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Technical Support Network Engineer

Location:
Las Vegas, NV
Posted:
March 05, 2017

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Resume:

NUWAN HEMANTHA LIYANA ARACHCHIGE

**** ******* **** **** *** 2104 Las Vegas Nevada 89145 Mobile: 702-***-**** Email: acy4w9@r.postjobfree.com

Experienced IT and Network Engineering professional committed to maintaining cutting edge technical skills and up-to-date industry knowledge seeking a challenging, responsible and growing opportunity in the field of IT and Network Engineering.

TECHNICAL SKILLS & COMPETENCIES

ISP NGN MPLS infrastructure, Layer2 and Metro switch Network

Cisco IOS, CACTI, TACACS+,NAGIOS

Cisco Routers (870,1840,2900, ASR1000,7200VXR),Switches(2900,3500,4500,6500),ASA 5500,Barracuda Server (Spam filter & Load Balancer)

Operating Systems Linux(Cent OS, Red Hat), Windows(XP,7,8,10,2003,2008)

PC/Server/Laptop Hardware & Software(OS,MS Office, Other Software) Installation, Troubleshooting & Maintenance

IP/MPLS, L3VPN, L2VPN, BGP, ISIS, LDP, OSPF, RIP, CDP

LAN/WAN technologies(Ethernet,Dot1q, Frame Relay, PPP, HDLC, HSRP)

Fiber optic end termination, operating of Fiber Test equipment(OTDR, Microscope,Fault Locator)

Network monitoring tools(Solar Winds, PRTG)

HISTORY OF EMPLOYMENT

Network Engineer/Superintendent (Communication) Ceylon Electricity Board, Sri Lanka Sept. 2012 - April 2016

Implementation and maintenance of the Fiber Optics and VPN Network connect to the SCADA-Electricity distribution Automation System Network

Implementation,Configuration & maintenance of Cisco,Ruggedcom,Pro-link,Tp-Link Routers and Cisco,Ruggedcom Switches belong to the Communication Network.

Supervising of the installation of the UPS, Inverters, Surge Arrestors and regulator circuits for the Communication Network

Management of Wi-Fi AP, Elastix Linux SIP Server, Soft Phones, PC Hardware/Software belong to the 24/7/365 Call Center

Coordinating of Technical Staff for the Single mode & Multi Mode Fiber Optic works (installations, splicing, cable joints, tests and end terminations)

Manipulation of Fiber testing tools and equipment (OTDR, Microscope,Fault Locator)

Inventory management, preparation of work estimates and monthly progress reports

Systems/Network Engineer Globe Internet Ltd, Malawi, Southern Africa April 2010 - May 2012

Installation, Configuration & troubleshooting of Linux & Windows Servers (Proxy, Firewall, Web, DNS, Mail)

Configuration & administration of the Cisco devices (Router, Switch and ASA), Barracuda Email Security Gateway & Load Balancer

Installation, Configuration and Maintenance of the Access Network (Skypilot, Redline wimax, Redline and Azuretek, Prolink for Wi-Fi AP, Wireless bridge and point to point links)

Designing and implementation of Wide Area Network (WAN) solutions with layer 2 and layer 3 levels using appropriate technology in service provider environment

Providing technical support and solution design for the corporate customers (including Government Sector, Banks) while identifying and fulfilling their exact technical requirements

Technical support team management for the installation works and to rectify technical issues

Technical Officer-TAC Dialog Broadband Networks (Pvt) Ltd, Sri Lanka June 2007 - March 2010

Commissioning, troubleshooting and modification of IP based services for the corporate customers such as data, internet and voice. (Including MPLS troubleshooting) and email, proxy, VPN services

Cisco Routers, Switches, ASA, Cisco IP phones and Allied Telesyn voice boxes with SIP server - new service configuration, troubleshooting and modification, QOS implementations

Access systems service configuration and troubleshooting - Wi-Fi, Wimax (Alvarion BreezMax) and other leading wireless technologies such as Alvarion-Walkair3k, Wipll-Airspan, Ceragon E-bridge, HDMR, Cambridge, and LEDR microwave Radios

PROFESSIONAL CERTIFICATION & MEMBERSHIP

Cisco Certified Network Associate (CCNA-Routing and Switching)

Professional Member of the British Computer Society (MBCS)

ACADEMIC QUALIFICATIONS

Bachelor of Information Technology (BIT) Degree at University of Colombo School of Computing, Sri Lanka

Higher National Diploma in Engineering (HNDE) in the field of Electronics & Telecommunication Engineering at Advanced Technological Institute Colombo15, Sri Lanka



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