Customer Service Information Technology

ASHLEY WREN

***** ********* ***** #**** ******, MD 20708

(C) 202-***-**** Email: ***********@*****.***

A Computer Science Graduate with an Associate’s in Information Technology has experience in communication, medical field, and customer service.

EDUCATION

ITT Technical Institute Hanover, MD

Associates in Information Technology-Computer Science, March 2015

PROFESSIONAL EXPERIENCE

Amos Medical Services

I.T. Associates/Office Manager 2013-Present

Performed general trouble shooting techniques consisting of power cycling

Networking configuring/software configuring

Trouble shoot printers, scanners, computers, and phones

Create/Manage Webpage

Medical Records 2010-Present

Scanned documents such as (lab results, memo, x-rays, radiology, etc) to assign to patients charts.

Copied Medical records for doctors, lawyers, patients, Maryland Social Services

Receptionist 2010-Present

Maintained Patient Log Book, answer phones and transfer calls if needed

Received and log in office mail

Claim cycle and collection strategies

Post payments

Insurance Verifications

ADDITIONAL SKILLS

Operating Systems: Windows XP Windows Vista Windows 7 Windows Server 2008

Software: Microsoft Office Internet Explorer

Hardware: Labtops Desktops Mobile Devices

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