Edward Savinon
*** ******** *** # **** ******, Texas 75063
PH: 214-***-**** E-mail: *******@*****.***
SUMMARY
A+ Certified Technician with more than 15 years of experience in:
-PC assembly and support in a Windows environment.
-Data Base Management, Data Entry, and MS Office.
Highly motivated and self-directed, with excellent communication, supervisory, and problem- solving skills. Able to work well with vendor and user communities across all levels of management to determine and deliver reliable network solutions within given time and budget constraints.
SKILLS
Active Directory, Windows 98/ME/XP/7/8/10, LAN/WAN, TCP/IP, wireless.
Dell, IBM, HP hardware.
Aircraft system/ jet engine computerized balance machines set up, maintenance and troubleshooting.
Install, Add, Remove and Change tasks.
Remote and onsite Desktop Support.
Team Lead and VIP support experience.
EMPLOYMENT:
Edirect Location 04/16/2001 - Current
Title/ Desktop/Network Technician
Create images using SysPrep for company and customer computers.
Assemble Desktop PC's, Functional check of laptop computers.
Troubleshoot PC's on warranty, replace parts and perform full operational check on each unit.
Reimage hard drives, Configure BIOS, Update Drivers and software for all company employees.
Network support in the TCP/IP LAN/WAN and wireless environment.
Active Directory Administration.
Help Desk tasks.
Mueller & Associates Location 01/03/97 - ending month 2008
Title/ IT Specialist
Custom build PC's on a part-time basis to customers Specifications.
Provide tech-support over the phone and On-site with a main goal of full customer satisfaction.
GE Engine Services Location 05/15/93 - 08/15/2000
Power Plant Mechanic for JT-8D Engine.
Program, setup, maintain and operate Jet engine computerized balance machines.
Developed and implemented training program for programming and Operating computer balance and measuring equipment.
Managed 5 employees.
Overhaul, inspect and assemble jet Engine modules.
International Aviation Location 01/03/93 - 05/01/93
Airframe & Power plant Instructor.
Instructed class of 30 students on basic responsibilities Of Aircraft maintenance practices in the class room and Shop floor environments.
Developed and implemented new Course curriculum for basic engine operation.
United States Air Force Location 10/08/81 - 04/15/91
Dedicated Crew Chief.
Implemented new DOS based technical manual account system, Installed and trained all sub-accounts on the use of the System, provided tech-support over the phone and on-site.
Responsible for troubleshooting Aircraft systems.
Shift supervisor of 20 mechanics.