Project Management Manager
Resume:
Husam (Sam) Otoniel Rochez
P.O. Box ***,
Grand Cayman,
Cayman Islands
***********@*****.***
Nationality: Caymanian
Date of Birth: October 11, 1978
Telephone Number: 345-***-**** Marital status: Married
Personal Profile
I have always been interested in computer systems. I have the ability to quickly grasp and understand software and manipulate it. I would like to share my knowledge in computers and anything else that I know, with a team of professional individuals. I enjoy working within a team atmosphere. I am a hardworking and motivated individual who is dedicated to any project that I undertake.
Computer skills
Windows ME Windows XP
Symantec Norton Antivirus 8.0 Office 2003 and 2007
Windows NT Windows 2000 Professional
Windows 7 Windows 8.1 &Windows 10
Exchange 2000, 2003 and 2010 MS Word
Window 2000, 2008and 2012 Server MS Excel
Visio MS Publisher
Windows 98 MS Front Page
MS Outlook MS PowerPoint
OS and Software installation Windows 2003 Server
Cisco Networking SQL Server 2005&2012
Lotus Notes VMware 5.0 &5.5
AS400 Concentre
Veritas Backup 9.0 ISM Security Software
Infrascale Backup Appliance MacAfee EMM & Exchange Appliances
Energy Management System DVR Security Systems
BES (Blackberry Enterprise Server) Blackberry Desktop Support
Symantec Backup Exec 12.5 SIMS School Software
Acronis True Image SmoothWall firewall
Alloy Navigator Helpdesk 5.3 Windows Vista
Opera PMS Micros EMC /Wireless Handhelds
GuestTek Global Suite Watch Guard Firebox
Altiris Server Protobase
Concierge Assistance GuestWare
Windows Vista Business Windows 7 Enterprise
HP Procurve Networking Office 2010
Office 2013 Office 2016 & Office 365
Mitel PBX Hyper-V
Credentials
Certification in Harvard Time Management
Certification in Project Management
Certification in Interviewing
Diploma in Optimizing & Maintaining Windows 7
Diploma in Configuring Network
Diploma in Installing, upgrading & Migrating Windows 7
Diploma in Managing Access in Server 2008
Diploma in Configuring File Services Server 2008
Diploma in Managing Applications in Server 2008
Diploma Monitoring & Maintaining Server 2008
Breakthrough Leadership Manager Training & Coach
Diploma in Emotional Intelligence
Diploma in Influencing by Marriott
Diploma in Valuing Our World of Differences
Breakthrough Leadership Level 4
Executive Presentation Skills
Work Experience
Water Authority Cayman (2014 – To Present)
Application Network Support specialist
Assisting with any problems my colleagues may have experienced with their PC.
Repaired broken PC’s and customized them for our specific use.
Project Management.
Ensure Backups are done daily
Create Online access
Install and test field laptops, IPads, Surface and meter readers handhelds
Manage SQL Database
Manage Microsoft Dynamics Software
Manage Cogsdale Database
Manage MacAfee Antivirus Software / Exchange Appliances
Grand Cayman Marriott Beach Resort (2010 – 2014)
Manager of Property Systems
Assisting with any problems my colleagues may have experienced with their PC.
Repaired broken PC’s and customized them for our specific use.
Project Management.
IS Policy, SOP and LSOP
Ensure Backups are done daily
Lead on PCI Compliance for the Property
Capex Meeting
Acted as a consultant to the GM when purchasing new Computer equipment
Project Management for the Property systems and HSIA (High Speed Internet Access) Upgrades.
BLT Level 4 and BLT Coach for the Hotel
Graduated from BLT Academy
Saint Ignatius Catholic School (2008- 2010)
Manage the Schools Helpdesk System
Assisting with any problems my colleagues may have experienced with their PC.
Repaired broken PC’s and customized them for our specific use.
Project Management.
IS Policy
Ensure Backups are done daily
Atlantic Airlines (Caribbean Ltd.) (2007-2007)
Assistant Manager.
Commercial Manager looking out for the growth of the company on the Island.
Managing All Computer Systems in the Cayman Islands and in Central American.
Dispatching and Planning flights
Royal Bank of Canada, George Town, Grand Cayman (2000 – 2007)
Managed the Bank I.T. department and Merchant Services
Assisting with any problems my colleagues may have experienced with their PC.
Driving to different branches solving computer problems.
I also repaired broken PC’s and customized them for our specific use.
Doing the nightly process includes processing of all transactions for the day before, this is necessary for the bank to function properly the next day.
I also assisted with the ATM and their malfunctions.
Project Management.
IS Policy
Manage As400 Database on a Daily Basis
Computer Services, George Town, Grand Cayman (1998-1999)
I also fixed computers that came in, ranging from adding memory to installing programs.
I also worked at the help desk for a period of time, where I had to go around to other departments to fix any problems they had with their computers.
Education
Tampa Technical Institute, Florida (1995–1997)
I received my Associate of Science degree in Electronic and Computer Engineering in 1997.
Softech (August 2003).
MCP, MCSA and MCSE on Windows 2000 – 2003 and Windows XP
Certification in Interviewing and Harvard Time Management
Religion: I am a Pastor of full Gospel Church that is called El Shadai
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