Customer Service Sales Representative

Claudia Chavez

**** ******* *** ****** **. ***** E-mail: **************@*****.*** Phone: 303-***-**** Highlight of Qualifications

Professional Summary:

• Ability to organize, manage, and direct in high-stress, fast-paced environment

• Exceptional customer service in a variety of challenging environments Knowledge & Business Skills:

• Organization

• Fast learner

• Creative problem solving

• Ability to multitask and manage multiple commitments

• Great team player

Relevant Experience

TerumoBCT

01/2008-02/2013

Assembler

• Ensures the quality of the parts used in the assembly procedure are within the proper guide lines according to the MOP (Manufacturing Operating Procedure)

• Works within the strict structures of a clean room i.e., boots, smocks, hoods and washing hands before entering the clean room

• Able to work e ciently and accurately performing daily duties by following all procedures in the MOP and checking MEDS (Material Equipment Documentations)

• Certi ed in pack out, oater, buddy trainer and CSP (Continuous Sampling Plan) Thai Chili

6/2003–2/2008

Waitress

• Senior waitress in charge of training newer employees

• Maintain excellent customer service

• Organize, manage and maintain dining room

• Responsible for quality control on food and compliance with Health Department regulations Cutco

11/2001–1/2002

Sales Representative

• Always met the monthly sale quota

• Ensured excellent feedback from customers

• In charge of organizing/meeting my own

Education

Associate of Applied Science in Graphic Arts & Multimedia Programs

2002–2004

Westwood College of Technology

Denver, Colorado

02/2013-06/2015

Print Specialist

• Operates and maintains assigned printing equipment, services and bindery equipment

• Produces printed material according to detailed printing speci cations, adhering to departmental MOP to ensure quality standards are met

• Performs all quality control operations necessary to meet and comply with company and department regulatory requirements

• Assists with nal quality assurance checks on printed jobs to ensure customer requirements are met

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