Customer Service Office

+968********, JYOTHISH JOSE

*****************@*****.*** Office & System Administrator

PERSONAL SUMMARY

A team player with a commitment to customer service, who possesses a long record of working in various administration roles, coupled with good pc ability to communicate confidently at all level. I am highly Organised approach, plenty of initiative and genuine desire to contribute to ongoing success of your office. My reputation for delivering high quality, Personal service to both junior and senior works colleagues. Apart from being immediately available, I have strong background in general Administration along with experience of working within a customer focused Company like yours.

CAREER HISTORY

BUFFELO WINGS AND RINGS Oman, Muscat [ 2015 to present]

EXICUTIVE OFFICE ADMINISTRATOR AND SYSTEM SUPPORTER

DUTIES (office admin)

* following standardized company procedure relating to all aspects of office performance

* Answering incoming call in a professional manner

* Maintaining suitable and sufficient office stationary levels.

* Establish stationary requirements for the office

* Resourcing candidates and appropriately advertising for and recruiting staff

* processing of all the payroll on a weekly basis

* Managing pay roll and other tasks relating to staff wages

* updating database with confidential and relevant information

* Arranging interviews and confirming interviews by email

* Co-ordinating and communicating activates for the office including all employee event

Duties (System admin)

* Maintain trouble shoot and administer the use of LAN’s, WAN’s mainframe network, computer workstation

* Connection to the internet and peripherals equipment’s

* Evaluate and install computer hardware, networking software, operating system software and software applications.

* Operate master console to monitor the performance of computer systems and networks and to Co-ordinate access and use of computer networks providing problems solving services to network users.

* Install, maintaining, troubleshoot and upgrade Web server hardware and software

* Implement network traffic and security monitoring software and optimize Server

WALES COLLEGE OF ENGINNERING AND TECH, Kannur, Kerala

HEAD OF SYSTEM ADMIN [2013 Aug. – 2015 sep]

Supported the Director and Senior leadership of the business by providing administration support for their roles. This includes completing staff rates, as well as working the managements teams on ad hoc task as required as a system supporter maintaining the network and their connectives and troubleshoot the all network errors

PERSONAL SKILLS

Service orientated Responsiveness

Leadership skills Professional judgement

Problem solving Super organized

Decision making Energetic

Self-control Excellent communication

Tactful and articulate Problem solving

Well organized Influencing skills

KEY COMPETENCIES AND SKILLS

Professional

Analysing problem by collecting data, establish facts and drawing valid conclusions

Aptitude in financial management, financial reports and analysis

Ability to spot issues and opportunities before others

Strong Work Ethic; self-starter; result oriented

Always challenging the status quo

Active team member with self-drive and motivation

Possessing Knowledge of all relevant software & office management IT system

Personal

Active with the Highest ethical standers and always treating others fairly and with respect

A creative and innovative thinker

Having a practical approach to problem solving

Willing to be accountable, liable and answerable for action and decisions.

A hand on manager able to lead by example.

ACADEMIC QUALIFICATIONS

National Institute of Information Technology, GNIIT (Software engineering) 2013 - 2015

University of Dr.C.V. Ramen Bachelor of computer application 2010 – 2013

Higher secondary School K.S.S. Ser.Sec. School 2008 – 2010

High School Kunjimangalam G.H.S 2007 - 2008

CAREER STATEMENTS

“I feel that my greatest Strength are firstly my willingness to take responsibility all the administrative duties within an office, secondly my skill ae working efficiently as part of the team part of the team and forming solid personal bond with other staff member and thirdly any Desir to work with existing management “

DECLORATION

I Hereby declare that the above particular Given me are true to the best of my knowledge

Jyothish Jose

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