Customer Service High School
Resume:
Cheyenne Ganshorn
Niles, Michigan, 49120
****************@*****.***
Work Experience
Pilkington- Niles, MI
Contractor
August 2016- Present
● Knowledge of industrial arrangement management and order of things
● Skilled in moving finished product and equipment both physically and through the use of equipment designed for that purpose
● Great ability to use the machine, assist machine personnel and assemblers to enhance speed in production.
● Thorough understanding of sorting, packing, crating materials and products
● Maintained the production unit by appropriate cleaning and sanitizing
● Ability to follow the instructions and execute them appropriately
● Understand the health and safety regulations and work accordingly
● Able to work in shifts and weekends
Mutual Bank- South Bend, IN
Associate Teller
October 2015- July 2016
● Provide excellent customer service by phone or in person.
● Balance currency, coin, and checks in cash drawers daily.
● Process daily transactions using computers, calculators, or adding machines.
● Resolve problems or discrepancies concerning customers' accounts.
● Issuing products accordingly such as wire transfers, money orders and cashier's checks.
● Perform proficiently and effectively
● Recognize and promote additional products and services to help customers live a better life. Applebee’s- South Bend, IN
Server/Bartender
May 2015- May 2016
● Correctly prepare and deliver orders
● Complete tasks within allotted time frames
● Handle working in a fast paced environment
● Mix, pour and serve drinks for bar clientele as well as restaurant wait staff
● Serve meal options and answer customer questions about restaurant menus Taco Bell-Niles, IN
Assistant General Manager
September 2011 - May 2015
● Interview and hire staff, and oversee staff training.
● Prepare and process requisitions and purchase orders for supplies and equipment.
● Oversee activities directly related to making products or providing services.
● Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
● Manage staff, preparing work schedules and assigning specific duties.
● Effectively resolve customer complaints
Education
Buchanan High School- Buchanan, MI
High School Diploma, Jun 2013
Lake Michigan College- Niles, MI
Business Administration
Still Attending
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