Project Management

M Chaava

** ******* ** ******** **** NJ-*****

Phone: 732-***-**** Email: *******@*****.***

Summary:

More than two year of experience in multiplatform Linux (RHEL, CentOS, Ubuntu). Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability and performance.

Well versed in networking, scripting, and systems integration.

Implemented and maintained internal DNS, DHCP, FTP and WINS network services.

Experience on Virtualization like installing, configuring VMware vSphere and vCenter Server.

Maintenance and Administration of virtual servers and clients of the Guest OS.

Expert in Creation and maintaining user accounts, security, disk space and process monitoring in Red Hat Linux.

Experience with Jira 6.x and 7.x environments, with ability to create Jira workflow, screen schemes, permissions schemes and notification schemes.

Extensive experience in Object Oriented Analysis and Design (OOAD) techniques with UML using Business Process Diagrams, Flow Charts, Context Diagrams, Use Cases, Use Case Diagrams, Sequence Diagrams and Activity Diagrams

Experience in installation and configuration of WebSphere, mail server, Apache and Tomcat.

Configuration of LVM (Logical Volume Manager) to manage volume groups, logical and physical partitions and importing new physical volumes.

Accustomed to working in all standard development environments (Waterfall, Agile, SCRUM)

Worked on monitoring tools Splunk and Zabbix

Technical Skills:

Operating Systems

Microsoft Windows, Linux (Red hat, CentOS, Ubuntu). Windows Server 2012.

Network Protocols

TCP/IP, UDP, HTTP, FTP, DNS, SNMP, SMTP, POP, IMAP, Active Directory.

Monitoring Tools

Splunk, Zabbix, Jira

Network Security

Firewalls, IPsec, Cisco routers & switches VPN and SSL.

Scripting Languages

HTML, XML, Shell Script- Bash, Python

Virtual Environment

Vsphere5x/6x.

Web Servers

Apache2x, Tomcat 6x/7x

Databases

Oracle 11g/12c, PostgreSQL, Microsoft SQL server 2012

Software Applications

MS Office 2000/XP (Word, Excel, Power Point, Access, Project), Lotus Notes, Adobe Photoshop

Automation Tools

Puppet

Data Storage

Storage Area Network (SAN), Network Attached Storage (NAS), Direct Attached Storage (DAS), RAID.

Monsanto

JIRA Administrator DENVER, CO February 2015 – March 2016

Responsibilities:

Worked on Red Hat Linux environment 5.x and 6.x installation, configuration and troubleshooting.

Creation and Maintenance of user accounts, passwords, profiles, home directories, group creation and management, setting file permissions, customizing shell environment setup for users.

Setting up network environments using TCP/IP, NIS, NFS, DNS, SNMP agents, DHCP and Proxy.

Monitoring CPU, memory, iSCSI disks, disk controllers, physical disk, HW and SW RAID, multipath, file systems, network using Zabbix.

Performing daily, weekly, monthly maintenance backups/restorative exercises (Backup Exec), reviewing server logs for potential issues, as well as by ensuring that security patches are routinely updated and functioning (Ensuring overall server configuration integrity).

Created new scripts for collecting CPU, system and OS data to be used by Splunk.

Migrated application systems to newer versions of Apache and Tomcat. Installed and managed more than 10 Apache and Tomcat instances.

Drove a 25% decrease in Web site downtime by migrating server sites and online stores to Linux server.

Installation, setup, configuration, customization and upgrade and managed plug-ins for Jira.

Implemented, configured, and customized JIRA issue tracking software with Agile plugin across all company functions and acted as JIRA administrator

Create comprehensive JIRA workflows including project workflows, screen schemes, permission schemes, notification schemes etc.

Ability to integrate JIRA projects with Confluence Pages and created Confluence pages.

Provide accurate security to the systems and ensure that no individual is able to access the systems without prior permissions

Administered physical and virtual Linux servers with Puppet.

Franklin Covey

Business Analyst Utah August 2014 – January 2015

Accountable for assisting with business case, planning and monitoring, eliciting requirements, requirements organization, analysis and management. Liable for driving the design, reviewing test cases, developing technical solutions to business problems, creating mapping documents, managing a project’s scope, creating and designing conceptual prototype and mock-ups, and processing change requests. Design business requirements documents, requirement management plan, functional Specification document, user stories and project vision document.

Responsibilities:

Requirement Gathering: Strong experience in creating a well-defined quarterly roadmap for Order Entry Management teams within Utah State University.

Interface with stakeholders, product owners and subject matter experts (SME) in a periodical process to gather business requirements documents. Interface with Incident management and triage groups to prepare auxiliary technical requirements. Follow agile methodology to systematically convert requirement documents to user stories and track them in RALLY/JIRA.

Design and Analysis: Establish weekly JAD/white boarding sessions with architects across functional teams to create a design consensus.

Experience in converting white board designs to UML documents to track with functional requirements. Defined API specs, service and DB models and consumer guide as part of design phase.

Development: Participate in the framework discussions for the overall platform. Review Junit for each implementation class that are implemented as part of my requirements.

Release Management: Create Manifests – build versions, property files. Gather all stake holders for Go/NO Go calls. Review smoke test results after build deployment.

Production Triage: Used Grafana-created dashboards, graphs projecting live production flows. Create CMs to resolve system/environment issues.

AVAYA

Systems Support India May 2013 – June 2014

Responsible for maintaining and installing computer networks based around Microsoft Server Technologies. Working as part of a team and operating in a fast paced, changing and challenging 24x7 environment.

Responsibilities:

Built Windows Server 2008 and 2012 R2 virtual machines for development and production environments.

Installing Redhat Linux using kick start and applying security policies for hardening the server based on the company's policies.

Active directory installation and administration. Orderly startup and shutdown of servers. User and account management. Patch, firmware, OS upgrades. Resolving server issues. Verify logs and monitor services.

Managed server on VMware Vsphere and vCenter.

Installed Linux OS, and configured required network on VMs.

Cloning of Linux Virtual Machines, templates using VMware 4/5 and migrating servers between ESX hosts.

Implement and maintain ESX host clusters and security.

Configuring multipath using SAN and creating physical volumes, volume groups, logical volumes.

Installing and configuring Apache and supporting them on Linux production servers.

Troubleshooting Linux network, security related issues, capturing packets using tools such as IPtables, firewall, TCP wrappers, NMAP.

Supported network related tasks, and equipments such as routers switches, and firewall

Provided systems administration support for Linux systems including server and workstation upgrades, backup and disaster recovery monitoring, user account setup and security administration.

Created and optimized Linux shell scripts using Python and Bash shells to automate network administration tasks and application deployments.

Developed new scripts for gathering network and storage inventory data and make Splunk ingest data.

Provided ongoing support and configuration for JIRA projects, workflows, screens, fields, permissions, and other administrative tasks.

Created/Managed Users and Groups in Jira.

Responsible to check the splunk logs for web server so as to avoid server time down during production.

Identifying bad searches, dashboards and communication with the team to make it a better search.

Troubleshooting log feeds, extraction and feed times.

Academic Projects:

Project: RFID Security Threats and Concerns December’ 2015 – March’ 2016

Technologies used: RFID

Project Description: As a part of Capstone project, documented a research study on RFID security threats and concerns. The topic main concern is to resolve security issues in IT on inventive area of RFID and to make decision-makers aware of the dangers and to motivate them to analyze information technology systems in companies and organizations proactively to protect the systems in a sustainable manner. Wrote a report on steps the organization must undergo while using the RFID technology.

Responsibilities: Collected specifications for the system and created algorithms. Involved in developing, documenting the project. Helping the end users understand the working of the system and preventive steps taken by the organization while using RFID.

Project: An E-Commerce project on Content Management System (CMS) July’ 2015-October’ 2015

Role: Admin

Programming languages used: python, HTML, XML

Tools used: Apache 2.2, SMTP, DNS, VPC, FTP, MySQL, JIRA

Description: This project is to develop and administrating the website. The key role is taking the orders in online, collaborating with various restaurants, deliver food. We Developed documentation, website Designed and administered the website. This project is done for a wonderful cause. The CMS contributes to provide food for the needy.

Responsibilities

Worked actively in the analysis, definition, design, implementation, management, and deployment of full software development life cycle of project.

Possessed specifications for the system and designed flowcharts and algorithms for developing code.

Maintained the user accounts using JIRA

Installed JIRA Behavior plugin, which simply defines how field behaves with the issue in the project.

Evaluated existing JIRA Implementation and recommended best practices on its future configuration based on Meetings with and feedback from team members.

Built an IT portfolio for a Food service application using the Content management system

Provided network interface using VPC, FTP, SMTP, DHCP and DNS.

Administered website and Apache Server 2.2 for the Local Development used PayPal Sandbox for payment system, Python on the backend and MySQL for Database Management.

Involved in monitoring of the website using Zabbix.

Created Documentation of SOW, Project charter, Risk Management, Procurement management, MS project schedule on (Time, Cost and Budget).

Developed the front end User Interface using HTML5, JavaScript.

Project: Website Monitoring and Analytics February’ 2015 - May’ 2015

Technologies used: Splunk, Zabbix, PostgreSQL

Project Description: The idea behind this is to monitor and administrate the website daily. Troubleshooting the issues that were occurred while maintaining the website.

Responsibilities:

Monitored the student login application using monitoring tools like SPLUNK and ZABBIX.

Developed code in python to check the health of the application for every 10 minutes

Resolved errors like 404 and 503 occurred with the website or if the port is not open it sends an email to the specific users.

The application logs are injected into SPLUNK and analyzed. Also worked on PostgreSQL whether the port is open to run the application specific functions and write the information of the users who are currently logged

Worked with issues of user login, bug fixes on the website.

Monitored CPU usage, memory usage and I/O statistics of the website.

Academic Qualifications:

Colorado Technical University, Aurora, CO GPA: 3.70/4.0

Masters in Information Technology

Relevant Courses: Enterprise Systems Architecture (CS663), Network security (CS653), Networking and Telecommunications (IT640), Enterprise data Management (IT621), Computer Systems Security Foundations (CS651), Adaptive Control Systems, Project Management Process in Organizations (PM600), Modern Operating systems (CS630)

Jawaharlal Nehru Technological University GPA: 3.33/4.0

Bachelors in Electronics and Communication Engineering

Relevant Courses: Microprocessor and Microcontroller, VLSI Design, Wireless Sensor Network, Digital IC applications, Control System, Real Time Operating Systems, Embedded Systems, Network Analysis, Satellite Communications.

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