Legal Consultant

Amanda Gambles

**** ******* ****, ******** ****, TX 77459

832-***-****, **********@***.***

EDUCATION

University of Houston-Downtown, College of Humanities and Social Sciences Bachelors of Science, Political Science, December 2014 Elected as Public Relations Coordinator for the Pre-Law Association PROJECTS

Helped Develop Disaster Plans for State of Texas Public Service Commissions Organized community outreach programs for Non- Profits Organizations Developed an On the Job Training Program for Health and Human Service Commissions Assisted in developing a Job Retention Plan for the Health and Human Service Commissions SKILLS PROFILE

Employee of the Year for the Texas Health and Human Service Commissions

Proficient in MS Office(Word, Excel, PowerPoint, Access, Publisher, SharePoint and Outlook) Adobe software, as well as Xerox Work Centre, SAP, KRONOS, CAPPS

Proficient in SPSS and PSPP

Lexis-Nexis

Westlaw

Website Building

EXPERIENCE

AG Consultants (2011-Present)

Self-Employment (Consultant)

Attend Court hearings

Prepare Legal Documents (motions, appeals, petitions, decree's etc.)

Prepare Documents needed for litigation

Produce a variety of written documents and materials utilizing various software

Draft documents for discovery, pleadings, petitions and appeals

Draft legal documents for Pro Se clients

Texas Health and Human Service Commissions (2013-Present) Program Supervisor

Draft, Edit, and review job posting, interviews, screened application and conducted interviews

Complete staffing documents to terminate and place staff on disciplinary action

Verify payroll accounts prepared by the accounts department and ensuring applicable benefits and deductions have been charged to the salaries

Review TANF, Medicaid and SNAP cases for fraud and refer to OIG

Attend legal hearings on the agencies behalf for fraudulent TANF, Medicaid or SNAP cases

Prepare documents for legal hearings

Develop plans and implement them for employee retention

Evaluate staff for merit raises and promotions

Train staff on FMLA policy, review FMLA forms and track FMLA leave

Calculate the percentage of travel, accommodations and food allowances for each employee as per travel policy

Review and respond to administrative and civil right complaints

Advise employee's on labor laws, hour and wages act, and equal employment opportunity act as applicable

Attend hearings for Unemployment Benefits appeals

Interpret policies, procedures and regulations to ensure federal guidelines were met

Complete staffing documents to terminate and place staff on disciplinary action

Attend staffing's with legal, HR an civil rights to ensure appropriate execution of disciplinary actions

Complete payroll and attendance tracking as well as evaluated staff for merit raises and promotions

Evaluate staff for merit raises and promotions

Draft and complete complex reports

Liaison for community partners and other community based organizations

Research, implement, and share innovative and new techniques of doing strategic planning that result in buy-in from stakeholders

Develop staff through conferences, coaching, mentoring, training and performance evaluations

Supervised 20 Case worker staff that complete, SNAP, TANF and Medicaid cases

Supervised 10 administrative staff that performed clerical functions to support the region Texas Health and Human Service Commissions (2009-2013) Assistant Supervisor

Reviewed cases for quality assurance to ensure federal regulations were followed

Developed staff through coaching, counseling and performance evaluations

Communicated on an intermediate level to provide an exchange with government agencies

Draft, Edit, and review job posting, interviews, screened application and conducted interviews

Provided technical support as the IT liaison

Conducted New Hire orientation

Train staff on FMLA policy and review FMLA forms

Track FMLA leave

Calculate the percentage of travel, accommodations and food allowances for each employee as per their designation

Conducted New Hire orientation

Prepared job posting, interviews, screened application and conducted interviews

Advised staff on promotions

Subject Matter Expert on SNAP, TANF and Medicaid policy

Supervised 15 Case worker staff that complete, SNAP, TANF and Medicaid cases

Supervised 5 administrative staff that performed clerical functions to support the region Life Tabernacle (2011-2015)

Assistant

Built and maintained non-profit website

Editor of the newsletter

Assist with creating layout and design of newsletters, brochures and pamphlets

Outreach to organizations for grants and sponsorship

Overseer department budget

Texas Health and Human Service Commissions (2009-2013) Caseworker

Interviewed clients or authorized representative to accurately determine eligibility for TANF, Food Stamps and Medicaid Programs

Processed changes to client cases, determined over-payment and adjusted benefits

Communicated on an intermediate level with others (internally and externally) to provide an exchange to verify information

Prepared and completed whistle-blower complaints, legislative complaints, appeals and HIPPA violations Coventry Healthcare (2007-2008)

Employer Group Claims Assistant

Reviewed and adjusted client’s accounts

Entered client’s data into the computer

Verified client and patient information

Received and made calls regarding patient’s accounts

Managed office inventory

Organized patient files

Assisted supervisors and managers with special projects

Created presentations for training sessions and meetings to implements new procedures and departments functions

Used MS word to create letters, web pages, memorandums for department heads and employees

Took meeting minutes for supervisors

Trained staff on new policies and procedures as well as created detailed synopsis of staff performance

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