Windows Server Microsoft Office

Annujan Wigneswararajah

*** ****** ****** ******* ******* Cell: 416-***-**** *******.***************@*****.***

SYSTEMS ADMINISTRATOR

Proven Success in Server Administration, Virtualization, and Networking

Growing systems administrator with 4+ years of experience managing, servicing, and maintaining server infrastructures across multiple platforms (Linux, Windows). Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability and performance.

Adept in servicing and managing over 15+ physical servers and over 40+ virtual servers, as well as managing and maintaining multiple domain controller and sub-domains. Installing, configuring, and optimizing multiple server levels (Windows Server 2003, Windows Server 2008(+R2), Windows Server 2012(+R2), SCCM, Ubuntu, Redhat Enterprise Linux 7, Microsoft Exchange 2003/2008/2010, Lync 2010) virtual infrastructure (Hyper-V, VMware) and services and roles (LDAP, ADSI, ADFS, File Service, DFS(R), GPO, IIS 7.0, DNS, DHCP, WDS, WSUS) scripting (VBScript, BAT, PHP, PowerShell) as well as implementing and configuring office 365 (Hybrid and Staged migration) cloud computing (Amazon Web Service) networking, switches (Cisco, HP, Dlink) routers, and firewalls (Fortinet, Watch Guard, Gateway), AV protections (Sophos, MacAfee, Symantec End Point, Bitdefender), enterprise backup software (Veeam, Fastback), VMware technology (Horizon, ESXI, vCenter, Workstation), and helpdesk (Everything Helpdesk, Freshservice, Kbox, and Samanage)

Proven ability to create and deliver strong solutions, documentation and great customer support to organization that values in high level end client support (tier 3). Skilled problem identifier, analytical and troubleshooter and comfortable managing systems, projects and teams in a range of IT environments.

HIGHLIGHTS OF IT SKILLS

System Administration

Server Configuration

VMWare Technology

Systems Installation, Configuration & Upgrading of all Windows OS platform

Hardware, Software Support and Troubleshooter

Windows Azure

Linux and Open Sources

Network Service Support and Management

Scripting & PowerShell

Project Management

Security Products

Server Maintenance

Tier support level 3

Cloud Computing

Windows Deployment Service & WSUS

Training & Mentoring

Research and Creating Documentation

Disaster and Recovery Plan

PROFESSIONAL EXPERIENCE

GIGG EXPRESS INC. Mississauga, ON, November 2016 to Present

Systems Administrator (Contract)

Primary responsibility of this position was be to rebuild the current infrastructure. The current infrastructure needed to upgraded, and also to utilize the technology they already had, as well as resolve all user issues. Other than the day to day activates, which included assisting all users in the organization with their technical needs, managing new users, email, fleet upgrades and granting permissions; I had also rebuilt their new infrastructure with new servers, switches, reconfiguring current firewall, antivirus, backup server and software’s.

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PROFESSIONAL EXPERIENCE

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Key Contributions:

Responsible for administrating over 150 + Active Directory users, Office 365 & Skype for Business

Supported there 3rd party program called Transplus Fleet Manager; which allowed users to manage, trace, expense drivers report, track trucks and trailers, and document images

Managing and creating group policies (GPO) from software installation, to scripting for printers, to managing IE and Chrome rules and access, and rules for the computer itself

Created Folder Redirection as well as redirecting Outlook .ost/.pst files to network drives

Synchronizing Office 365 with Active Directory and editing all user profile information from LDAP

Manually creating proxy address for all users for office 365 synchronization to the cloud

Purchasing new Dell R530 servers, VMware Essential Plus, Windows Server, Bitdefender, Storage Craft, APC and Switches, through a specific vendor called Insight Canada

Installing and configuring Bitdefender on all client machines

Created Fail-Over Cluster with new purchased Dell R530 servers

Installing and configuring new VMWare ESXI 6.5 and vSphere

Transitioned Domain Controller (DC) server from Hyper-V to VMware smoothly using VMware’s free converter tool

Managed all the networks in 3 various sites in 2 different country

Created various servers; File Server (DFS(R)), Print Server, Windows Deploys Server (WDS) with WSUS

Also created a couple of windows 10 virtual machines to setup Verdian (Guardall) Security, Alarm, backup and images to display on to for removing physical machines from various locations

Working with shop manager and installing JPRO, a program used to connect machine to truck using USB LINK 2, to see active/inactive codes, clear faults, set regen mode and to diagnose truck/trailer issues

Installed new HP 2920 48G Managed Switches

Installing and managing Panasonic (PBX) phones and extensions using NS700 Web Maintenance Console

Introducing and implementing Lenovo Tiny 900 Desktops for the organization

Setting-up and configuring Storage Craft to backup virtual and physical SQL servers

Cleaning and switching all network switches, servers and cameras that are racked from a telecom rack to a 4 post rack

Rebuilding and configuring current Cisco ASA 5508-x Firewall after a major power failure and no valid backup config file for the firewall

Identifying major network issues and resolving them in a timely manner

Creating Documentations and Knowledge Base for all users to have quick guidance to their day-to-day technical needs.

BAYBRIDGE SENIOR HOUSING INC. Toronto, ON, January 2016 to October 2016

Systems Administrator (10-month contract)

Primary responsibility of this position will be to administer the company’s various system portals, including but not limited to cloud-based file management, training and Intranet vendors, Active Directory, Group Policy, Networking. Other day-to-day duties included: installing new hardware, software and operating systems at the local office and communities, support of existing hardware, software, servers and VOIP phones, effective bug and security patching, performance monitoring and tuning, troubleshooting network, switches and routers, and upgrade of older hardware and software.

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PROFESSIONAL EXPERIENCE

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Key Contributions:

Responsible for administrating over 1400+ Active Directory users, Microsoft Exchange & Skype for Business

Managing and troubleshooting over 1200+ computer objects

Assisting with centralized systems deployment and IT asset management

Responsible for Windows Server administration and upkeep (Exchange 2010)

Responsible for intermediate troubleshooting of the local office network router and firewall

Assists project lead or project manager for various system projects; provides guidance and direction to project team(s) and/or external vendors.

Defines, designs and analyzes performance of the enterprise servers including installation, maintenance and management of servers.

Performs problem-solving to identify and resolve computer system and LAN problems.

Performs consulting services to other departments or users relating to the application of various technologies to meet business objectives

Researches, and develops policy guidelines and/or procedures

Proficient in the installation, use, and support of MS Windows, Workstation, Office and cloud-based applications.

Support and maintenance of a Windows Server environment

Creating variety of automated scripts for deployments of Windows and policies for managed network drives, printers, installation of office via GPO

PowerShell for importing, exporting, extracting, users content and installing addition services and roles on server 2012

Install, configure and support a wide variety of client and server-based applications

Deploy and support enterprise backup and recovery strategies.

Administrating over 30+ virtual desktop infrastructure

Demonstrated experience of the practices and principles of project management sufficient to the successful completion of projects involving multiple participants.

Proven to separate problems into individual components, systematically eliminating possible causes until a resolution is discovered.

ILSC EDUCATION GROUP Toronto, ON, June 2012 to December 2015

Jr. System Administrator/IT System Support Analyst

Key Contributions:

Working with multiple operating systems such as; XP/Vista, Windows 7, Windows 8/8.1, Windows 10, MAC, Linux, Windows Server 2003/2008(+R2)/2012(+R2)

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PROFESSIONAL EXPERIENCE

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Strongly working with Active Directory, Group Policy Management, DHCP, DNS, WDS, IIS and many more services and roles

Troubleshooting Network Issues via, Routers, Modems, Switches (Mostly Cisco and HP), and Firewall (Fortinet)

Setting up and configuring Site-to-site VPN

Implementing and migrating Office 365 (staged and hybrid) and setting up federation service on Windows Azure platform

Installing and configuring and resolving technical issues with various Printer Manufactures; Xerox, Canon, Sharp, Konica Minolta, HP, Dell, Ricoh

Installing and configuring VMware ESXI 4.x, 5.x, 6 and Hyper-V Manager

Implementation of Anti-Virus; Sophos Deployment

Working with backup technology such as, Veeam and Fastback

Supporting end users technical request globally via, Canada, USA, New Delhi and Australia,

Assisting and implementing new Avaya phone systems into production and configuring VOIP

Creating batch and vbs scripts for setting up, Microsoft office, network printers, network drives

Setting up and assisting multiple handheld devices via mail on android, apple and blackberry

ADDITIONAL IT EXPERIENCE

Excelled before starting my IT career, by volunteering and supporting:

CDI College – Helped and assisted there IT staff setting up their network infrastructure. Solely supported the school by installing, configuring, and deploying images on their machine as well as hardware and software support and network troubleshooting. Setup multiple network shared drives and printer policies. Taught Microsoft Office Suite for 2 weeks for new class while studying and taught my class on the subjects of IT related courses with the support of creating multiple projects and documentations for them school and classmates.

EDUCATION & TRAINING

CDI College Toronto, ON

Network Systems Administration

A+, Network +, Security +, Window Server 2008/2012, Microsoft Office Suite, LINUX and CCNA

100 Merton Street Toronto Ontario Cell: 416-***-**** *******.***************@*****.***

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