Engineer Technical Support

SHWETA MEHRA

***** ******** **. ***** **: +847-***-**** / 540-***-****

Ashburn, VA 20148 E Mail: **********@*****.***

Desirous to be a part of your esteemed organization, to gain exposure in premier corporate fields in Order to transform my knowledge into real applications fulfilling the requirements of myriad necessities Of the day to day market, thus sharing valuable assets to enhance the skills in the field Information Sharing System and provide better solutions to the clients and your enterprise with dedication and honesty

PROFESSIONAL SUMMARY:

Over 4 years of experience in Software Testing of Client/Server and Web based Applications.

Extensive Knowledge in Banking Domain

Well-versed with all stages of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).

Well versed with Various Testing Stages/Levels/Phases, Testing Types and Testing Techniques

Extensively used automated test tools QTP for Functional and Regression Testing.

Good Expertise in JAVA and Automation Infrastructure Development.

Expertise on Selenium and Cucumber.

Expertise in Jmeter .

Good Exposure on Requirements Analyzing / Streamlining / Management.

Responsible for conducting smoke, functional, UI, regression and ad-hock testing

Hands on experience in preparing Test cases, Automated Tests and Test Data and executing the same.

Good understanding of Bug Life Cycle & Bug Tracking Tool “Rational Clear Quest”

Worked closely with development and Technical Support teams to resolve quality issues.

Good interpersonal skills, commitment, result oriented, hard working with a quest and zeal to learn new technologies.

TECHNICAL SKILLS

Test Process Tools: HP Quick Test Professional (QTP 8.2), HP Quality Center, Selenium, Jmeter

Bug Tracking Tools: JIRA, Mercury Quality Centre, IBM Rational Clear Quest, Cucumber

Project Tool: Microsoft (Excel, PowerPoint, Access),

Operating Systems: Windows 2000/XP/Vista/7

Database: Oracle 9i, 10g, MS SQL Server

Scripting Language: Java

Markup Language: HTML, XML

Source Control:- Team Foundation Server (TFS)

ACADEMIC QUALIFICATION

Bachelor of Engineering (B.E) in Computer Science from Rajasthan University, India (2004 -2008).

PROJECTS

Organization : Fiserv

July 2009 – Oct 2012

Designation : Test Engineer

Project : Acumen

Domain : Credit Union

Testing Tool : Fiserv testing Automation Tool

Acumen delivers the technology that drives the service at many of today’s most innovative credit unions. With more than 25 years in the industry, our professional credit union technology and operations experts know your business. Our in-depth knowledge of credit union priorities and expertise with market and regulatory challenges are culminated within our advanced products and services. We enable our clients to enhance member service, improve operational productivity, diversify revenue sources, and respond to regulatory and market demands.

Responsibilities:

1.Primary Owner for ACH Module

2.Onsite – Offshore communication and gathering requirements and providing Effort Estimation

3.Preparation of Test Cases and Automation scripts against requirements

4.Test automation framework in XML with java info objects

5.Performing RCA on various problems being encountered

6.Progression Testing, Integration testing, GUI Testing & Regression Testing

7.Isolation & Reporting Bugs

8.Testing New Functionality End to End (Functional Tests, DB Tests, Automated Tests) following Agile Methodology

9.Training the Fresher’s batch.

Organization : Fiserv Sep 2008 – June 2009

Designation : Test Engineer

Project : Banklink (Corporate Cash Management)

Domain : Electronic Banking Services – Corporate Cash Management

Banklink is a Corporate Cash Management Application used by corporate to send their Transaction to their Financial Institution. It processes transactions such as Automated Clearing House, Wire Transfers, Cash Concentration and Disbursement, Remote Deposit, ACH Processing and ACH Payment Types (CCD, PPD, POS, POP, MTE, IAT Etc.) etc.

Responsibilities:

1.Worked as an automation tester in QTP 8.2 for creating an organization specific Automation framework

2.Performing RCA on various problems being encountered

3.Performing Impact Analysis of the changes being rolled over.

4.Validate and verify new architectural changes before rolling out into production, this includes release activities

5.Review of the test cases

6.Analyze and write detailed specifications and Test Requirements

7.Writing Test scripts and functions wherever necessary for various units of the business modules.

8.Effective coordination between development team and testing team.

Awards & Recognitions

Certified by Digital University CUES (Credit Union Executives Society) with 95%.

Awarded with “EFFORT RECOGNITION “award in Nov 2010 Fiserv Certified Professional in ‘Banking and Financial Services ’

Awarded Value in Performance Award for Q2 – 2009 at Fiserv

Awarded Shining Star for Q3-2009 at Fiserv

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