Sales Customer Service
Resume:
MARIA JOSEFA RIAN PARONGAN
Al Mansoura, Doha Qatar
acy4co@r.postjobfree.com
Energetic, result oriented person driven to accomplish a goal and can work in a fast-paced environment. Have an education in Accounting and Business with knowledge in Microsoft office (MS word, Excel, research and e-mailing). Acquired skills in data entry, bookkeeping, documentation and administration.
DESIRED POSITION
SALES ASSISTANT
WORK EXPERIENCE
Sep 2016 – Dec 2016 Customer Service Representative / Call Center Agent
AMERICAN AIRLINES – ALORICA (Makati City, Philippines)
Courteously answer phone calls and offer service to the customers
Properly assist clients in their need of travel booking, reservation payment, seat availability, price availability and flight check-in online
Consistently comply to the daily and monthly adherence of the company in order to gain a revenue
Identify and assess customers’ needs to achieve satisfaction
Sep 2006 – May 2016 Visual Inspector
CHUNGHWA PICTURE TUBES CO., LTD. (Taiwan R.O.C)
Check variety of Tft-Lcd panels with the use of different machines by model sizes
Provide both quantitative and qualitative product following the standard operation of the company
Feb 2006 – Aug 2006 Cashier / Sales Clerk
SOUTH SUPERMARKET (Laguna, Philippines)
Greet customers entering the establishment
Utilize the cash register on a daily basis for cash and credit transactions, receiving payments by cash, check or credit cards
Safe keep of cash and provide daily report of cash inflow to reconcile with total sales
Answer customers’ questions and resolve on customers’ complaints
Apr 2003 – Jan 2006 Accounting Clerk
MITSUBISHI MOTOR SALES (Isabela, Philippines)
Process accounts payable and accounts receivables as needed
Accepts cash or check payments on purchase of vehicular unit and vehicular parts and service
Prepare and coordinate with deposit activities and bill of payments
Record business transactions to the general ledger
Jun 1996 – Apr 1998 Sales Assistant
PRODUCERS AGRI-TRADING (Isabela, Philippines)
Greeting the customers’ who enter the store and answer their queries
Assist the customer for the purchase of goods and services
Received and store the delivery of stock
Maintain a clean and tidy store putting the stock in good display
Deal with customers’ complaints and refunds
EDUCATION
1998 – 2003 UNIVERSITY OF LA SALETTE (Isabela, Philippines)
Bachelor of Science in Business Administration
Major in ACCOUNTING
PERSONAL PROFILE
Birthdate: July 30, 1980 Nationality: Filipino
Marital Status: Single Visa Status: Business Visa
Languages: English
Basic Chinese-mandarin
I hereby declare that all of the above information is true and correct.
Maria Josefa Rian Parongan
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