Benefits Administration
Resume:
Brenda Megliola
P.O. Box **** Coppell, TX *****
**************@*****.***
A Benefits Professional with over 20 years experience in the administration, analysis, and processing of various benefit plans. Possessing excellent verbal and written communication skills, being detail oriented, and with a willingness to work hard, I have the expertise to handle whatever needs to be done.
Health Plans
Dental & Vision Plans
Life Insurance Plans
401(k) Plans
Pension/Retirement Plans
Wellness Programs
STD and LTD
Leave Management
FMLA
ADA
Excel, Word, Power Point
COBRA
Front Page, Oracle, UltiPro, ExponentHR
Worker’s Compensation
EMPLOYMENT EXPERIENCE
Telvista, Inc. – August 1, 2014 to present – Benefits Manager
Handled open enrollment processes for four separate enrollments in one year. Held benefit meetings, worked with vendors on file feeds, coordinated enrollment materials, designed benefit booklets and enrollment forms, and insured all elections were set-up correctly for payroll deductions.
Manage benefits department and supervise benefits team members
Reconcile billing, request payments, and keep bills current.
Designed FMLA leave of absence processes for in house administration. Managed all FMLA and personal leaves, wrote communication pieces and interacted with all levels of employees.
Manage the 401(k) account contributions, fund the contributions, update payroll with loans and deferrals, prepare for testing and 5500 preparation
Assist employees with benefit questions, benefit deduction issues, life insurance claims, and benefit enrollments.
Work directly with insurance carriers and third party administrators regarding plan administration and contract fulfillment.
Affirmative Insurance Holdings, Inc., January 2013 to February 2014 – Benefits Administrator
Provided administrative support and reporting for health, dental, vision, wellness, life, and FSA benefits.
Processed, administered, approved, and tracked all leave of absence requests, including FMLA, Personal Leave, ADA accommodations, Non-FMLA Medical Leave, and worker’s compensation. Coordinated STD and LTD claims.
Administered the 401(k) Plan, processed contribution and loan changes in payroll, uploaded data to plan administrator, and prepared documents to request funding of the plan contributions.
Processed, coordinated, and implemented annual enrollment for all benefit plans.
Entered benefit enrollment, life events, and system updates in HRIS system.
Prepared HRIS reports, responded to employee inquiries, tracked Employee Performance Management, and coordinated the implementation of our new wellness program with non-smoking and annual physical discounts.
-Reduction of force caused from sale of retail division.
Odyssey OneSource, 2011 to 2012 – Benefits Specialist
Enrolled participants in their benefits with the carriers and entered deductions into the payroll system.
Acted as representative for all inquiries and resolved multiple issues.
Administered Cobra enrollments.
Processed the Qualified Medical Child Support orders.
Coded deductions and employee/employer contribution amounts in the HRIS for Open Enrollment.
Reconciled billing for all health and welfare plans.
-Left for employment with better work/life balance.
ClubCorp, Inc., 2008 – Benefits Administrator
Implemented annual enrollment, prepared communications, and managed benefit materials printing and distribution. Enrolled employees and acted as call center back-up person.
Used Front Page to edit and update websites for health and welfare plans.
Assisted individuals and provided resolution with billing issues, employee concerns, file discrepancies, and various escalated issues.
Prepared reports from Oracle, trained employees in FMLA federal regulations, and coordinated distribution of Summary Annual Reports.
Responsible for new hire benefits communications and enrollments.
-Reduction in force caused by economic downturn.
GameStop, Inc., 2004 to 2008 – Benefits Administrator
Administered all benefits plans, including 401k, leaves of absence, FMLA, health insurance, life insurance, short term disability and LTD benefits for 25,000 employees. Also handled COBRA administration and benefit enrollment for all available benefits.
Met compliance requirements for all plans and provided documentation for timely filing.
Participated in plan audits, performed contribution reconciliation and fund transfers for all plans.
Interfaced and developed relationships with vendors, government agencies, attorneys, and employees.
Resolved complex issues through research and application of federal laws and regulations. These include ERISA, ADA, USERRA, HIPAA, and FMLA.
Revised, updated and wrote communication pieces for distribution to employees.
Developed and delivered employee orientations and training regarding the positive advantages of the benefit programs.
Assisted in implementation of outsourcing of FMLA and STD plans.
-Left for employment offering new opportunities.
CONTRACT EXPERIENCE
Children’s Medical Center, 2012 – Leave Specialist
Collected detailed leave of absence data for transmission to new outsourced leave administrator.
Prepared FMLA leave requests and intermittent renewals for processing.
Assisted in determining eligibility for FMLA leave and notified employees of leave status.
Mercer, 2012 – Defined Benefit Representative
Responded to participant inquiries regarding Pension Cash Out project.
Requested documentation for missing and incomplete lump sum requests.
Resolved issues regarding marital status of participants as it pertained to pension eligibility
Bimbo Bakeries, USA, 2009 to 2010 – Benefits Assistant
Special projects responsibility, including dependent audit, implementation of the Medicare Extension Act, and resolution of Medicare demand requests.
Processed and dispersed Qualified Medical Child Support Orders.
Used HRIS (Oracle) for the input of personnel and benefit actions.
Instrumental with the implementation of Annual Enrollment for Health and Welfare, resolution of issues, and coordination of the COBRA annual enrollment process.
Analyzed benefit data for union negotiations. Designed and wrote communication pieces for union presentations.
Resolved issues for employees and worked with vendors regarding benefit solutions.
EDUCATION
Texas Tech University - Bachelor of Science
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