Customer Service Sales

JENNIFER T. CARINO

APT # * Camia Street, Vitalez Compound, Sucat,

Paranaque City, Philippines, 1700

Mobile No. 091********

Email Add:********@*****.***

CAREER OBJECTIVE

To work in an organization that empowers people; apply my knowledge and experiences from my previous employment for self improvement.

EMPLOYMENT HISTORY

SPi GLOBAL (Sept 24, 2007 - Febuary 2017)

Sales Chat Agent

Respond to inbound chat inquiries and effectively consult customers or prospective customers about the product.

Ability to quickly turn an inquiry into a sale during a chat session.

Sales Representative (Dish Network)

Provide complete and appropriate solutions for every customer to achieve sales goal and maximize customer satisfaction.

Follow all company procedures and policies faithfully.

Sales Warming Agent

Front liners

Screening all calls. Making sure that the call will be routed to the right department.

Customer Service Representative (Circuit City)

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and order status.

EDUCATIONAL ATTAINMENT:

Tertiary Level : Emilio Aguinaldo College

B.S Nursing (undergraduate)

Secondary Level : Great Christian Academy

Primary Level : Villamor Air Base Elementary

PERSONAL REFERENCES:

Will be available upon request

Contact this candidate