Duo 2 Factor Authentication: Deployed 2 Factor Authentication Client as best security Practice on DCs, Clients & RDP Servers. Allowed access to user to sensitive server with monitored access and ID

HP: Experience with HP Blade Servers, Switches & HP Management Solutions. Installing & Managing server with ILO, Created Network Plan for implementation of DC server. Implemented Storage Plans. Implemented VLANs in HP switches with TAG & UNTAG Traffic.

3CX VoIP: Create, Manage & Secure Extensions. Manage DID Numbers on Voip.MS. Manage and Monitor VoIP SIP trunks

Grand Stream VoIP: Implement & Deploy Phone Solution to clients, Create and Assign Extensions to proper User & Departments. Troubleshoot Grand Stream Headset for any Call issue

Cisco Marki: Create & Implement iPhone Tracking Solution to Users, Deploy Applications on the GO to Clients. Approve and Track requested application in Cisco Marki to iPhones. Lock down lost iPhones and Erase any sensitive Data on Smartphone

Microsoft Azure: Plan, Create & Deploy solitons for SQL VM on Azure.

Amazon AWS: Plan Create & Deploy Web Server instance on Amazon. Deploy Slow Backup Solutions Using Glacier Storage for Archives. Implement S3 Solutions. Create & Manage Windows Instances on Amazon. Imported VMware VMs to Amazon. Experience with Amazon Cloud Front. Planed Amazon Direct Connect to Authenticate users via AD deployed on Amazon Instance. Define and deploy monitoring, metrics, and logging systems on AWS. Implement systems that are highly available, scalable, and self-healing on the AWS platform. Deploying, managing, and operating scalable, highly available, and fault tolerant systems on AWS. Migrating an existing on- premises application to AWS. Implementing and controlling the flow of data to and from AWS. Selecting the appropriate AWS service based on compute, data, or security requirements. Estimating AWS usage costs and identifying operational cost control mechanisms

Citrix: Provided systems administration and support, developed effectiveness and manageability of Citrix environment. Implemented XenDesktop & XenApp. Implemented Storage Plan for Link Clones (VMs). Deployed Link Clones as Per Department Needs. Deployed Printer Policies. Deployed Applications. Cleaned Any Temp Clones

Cisco: Installed and Configured Cisco Router & Switches. Created VLANs & Trucking. Configured OSI as needed. Created Serial to Serial Links between routers. Configured 2600, 3800, 7200 Series Routers and Cisco Catalyst 29XX, 35XX and 65XX Series Switches. Configured IOS, SSH, Telnet, VLAN, TRUNKING, BGP, OSPF, EIGRP, RIP, RIPV2, IGRP, NAT, PAT, Subnetting, Multicast, HSRP, Frame Relay, Ethernet, ACLs/E-ACLs, PPP and encapsulations on Serial

HTML: Created Internal Webpages, Knowledge of Head, Body & Statement. 1-800-Flowers.com (Weekends) Garden City, NY Sept 2016 - Present Network & Security Engineer

Networking (Routing & Switching): Provided installation rack/stack of servers and cisco routers switches, loaded Cisco IOS and preconfigured devices for implementation. Configured 25XX, 26XX, 38XX, Series Routers and Cisco Catalyst, 29XX & 35XX Series Switches. Configured IOS, SSH, Telnet, VLAN, TRUNKING, BGP, OSPF, EIGRP, RIP, RIPV2, IGRP, NAT, PAT, Subnetting, Multicast, HSRP, Frame Relay, Ethernet, ACLs/E-ACLs, PPP and encapsulations on Serial. Implemented and tested Firewalls using Kali Linux, Deploying CAM Table Overflow Attack before deploying Router, Switches & Firewall Hardware

Cisco ASA (Firewall): Support ASA Firewall, Cisco Router / Switches, Network Cabling. Troubleshoot ASA Firewall Cisco Routers / Switches from Layer 1 to Layer 3. Troubleshoot ASA Firewall for Failover, Primary / Secondary configuration. Troubleshoot and check configuration, modified if require to resolve issue. Open up ticket with Cisco if Hardware related issue Analyzed PAGE 4

system, identified all security threats and informed senior engineers. Administered authorized devices on network segment. Documented the existing and in development procedure, policies and systems. (Confidentiality, integrity, availability). Create, Edit & Modify ACL Rules in Cisco Security Manager. MAC Address Filtering & Permit. Routing Updates & Debug Traffic Based on ACL. Allow or Deny a Select Host to Access the Network. Allow Access to a Range of Contiguous IP Addresses. Monitor & Secure Telnet Traffic, FTP Traffic (TCP, Port 23). Apply Only Internal Networks to Initiate a TCP Session. Create Proper Tags for Protocols such as HTTP, Telnet, Mail, POP3, FTP & DNS

U.S. Globe Computers Floral Park, NY 2011 - 2013

Systems, VMware, Network & Helpdesk Engineer

VMware vSphere: Implemented VMware Infrastructure on Client Provided Host Servers. Deployed ESXi, Configured Management server, Storage & VMs. Implemented vSphere & vCenter, Created OVF, OVA Templates, Created Role Polices as per Jr Administrators.

Windows Server 2008/2012: Planed & Implemented Domain Controllers as Physical & Virtual. Implement Golden Images & Add PowerShell scripts to deploy install & remove Features. Implemented AD, OU & GPOs as company Policy

Network (Routing & Switching): Administrated network and implement VLANs and Routes on Network Devices

HELPDESK: Provided technical assistance and support for issues related to computer systems, hardware, and software. Performed troubleshooting for end users and ran diagnostic programs to resolve computer issues

F.J.C. Security JFK Airport Jamaica, Queens 2008 - 2010 Systems, VMware & Helpdesk Engineer

VMware vSphere: Implement VMware ESXi Server on HP Blade. Configured Storage & Deployed VMs. Created OVF, OVA Templates. vSwitches & Links as per instructed by network plan. Implement Horizon View. Deployed Link Clone desktops for Single point of Management. Created Role Polices as per Admin.

Windows Server 2008: Administered Windows Server, Created Users, OU & GPOs as Per Department Need

Networking (Routing & Switching): Implemented VLANs. Implemented Routes for VLANs Tag & Untagged Traffic. Diagnose and resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems

HELPDESK: Preformed Level 1 Helpdesk Duties (Password Change, Support Desktops & Troubleshoot network problems). Utilize and maintain the helpdesk tracking software. Diagnose and resolve technical hardware and software issue. Research questions using available information resources. Install computer peripherals for users and assist with any troubleshooting steps needed. Advise user on appropriate action. Assist with onboarding of new users EDUCATION PC Age Career Institute Jersey City, NJ May 2012 – Dec. 2013 Internetwork Engineering Certificate

Completed a comprehensive hands-on training program on installation, administration, and troubleshooting of Active Directory-based networks, including services such as DNS, WINS, DHCP. Earned 39 credits towards an Associate’s Degree in IT from Thomas Edison State College.

Perusing Bachelor’s Degree in Information Technology – Security

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