OBJECTIVE

My goal is to ignite my professional career with a technologically minded company, specifically ADP, to pursue my interests of Information Technology, Cyber Security, and Wireless Communication.

RESEARCH EXPERIENCE

Student Ambassador, MAC-CAE, Jaipur, Rajasthan, India

(May 30, 2014 - July 26, 2014)

oI went to Jaipur, India through the study abroad program funded by MAC-CAE where I learned Hindi and researched Bio-Fuels. I lead my group in the research and presentation of our findings on Bio-Fuels effect on America and India’s economic structure to the 2014 Mid-Atlantic Consortium at Morgan State University.

WORK EXPERIENCE

Warehouse Associate, Macy’s Logistics, Martinsburg, WV

(November 18, 2016 - Current)

oMy current duties at Macy’s biggest distribution center on the East Coast involve: troubleshooting printers and other electrical equipment at my work station, refilling and teaching others how to troubleshoot printers and electrical equipment at their workstations, working as a cohesive unit on an assembly line, learning different jobs and tasks as needed by my supervisors. I also have experience working consistently at 60-70 hours per week on the 3rd shift.

Broadcasting Engineer in Training, WCRH 90.5 “The Compass”, Williamsport, MD

(September 2016 - Current)

oMy duties at WCRH currently involve assisting the chief engineer with the assembly and dismantling of equipment, the maintenance and upkeep of electronic and broadcasting equipment, the repair and installation of electronic and broadcasting equipment, and the analysis and consequent repair of software based issues.

Resident Advisor, Office of Housing & Residence Life, Norfolk State University, Norfolk, VA

(January 2015 - May 2016)

oAs a RA, my goal was to disperse educational information regarding life issues and health concerns to the student populace through interactive and exciting building wide programs that encouraged safety and self-sufficiency.

OIT Student Worker, Office of Information Technology, Norfolk State University, Norfolk, VA

(October 3, 2012 - April 30, 2013)

oDuring my time at OIT, I learned the techniques required to deploy, maintain, configure, repair, install, and troubleshoot computers, printers, projectors, and auditorium style sound systems. This was done through a help desk and ticketed system that I worked as well.

Sales Associate, Shoe Carnival Inc., Virginia Beach, VA

(May 2010 - December 2012)

oWhile working at Shoe Carnival Inc. I received the “Employee of the Month” Award three times because of my communicative abilities, attention to detail, and desire to meet the needs of the customer through the selling of footwear.

Inshopper, Jimmy Johns Inc., Chesapeake, VA

(March 2012 - August 2012)

oI honed my customer service skills at Jimmy Johns Inc. through the fast paced interactions that came with face to face customers as well as orders over the phone lines which I was required to operate in addition to my normal duties of cleaning, stocking, and food preparation.

EDUCATION & LICENSES

Graduated Cum Laude with a B.S. Degree in Electronic Technology from Norfolk State University, 2016

Received the Federal Communications Commission (FCC) - Marine Radio Operators Permit (MP) April, 2016

Received the Cybrary - Privileged Password Security (Micro Certification) February, 2017

SKILLS & ACCOMPLISHMENTS

For my senior project I learned how to program an Arduino board despite only possessing one year of C++ programming. This allowed me to design and merge all of the code for my team’s Arduino Home Security System aka “A Touch of Security”.

I was Secretary of the Treasury and one of the founders of Norfolk State University’s first intramural soccer club “REAL NSU Soccer Club”. I lead the groups fundraising efforts to purchase uniforms and equipment, effectively raising $840 in two weeks.

In High School, I was voted Defensive Team Captain on my Varsity Soccer team by my peers because of my outstanding leadership abilities on and off the field.

OTHER SKILLS

Experience troubleshooting windows based platforms [8+ years] (Windows 7 and Windows Enterprise), minor experience using Debian based Linux system [1+ years] (specifically Kali Linux).

Experience troubleshooting software based issues such as email, mobile [4+ years] (android and iOS) issues, viruses, malware, and computer optimization to combat machine sluggishness.

Experience troubleshooting hardware for desktops, laptops, iOS cell phones, android cell phones, and video game systems.

Experience explaining technical concepts and steps to individuals who are not technically inclined.

I am currently studying for the Federal Communications Commission (FCC) – General Radio Operators License (PG) and I plan on receiving every Federal Communications Commission (FCC) License that is available including Elements 1, 3, 6, 7, 8, and 9 in the future.

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