Active Directory Management
Resume:
Resume Kaushik Choudhury
KAUSHIK CHOUDHURY
IT Infrastructure Specialist
N92W17358 Appleton Ave, Apt 202, Menomonee Falls, WI –53051, Email: ************@*****.*** / Phone: 201-***-**** (M) Objective
My vision is to work in technology based industry and bring out successful implementations of projects with best practices, thereby adding value to the services by improving the operational efficiency and service quality with enhancing experience, skills, knowledge and work ethic . PROFESSIONAL SUMMARY
13 years 8 month of experience as a Project Lead / Sr. Infrastructure Specialist / Tech Lead, in design, administration, implementation, and support of WinTEL, Windows, Active Directory, Exchange, VMware technology, client/server hardware, software, peripherals, and networked systems, End User Computing and proven success in delivery on time.
o Almost 2 Years of experience as Team Lead in Cognizant Technology Solutions
(CTS) - Continuing
o Around 7 Plus Years of experience as Project Lead / Infrastructure Lead / Senior System Administrator in Tata Consultancy Services (TCS) o Around 2 Years of experience as System Administrator in HCL Technologies Ltd
o Around 6 Month Years of Experience as Database Administration in Veloz o Around 2 plus Years of Experience As Hardware Engineer / Customer Support Engineer in HCL Info Systems
o Dealt with Customers on their premises continuously since last 5 years
Active Directory Infrastructure 2003/2008/2012 design, plan, implementation, configuration and in depth administration knowledge including Group Policy Management.
Plan, Migration and consolidation experience of Active Directory 2003 to 2008 AD and Exchange using Quest Migration Manager.
Exchange Infrastructure 2003/2007/2010 Installation, Configuration & Administration of mailboxes, routing and storage groups, Connectors, Public folders.
Single handed migration experience Exchange 2003 to Exchange 2007 environment online of 3000 users.
Planned, implemented and successfully managed the new infrastructure setup for one of the facilities in Kolkata which includes 6000 users, 5700 pc, 12 team members along with all kind of infrastructure related activities in coordination with corporate network.
Planned, implemented and successfully managed the new infrastructure setup for one of the facilities in Kolkata which includes 1000 users, 1200 pc, 3 team members along with all kind of infrastructure related activities in coordination with corporate network
Managed Windows 2003 / 2008 Active directory Multi Domain Network, Define users, groups, Policies, Trusts, user access and permissions Resume Kaushik Choudhury
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Installed, configured and administered DNS servers, DHCP server
Installed, configured and administered WSUS server for enterprise patch management.
Installed, configured and administered ISA Proxy server 2004 / 2006 for Web filtering and access management.
Proficient with software packaging and distribution using SMS server
Administered the enterprise Blackberry & Office Communicator server
Implemented Brightmail & Postini for spam filtering solution.
Installed, configured and administered online Print & File server.
Configured Check Point Firewall/ VPN with Rule Base polices, NAT, VPN, Authentication, Smart Defence and Policy server with remote access VPN
Deployed and administer Symantec Antivirus Corporate edition, Norton Antivirus for Entire organization
Installed, configured and administered the corporate data backup policies for entire organization critical servers using Brightstor ArcServe11.1 and Tanberg automatic Arm backup device. Familiar with Commvault Solution as well
Creation, Management and Configuration of Virtual Machines, Clone and Templates.
Strong foundation and experience in VMWare ESX 5.0 and Virtualization Technology, vMotion, ESX Cluster etc
Managed system/support teams, made of 15 members in supporting a total of 5000 users
Analysis of project/business requirements and designing IT infrastructure for optimal performance
Extensive experience of monitoring and support tools
An effective communicator with demonstrated organizational abilities in diagnosing & resolving complex issues
Adept in installation / configuration, troubleshooting of networking components
Experience in management of LAN, integrating a range of hardware and software platforms
Deployment, maintenance and support of production environment.
Knowledge of SAN / NAS environment (NetApp)
Strong understanding of ITIL v3 / V11 for entire infrastructure process.
Strong in Linux administration User and Group Management, file permission and configuration, Sudo and Sudoers, Job Scheduling and Cron – Mount and Unmount of Devices and NFS volumes Software installation etc
Well versed with Information Security guidelines and implementation procedures.
Veronis File server management and SCOM 2012 Server Administration is another portfolio of my expertiseness.
MANAGERIAL SKILLS
Experienced in the management of an ONSHORE - OFFSHORE based team.
Ability to work closely with and develop relationships with clients.
Improving and developing the knowledge & skills of others.
Highly organized with a positive 'can do' attitude.
Knowledge of progress monitoring and reporting.
Ability to organise clerical work, administration of IT systems and resources.
Experience of using modern business methods in a practical way.
Knowledge of recruiting, selecting and appraising staff.
Able to handle communications and corporate affairs. Resume Kaushik Choudhury
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Building effective and efficient teams.
Excellent customer facing skills.
Disciplined, energetic and results orientated.
Having an analytical approach to problem solving.
Can create an environment where colleagues and staff can develop and excel.
High standards of numeracy and literacy.
Assertive and confident.
Self-starter, who can multi-task in a demanding environment TECHNICAL SKILLS
Operating Systems Windows 2003/2008/2012, ESX 5.0, Windows 10 / 7 / XP, Unix, Linux, Novel Netware
Messaging Platform Exchange 2003/2007/2010, Lotus Domino, Blackberry, Office Communicator
Patch Management WSUS 3.1, IBM TIVOLI
Methodology /
Framework
ITIL V3 /11, Active Directory 2003/2008/2012, Service Now Remote Management Cisco KVM Console Switch, DELL ILO / DRAC, VNC / RDP / Timbuktu, TeamViewer
Virtual Tools VMware, vSphere, Virtual Centre, Microsoft Hypervisor DBMS Oracle 9i
Monitoring Tools SMS, BMC Blade Logic, Nagios, SCOM2007/2012,Splunk Security Tools Symantec 12.1, ESM, MacAfee,Checkpoint R55/56/60, Design/CASE Tools MS Project, Excel
Miscellaneous IIS 6, Print Server, File Server, MRTG, Citrix,, Quest Migration Manager
File Server Veronis Dat Advantage
EDUCATION
Diploma in Electronics and Telecommunications in 2003 with 81.5%, INDIA - Considered as equivalent with US bachelor degree during educational evaluation PROFESSIONAL CERTIFICATION
MCSA in Windows 2003
MCTS in Exchange 2007
ITIL V3 & V11 Trained & Certified in Service Management PMP Initial 35 PDU Completed
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PROFESSIONAL EXPERIENCE
COGNIZANT TECHNOLGY SOLUTION 04/24/2015–Till Date
Senior Associate EMPLOYEE
Client - PATHEON PHARMACEUTICALS, South Carolina 01/02/2017–03/31/2017 Role - Business Integration Manager
Responsibilities
Responsible for Planning, Executing and Architecting the Active directory migration
Responsible for Planning and Executing the Exchange migration
Responsible for Planning, Executing and architecting the WinTel server infrastructure migration
Responsible for architecting the Group Policy infrastructure
Responsible for highlighting the best practices for security infrastructure
Managing, Coordinating, Planning and Execution of the infrastructural components.
Information Security Management.
Responsible for periodic status update to higher managemt. Tools Used Quest Migration Manager, Resource Update Manager Active Directory Management, Group Policy Editor, DNS, DHCP, ILO, DRAC, RDP, ADS, etc. Highlights:
Successfully transitioning & executing project deliverables with coordinating client, different technicians and vendors.
Received appreciation from Customer Global VP and Director as well as Cognizant Senior Manager and associate Director
Helped customer to successfully acquire the new AD & Exchange environment in lining with their existing environment within such short period of time (3 month). Client - KOHLS, Wisconsin 04/24/2015–12/27/2016
Role - Level 3 Architect - Windows
Responsibilities
Responsible for building WinTel server infrastructure.
Responsible for architecting the WinTel Management infrastructure
Responsible for architecting the Group Policy infrastructure
Responsible for implementing the PCI guided security infrastructure
Managing, Coordinating, Planning and Execution of the infrastructural components.
Information Security Management.
Responsible for Virtual Server Administration
Tools Used Active Directory Management, Group Policy Editor, SCOM 2007/ 2012, SPLUNK, Service Now, VMware, ILO, DRAC, ESX, RDP, DHCP, ADS, etc. Highlights:
Successfully transitioning & executing project deliverables with coordinating client, Resume Kaushik Choudhury
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different technicians and vendors.
Received Best Shining Stars Associate of the Quarter Award from Cognizant within joining of 6 month
Received Best Performer in own Domain award from Customer
Represented Customer in Outside Vendor Seminars
TATA CONSULTANY SERVICES LTD 02/01/2008–04/21/2015 INFRASTRUCTURE LEAD EMPLOYEE
Client - Southern California Edison, California January, 15 – 21st Apr,15 Role - Tech Lead – Data Centre Management
Responsibilities
Responsible for building WinTel server infrastructure.
Responsible for Transitioning Data Center Facilty Management infrastructure
Managing, Coordinating, Planning and Execution of the infrastructural components.
Information Security Management.
Tools Used BMC Blade logic, Enlyte, DCFM tools,VMware, ILO, DRAC, ESX, VMware, RDP, DHCP, ADS, Exchange etc.
Highlights:
Successfully transitioning & executing project deliverables with the team of 8 members with coordinating client, different technicians and vendors. Client - Hachette Book Group, New York August 2012 – December2014 Role - Team Lead - Infrastructure
Responsibilities
Responsible for building WinTel server infrastructure.
Led Change management initiative within IT
Managing, Coordinating, Planning and Execution of the infrastructural components.
Information Security Management.
Exchange Server 2007 / 2010 Administration,
Provide On-Call support for the corporate messaging environment.
Participate in weekend maintenance activities (such as mailbox moves, mailbox load balancing, build and deployment), as required.
Active Directory 2003 Administration as “Domain Admin”
Active Directory 2008 Administration as “Domain Admin”
Managing of Group policy objects (GPO), Create or remove Trust relationships
Add, remove and configure Active Directory sites, sitelinks and subnets
DNS,DHCP, Administration
VmWare Administration
WSUS management
Deployment of MS security hotfixes
Order To Cash Production system monitoring as 24*5 basis with four (4) member team.. Resume Kaushik Choudhury
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Building of VMware Virtual Center for ESX clusters on HP Blade/Chassis/Dell HW.
Pro-actively monitor ticketing system (Remedy) and resolve tickets within specified SLA
Administered of Windows/ESX servers.
Web Server Administration using IIS.
Troubleshoot production server’s issues.
Application/system monitoring through iLA monitoring tools, servers logs and VMware; analysis of Memory usage, CPU usage, Disk usage and Network usage etc. Tools Used BMC Blade logic, VMware, ILO, DRAC, ESX, VMware, RDP, DHCP, ADS, Exchange etc. Highlights:
Increased Customer Satisfaction Index
Process improvements in all infrastructural aspects
Successfully executing project deliverables with the team of 8 members with coordinating client, different technicians and vendors. Client - Ascend Learning, Kansas City, October 2011 – July 2012 Role - System Architect
Responsibilities:
Proposed AD & Exchange migration procedures across the organisation with the help of Quest Migration tool.
Information Security Management.
Exchange Server 2007 / 2010 Administration,
Active Directory 2003 Administration as “Enterprise Admin”
DNS,DHCP, Administration,,
VmWare Administration
WSUS management
Tools Used: MOM, VMware, Dell KVM, RDP, DHCP, ADS, etc. Highlights:
Increased Customer Satisfaction Index
Successfully executed offshore infrastructure setup for the team with coordinating with client, different technicians and vendors
Client - Eniro, Denmark, October 2011 – July 2012
Role - System Architect
Responsibilities:
Managing, Coordinating, Planning and Execution of the infrastructural components.
Participation in executive review with TCS management.
Review and Manage Offshore Deliveries.
Helping on preparing Capacity Plan for the newly build web application.
Remotely handling and delivering the entire Infrastructure Support of the customer with my three (3) team members.
Exchange Server 2007Administration,
DNS Administration,,
DHCP Administration,
AD 2003 Administration,
VmWare Administration
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WSUS management
Environment Tools Used:, Exchange, ADS, WSUS, VMWARE etc. Highlights:
Increased Customer Satisfaction Index
Successfully executed offshore infrastructure setup for the team with coordinating with client, different technicians and vendors.
Client - Hachette Filipacchi Media, New York January 2009 – September 2011 Role - Senior System Administrator
Responsibilities:
Working as an Enterprise Admin in AD.
Administration and configuration of Windows 2003 / 2008 Servers.
Configure and Maintain Active Directory, DNS,DHCP.
Installation and configuration of Active Directory domain controllers.
Configure and manage the AD DNS services
Management of Active Directory domain controller FSMO roles
Configure and manage the Directory Replication service
Managing File Replication service (FRS)
Authorization of DHCP servers
Active Directory Group Management
Schedule backup and supervise the technical team to restore the backup in-case of system failure.
Deploy and monitor latest patches and service packs on servers.
Administration of FTP Server.
Manage Online Print Servers
Ensure the servers & desktops are virus free. Update scan engine and version updates on weekly basis.
Managing, Coordinating, Planning and Execution of the project.
Remotely handling and delivering the entire Infrastructure Support of the customer with my nine (9) team members.
Service Desk Support for 3000 users.
Exchange Server 2007/2003 Administration,
NOVELL Administration,
The PKI Administrator interact with various engineering and corporate IT teams to maintain services and troubleshoot service issues.
Administer the PKI certificate lifecycle
Evaluate upgrades and new products in a lab environment for both the Enterprise and Product PKI infrastructure
Web Server Administration using IIS.
Network Administration,
Web Server Administration,
Linux Administration and
VmWare Administration
Establishing & monitoring the processes for Issue Management, Change Management and Quality Management.
Responsible for Data Centre Management.
Information Security Management.
Manage Vendors, Projects, People and Costs
Environment Tools Used: ADS, DHCP, DNS, RDP, IIS, FTP, etc. Resume Kaushik Choudhury
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Highlights:
Increased Customer Satisfaction Index
Appraised by CTO, SVP, VP and Senior Network Manager of Client several times for our work.
Migrated the Exchange architecture from 2003 to 2007 remotely with not a single failure.
Successfully facilitated the new setup of data centre in NJ, US with coordinating with client, different technicians and vendors.
Client - TCS Internal IS January2008 –December 2008 Role - System Administrator –Lead
Responsibilities:
Planned, implemented and successfully managed the new infrastructure / Data Center setup for one of the TCS facilities in Kolkata which includes 2000 users, 1700 pc, 12 team members along with all kind of infrastructure related activities in coordination with corporate network.
Delivering the entire Infrastructure Support to the end users with best service practice and quality defined SLA with managing my eleven (11) team members. Support scope includes
“Service Desk Support, Exchange Server 2003 Administration, DNS Administration, WSUS Administration, DHCP Administration, Active Directory Administration, VmWare Management, Antivirus Server Support, Audit compliance, L1 Network Support, Lotus Administration.”
Group policy management,File Server and Print Server Management
Solving the day to day user tickets.
Establishing & monitoring the processes for Issue Management, Change Management and Quality Management.
Responsible for Data Centre Management.
Requirement Gathering. Liaising/Interacting with team for the issues and concerns.
Administration and configuration of Windows 2000/2003 Servers.
Deploy and monitor latest patches and service packs on servers.
Implement project plan for Service Support and delivery.
Manage and coordinate Knowledge transfer sessions within the team regularly.
Installation, setup and Maintenance of active directory
Administration of FTP Server.
Environment Tools Used: ADS, DHCP, DNS, RDP, IIS, FTP, etc. Highlights:
Planned, implemented and successfully managed the new infrastructure setup for one of the TCS facilities in Kolkata which includes 3000 users, 3400 pc, 12 team members along with all kind of infrastructure related activities in coordination with corporate network. . HCL TECHNOLOGIES LTD 12/12/2005 – 12/28/2007
SYSTEM AND NETWORK ADMINISTRATOR EMPLOYEE
Responsibilities:
Active Directory 2003 Administration
Group policy management
Trust Relationship management in AD.
Production support of Active directory (AD), GPO, Domain users, Users and groups, permissions, shares and privilege
Exchange server 2003 administration
File Server Management
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Solving the day to day user tickets.
Proper documentation for the Audit Installing, implementing, maintaining & troubleshooting on DNS / WINS server.
Installing, implementing, maintaining & troubleshooting on DHCP server.
Installing, implementing, maintaining & troubleshooting on Antivirus Server ver 10.
Protect access to unauthorized sites using Surf control software, in ISA 2000 (Proxy) server.
Print Server maintenance.
All the project server maintenance.
Unix and a bit of Solaris Administration.
Maintaining Exchange server ver 5.5 & A bit of 2003.
Managing Enterprise Data Backup through Tan berg Device with the help of Brightsor Arc serve ver11.1 Software.
Provided Desktop Security by the help of different Group Policy applied in Domain.
Antivirus Client Rollout.
TIVOLI end point Client Rollout.
Maintaining network security using Checkpoint R55/R60 in Firewall
Successfully setup the VPN tunnels for the projects like Diarough, Coop, and BT etc.
NAT management & ACL management.
Responsible for Network management like basic switching, routing.
Responsible for Information Security Management.
Kolkata Data Centre Management
Environment Tools Used:
Windows Server 2003, Windows xp, Exchange Server 5.5 / 2003, Tivoli, Checkpoint R55/56/60,L2 Switching,Brightso Arc Serve 11.1,Symantec 10,ISA2000/2004, DNS, DHCP, Active Directory,RDP,IIS, FTP,IOS
Highlights: Planned, configured, implemented and successfully managed the new infrastructure setup for one of the HCLTECH facilities in Kolkata which includes 1000 users, 1200 pc, 3 team members along with all kind of infrastructure related activities in coordination with corporate network VELOZ GLOBAL SOLUTION 06/15/2005 – 12/11/2005
SYSTEM AND DATABASE ADMINISTRATOR EMPLOYEE
Responsibilities:
My responsibility includes monitoring the database both Logical and Physical and leading the team and testing Critical section. Providing technical advice was another part of my role.
Whenever any crisis is raised, Instant message is mailed / phoned to the respective officer in charge.
Tuned Oracle remotely for performance improvement and resolved network connectivity related problems.
Other than the above, system maintenance and fail over is taken care.
Give technical support remotely to the client when they need.
Active Directory management
Exchange Server 2003 Administration
File Server Management
Environment & Tools Used:
UNIX, Windows 2000/NT Server, ADS, DHCP, Oracle 9i etc. Highlights:
Tuned Oracle 9i DB remotely for performance improvement and resolved network connectivity related Resume Kaushik Choudhury
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problems.
HCL INFOSYSTEMS LTD 08/01/2003 – 06/14/2005
CUSTOMER SUPPORT ENGINEER EMPLOYEE
Responsibilities:
Responsible for Server and Desktop Installation and Administration.
Install and configure the SCO Unix, Windows 2000 Server Network OS, including overall administration, Support of Hardware setup and configuration, File system and logical volume planning and configuration, Performance monitoring, I/O tuning, User and printer management, Asynchronous and Serial communication configuration, System backup and restore, Daily security checks, Third party software installation and upgrades, scheduled system health checks, New system planning, Customer support, System related problem determination and resolution.
Active Directory Services, DHCP Server routing, fault tolerance, and optimization of server and network resources.
Hardware support to the customers like lots of BANKS (UBI, SBI, PNB, AB, BOI, UB), lot of financial co like GTFS, LIC etc., Include Assembling, Installation, Maintaining, & troubleshooting different range & brand of PC up to PIV.
Maintaining, Installation &Troubleshooting different types of Printers (Dot Matrix, LaserJet, Inkjet). MODEM, CD/R, MULTIMEDIA KITS.
Environment & Tools Used:
UNIX, Windows 2000 Server, ADS, DHCP, Oracle 8i, MRTG, Proxy Server etc. Highlights:
Installation and maintenance of servers, nodes, printers and network comprising of 20 servers & 300
+ nodes.
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