Supplier Quality Engineer
Resume:
William Purvis
Macomb MI *****
586-***-**** home, 313-***-**** cell
*******.*.******@*****.***
I energize, focus and align manufacturing organizations, resulting in sustainable acceleration of processes, reduction in waste, and growth of profits.
My approach to long-term success is achieved through customer satisfaction. My goal is to have all members of the organization participate in improving processes, products, services and the culture in which they work. I believe that the customer determines the level of quality. I have found that no matter what an organization does to foster quality improvement-training employees, integrating quality into the design process, upgrading computers or software, or buying new measuring tools the customer determines whether the efforts were worthwhile.
I also believe strongly in the use of Advanced Product Quality Planning (APQP) as a tool used in meeting part readiness deadlines.
ACHIEVEMENTS
Program Management
•Managed the complete Hummer 2 Accessory Product Launch for Quality and On Time Delivery.
•Managed the complete SSR Truck Accessory Product Launch for Quality and On Time Delivery.
•Managed the Service Parts and Accessory Third Party Warehouses/Distributors and Packagers.
•Managed and Supervised 6 direct reports at Chrysler’s McGraw Glass Plant in inspection functions.
•Quality Manager for the incoming stock at the Jeep Service Parts Depot.
CHANGE AGENT:
Mentor GM Suppliers to create a learning and lean organization with continual improvement policies in the forefront, assisting them in acquiring and keeping a “Green” rating on the GM new business bid list.
•Analyze supplier capabilities. Develop and maintain supplier quality metrics.
•Perform supplier Quality Systems audits and provide support for Supplier Quality Systems
• improvements.
LEADERSHIP:
•Coach for Suppliers to assist them in acquiring TS16949 Certification.
•Lead 4 PQI Teams, 2 Dry Car Teams and 2 Wind Noise elimination teams, at Chrysler.
•Senior SQE on GM’s Hummer 2 interior and exterior accessory part launch.
•Senior SQE on GM’s SSR Truck accessory parts launch to include but not limited to wind deflectors, rear lamp protectors, mirrors, running boards, night lights and roof racks with carriers.
•Worked with several Plastic Injection Molding Manufacturers to produce prototype parts.
SKILLS AND QUALIFICATIONS:
•Worked with the Paint Shop Management Team and the Team from PPG to meet the new environmental regulations and standards. Reducing energy use, water consumption, and waste during production.
•Worked with stampers to produce high quality service parts.
•Assisted a supplier process team to design a nesting station for parts that were to be cut out with a Robotic Knife.
•Led a Diverse, Cross Departmental Team in implementing Dry Car Initiatives that included BIW preparations to make the assemblies ready for sealing with both hand and pump able sealers.
•Worked with the Part Supplier’s Product Design and Product Engineers to develop welding process and specifications to aid in achieving success in the welding operation.
•Worked with CNC operator to extract true inside dimensions of connecting pockets.
•Made lasting corrections in the “Tear Down” Process at Mexican GM Supplier Plant for Remanufacturing of Alternators and Starters.
Professional Experience
Field Engineering Representative
April 15, 2013 - Present
Pittsburg Glass Works, part of PPG. Metro - Detroit
Field Representative, Business Management and Engineering
•Visit Car and Truck Assembly Plants and Speciality Manufacturing sites. Dispense of and report all glass issues.
•Attend GM, Ford and Chrysler Warranty Meetings and return any defective glass to the manufacturing plant for Root Cause Analysis.
•Attend Product Quality Meetings at the Assembly Plants
•Review all non-conformances. Report all issues to Regional Management in a Daily and Monthly Report.
•Instruct Operators on the line in the proper installation techniques.
Reliability Quality Engineer
April 16, 2012 to April 15, 2013
General Motors Orion Assembly Plant
•Responsible for Reporting all non-conformances to Plant QualityManagement
•Work with Management and Operators to correct the Problems on the Line.
•Assist Repair Technicians with fixing all BSR’s and other issues
•Call in Suppliers as needed.
•Start Part Sort to keep the line running.
•Do Part and Process Studies.
Undergrad Instructor for Business an Technology
October 2001 - Present
Siena Heights University
Classes Taught:
•Total Quality Management
•Operations Management
•Managing for Quality and Performance Excellence
•Basic Math
•Social Diversity
•International Supervision
Contract Supplier Quality Engineer
September 2001 – October 2008
General Motors Service Parts Operations
•Worked with Lab personnel to approve parts for color match, following up for any failures.
•Developed and put in place standards and methods for inspecting and testing. Report corrective actions to all Quality and Engineering Teams.
•Supplier Quality APQP Consultant/Engineer for Accessory Projects to include but not limited to Injection Molding, Thermal Forming and Blow Molding.
•Maintain and resolve in a timely fashion all open product quality issues with all members of the product launch team.
•Address all engineering concerns and requirements with suppliers for PPAP.
•Inspect warranty return and enter all corrective actions into the warranty corrective action system.
•PPAP approved all Interior and Exterior Plastic Parts across all car and truck lines.
•
•Able to communicate with all levels of Management.
• Perform workshops at supplier’s manufacturing facilities, implementing necessary changes to assure being cost effective through continuous improvement. Coach Supplier personnel in use of Total Quality Management Principals.
•Manage 3rd Party Distribution efforts for Launch of Accessory Parts.
•Supervise 2 field Tool Engineers.
•Worked with suppliers to expedite manufacturing tools from a divestiture supplier to the new manufacturer.
• Determined Root Cause of Customer Complaints and Warranty Issues.
September 1995 – April 2001
Chrysler, Auburn Hills, MI
MiniVan Quality Platform
•Supply the Vice Present of Manufacturing with the monthly Report Cards for the Manufacturing and Assembly Plants.
•Mini Van Platform and Large/Small Car Assembly Operations Dry Car Specialist
•Responsible for proper paint application and any defects found during many in-process inspections.
•Report monthly, Quality Matrix results to Vice President of Manufacturing.
•Work with Plant Management to develop Manufacturing and Quality Organization goal’s for current model year.
•Develop, coach and motivate manufacturing work groups to achieve required Production and Quality Process Improvements.
•Provide business leadership with strong commitment to department and plant goals on a day-to-day basis.
•Demonstrate ability to create and lead strategic initiatives while developing and coaching others.
•Results of my Quality Improvement Teams: a 41% decrease in Warranty Related Cost and First Time Through Capability.
September 1988 – September 1995
Parts and Service Division – Mopar Service Parts Operations, Chrysler
Quality Supervisor
•Quality Supervisor for the Jeep Service Parts Distribution Center in Milwaukee, Wisconsin.
•Work with suppliers initiating Six Sigma efforts.
•Manage all the shipments non-packaged service parts.
•Supervise random audits of the supplier base to ensure compliance to Manufacturing Processes, Guidelines and Quality Directives.
•Developed new Non - Conformance Ticket System.
July1984 – September 1988
Manufacturing Division – Chrysler McGraw Glass Plant
Quality Engineer
•Responsible for the quality manufacturing of automotive glass with strong expertise in windshield.
•Perform Quality functions.
•Responsible for SPC and Product Development.
EDUCATION
Master’s Degree - Business Management and Supervision, Central Michigan University - 1990
Bachelor of Arts - General Studies, Siena Heights University - 1980
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