Customer Service Representative

Christopher Buntin

Phoenix AZ ***** 480-***-**** *******.*********@*****.***

QUALIFICATIONS

Verbal communication

Teamwork

Initiative/self-motivation

Flexibility

Time management

Reliable

Good listener

Armed Security Guard Certification

Forklift Operator Certification

EXPERIENCE

Armed Security

Garda World - Phoenix, Arizona (09/2015 - 10/2016)

Answered alarms and investigated disturbances

Monitored alarm panes and video equipment to enhance safety and security

Operated base station, dispatching officers and logging all activity

Patrolled and protected property from theft and illegal entry

Patrolled assigned territory to protect persons or property

Retained custody of personal valuables

Customer Service Representative

Kelly Services - Phoenix, Arizona (04/2014 - 08/2015)

Answered telephone calls from potential customers

Delivered presentations that describe products and services

Explained products, services, and prices, and answered questions from customers

Maintained records of contacts, accounts, and orders

Obtained customer information and entered orders into computers

Recorded names, addresses, purchases, and reactions of contacted prospects

Cashier

KFC - Phoenix, Arizona (04/2013 - 03/2014)

Answered telephones to provide information and receive orders

Arranged for provision of services to customers and accepted returns

Computed charges for merchandise or services and received payments

Greeted customers and provided excellent customer service

EDUCATION

Diploma

Maryvale High School, Phoenix, Arizona (2004)

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