Customer Service Administrative Assistant

Siming Li

Winnipeg, Manitoba R*Y*S* 431-***-**** ***********@*****.***

Recent graduate with a degree in Environmental Studies in Nature Management and international experience. Fast learner who adapts well to new environments and ready to learn. Great communicator, reliable, and technically inclined.

Areas of Expertise

Map Compilation & Design

Project Management

Focused Research

Data Analysis

Customer Service

Data Evaluation

Microsoft Office

Adobe Product Suite

Video Editing

Education

Bachelor of Environmental Studies in Nature Resources Management University of Manitoba, Winnipeg, Manitoba, 2016

Coursework: Environmental Management Systems, Project Management, Ecosystem Management, Environmental Law, Environmental Economics, Thematic Cartography, Nature Resources, GIS

Awards & Distinctions

Dean’s List Honors, 2014

Languages

English – Proficient; Mandarin – Proficient; Cantonese - Proficient

Experience Highlights

ENVIRONMENTAL PROTECTION AGENCY, City of Jiangmen, China, Summer 2015

Clerk, Pollutant Control Office

Provided critical research, administrative, and organizational support to assist in the reduction of pollutants in the region. Collected data and performed daily air quality evaluations. Implemented calendar and schedule management for six staffers.

Key Accomplishments:

For a five-city region totaling approximately 9500km2 (6,000 mi2), redesigned maps of significant drinking water sources.

Using strategic research and data analyzation tools, successfully located and identified key drinking water sources along with primary and secondary protection areas.

TANY INDUSTRY DEVELOPMENT COMPANY, LTD., China, Summer 2013

Administrative Assistant

Exercised efficient, effective, and focused customer service to customers and management. Served as gatekeeper and manager for incoming calls, directing visitors to the appropriate representative in the organization. Implemented high-level support for sales, confidential correspondence for managers, and data.

Key Accomplishments:

Analyzed data sets after pre-sales of $6,000,000 for managers.

Coordinated details for the new construction of condo pre-sales that totaled a dollar amount of $16,000,000.

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