Customer Service School Graduate

JP Pretta

Medel Road Purok Paghidaet Brgy. Tangub

Bacolod City, Negros Occidental, Philippines 6100

Contact Number: +639*********

Email Address: acy4k3@r.postjobfree.com

PERSONAL BACKGROUND:

Date of Birth: March 29, 1986

Place of Birth: San Enrique, Negros Occidental

Sex: Male

Civil Status: Single

Height: 5-ft. and 8-inches

Weight: 145-lbs.

Religion: Roman Catholic

Father’s Name: Johnny Pretta

Mother’s Name: Delia Pretta

Their Address: Medel Road Purok Paghidaet Brgy. Tangub, Bacolod City, Negros

Occidental Philippines 6100

WORK EXPERIENCES:

Service Crew

Period: December 2015 – November 2016

SADIC Restaurant

Address: Lacson St., Bacolod City Negros Occidental, Philippines 6100

Job description:

•Take orders and serve food and beverages.

•Offer additional servings, such as dessert, or more beverages.

•Assist Cook/Chef at the kitchen whenever it’s needed.

•Comply to grooming standards of the restaurant, such as; cleaning tables, making sure tables and chairs are tucked in after customers has left for the next customers, wash dishes and mopping floors before the restaurant open and after it closes.

•Making sure customers are satisfied with the food and services.

•Asking customers if there is something else they need before leaving their table.

Crew

Period: September 2014- December 2015

Hernzcafe Internet shop

Address: Purok Sawmill Rd Brgy.Bata, Bacolod City Negros Occidental Philippines 6100

Job description:

•Provide assistance to customers, printing and issuing time tickets.

•Provide troubleshooting procedure with technical issues.

ADDITIONAL WORK EXPERIENCES:

Crew

Period: July 2008 – September 2014

JigzCafe Internet Shop

Address:Sofia Gonzaga St. Fortune Towne, Bacolod City, Negros Occidental, Philippines 6100

Job description:

•Provide assistance to customers, printing and issuing time tickets.

•Provide troubleshooting procedure with technical issues.

Service Crew

Period: June 2005- June 2008

SADIC Restaurant

Address: Lacson St., Bacolod City Negros Occidental, Philippines 6100

Job description:

•Take orders and serve food and beverages.

•Offer additional servings, such as dessert, or more beverages.

•Assist Cook/Chef at the kitchen whenever it’s needed.

•Comply to grooming standards of the restaurant, such as; cleaning tables, making sure tables and chairs are tucked in after customers has left for the next customers, wash dishes and mopping floors before the restaurant open and after it closes.

•Making sure customers are satisfied with the food and services.

•Asking customers if there is something else they need before leaving their table.

EDUCATIONAL BACKGROUND:

High School Graduate - 2005

Tangub Christian Academy

Grade School Graduate - 1999

Education Training Center School III

KNOWLEDGE AND SKILLS:

•Computer Literate

•Good in English Communication

•Good Customer Service

•Some cooking and mix drink

•Hardworking

•Versatile

•Always willing to learn

•Good in multitasking

•Good attitude towards work, including policies and schedule changes.

•Ability to follow oral and written instructions.

REFERENCES:

•Julstien Lim

Supervisor - Teleperformance Bacolod

Contact number: +639*********

•Kim Dumdum

Supervisor - Teleperformance Bacolod

Contact number: +639*********

•Carlo Ben Pretta

Owner - Sadic Restaurant

Contact number: +639*********

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